Green Dots
The sales rep, recommended this for use with my Surface Pro. It projects the screen to my TV but video is laced with green dots and thus unwatchable. After trying to change settings, I'm beginning to think it is a quality issue.
You are probably correct. Normally missing colors or specific errors like you describe are the result of weak connections. I would return it and hope that's all it is. If another adapter has the same problem, than likely it may be the output on your Surface. I've had no issues with this and opted for the Apple product just because like Microsoft, they tend to sweat the details on their hardware. I have used mine on multiple monitors/TV's with zero problems. I hope you just got a bad one and an exchange solves your problem. Much easier to swap the dongle than to exchange the Surface!
9 years, 6 months ago
by
BradmanTX
San Antonio, TX