Customer reviews from frigidaire.com
Frigidaire - Gallery 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
2.5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
6
4 Stars
8
3 Stars
2
2 Stars
9
1 Star
17
32%of customers recommend this product.
(
13 out of
40)
Customer Reviews for Frigidaire - Gallery 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
1
Stay away
on May 12, 2018
Posted by: Lfinny
from Plover, WI
Several issues with ice maker. Repaired several times, replaced and still having issues of it not making ice. Will work for short period of time then quits. Finally after a long paper trail of repair work, I was approved for a replacement refrigerator. Different model. Just delivered this morning. I hope this one is better with no issues
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, May 14, 2018
Oh no, Lfinny! I hate to hear that you had an unfavorable experience with your initial appliance, but I am glad we were able to find a resolution for you. I am confident you will be satisfied with your replacement, but of course, reach out if you need any assistance! We can be reached at 1-888-203-1389 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not so good
on June 15, 2020
Posted by: eaglerocker
[This review was collected as part of a promotion.] Ice maker broken, replaced drawers twice. unreliable, cheap materials.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 22, 2020
Hello, eaglerocker!
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire refrigerator. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com