Customer reviews from frigidaire.com
Frigidaire - 27.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
3.2
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
8
4 Stars
11
3 Stars
11
2 Stars
4
1 Star
7
56%of customers recommend this product.
(
22 out of
39)
Customer Reviews for Frigidaire - 27.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
3
Accept for
on August 17, 2011
Posted by: Di
ACCEPT for the ice maker I like this fridge. the ice maker has been nothing but a problem. Everytime we had a break in the power we had to trip the circuit breaker and even that at times would not turn the ice maker back on. Called Electralux and they have sent a new circuit board which was installed a week ago so far so good and we did appreciate the promptness with the fix. Hope everything will now run smoothly. The can dispenser is a big hit with our family. I never thought I would like a bottom freezer, always had a side by side, but absoulutely love it.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Frig
on August 20, 2011
Posted by: GB
I've had this refrigerator for 9 months and have not had any major issues. Twice the ice maker has stopped working but we may have left the door open a crack which casued it to ice over. Turn it off then on & it started working again. I wish it had a "Door Open" alarm. The bottom drawer for lunchmeats and such is a bit of a pain as you have to open both doors to open the drawer. Love the beverage can dispenser.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator EVER!!!!
on September 5, 2011
Posted by: TJ
I conducted extensive research on all of the french door refrigerators and ended up purchasing this model and am very pleased! In addition, Consumer reports rated this model very high, as well. I have had this refrigerator for less than a week and am very impressed with the ice making production, great tasting water, huge freezer and overall quietness.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Refrigerator works great
on October 6, 2011
Posted by: Bailey
I'll try to make this as short as I can. 10 month's ago we purchased 6 new Appliances from Frigidare They are all great except the fridge. The fridge actually works great except for the ice maker. We have had 4 refrigerator's in 10 month's #1-was not all put together inside and shelves we're bent .#2 was shipped and when we received it, it was dented. #3 is here now and we've been fighting the ice-maker.It freezes up, makes weird noises and runs water all over the shelves in the fridge. #4 was delivered with a big dent in the side,It had to be from manufacturing. It was fine until it was unpacked. #5 can't be delivered from factory for 3-weeks. All other appliances are wonderful but this is getting a little old. All the people we have contacted have been very nice to us.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
IceMaker Issues
on October 6, 2011
Posted by: CW
We have owned the refrigerator for 7 months and have had the Ice Maker break 3 times. It has been a different issue each time with new parts needing to be ordered and installed. The local repair company has been responsive but clearly the manufacturer has a quality control issue with the icemaker.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice but...
on December 22, 2011
Posted by: EN
We like the space and layout. We love the Stainless finish which is much more resistant to finger prints than any other manufacturer. Cooling system seems fine and possibly a very good design. Problems: We bought new but after install we discovered the right door hinge was bowed - easy warranty replacement but bending that hinge would have taken a lot of force - it should be better protected in transit. Don't like the wasteful and eco-unfriendly PCV water filter - Will order a bypass but that should have come with the fridge (or at least a sign for how to order should have been placed over the filter). We have the new and improved ice maker but we did have one instance where ice was lumping together and would not move down the dispenser screw (we have only had the fridge for 30 days - maybe door was ajar and some ice partly melted but I would have expected an alarm). Showroom models all have a magnet on the top freezer tray that pulls the top tray along when the freezer door is open - nice feature but does not appear to be on our new, high end, expensive, "pro-line" fridge... Water dispenser tube is forward of ice dispenser and way in front of the activating lever - this is fine unless you have a small mouth glass. If you are unprepared and push the glass against the lever, you water your hand. Not terrible and you can compensate by placing your fingers between the glass and lever but it is a learning experience... Lots of opportunity for splashes of water going on the tray below the water and ice dispenser - other fridges we have owned have a grate and tray system so any splash simply evaporates - seems like a trivial design consideration. Over all, we would consider buying this model again for the type of stainless steel, the interior space and the cooling mechanism and we hope the ice dispenser problem was a fluke but we are disappointed at all of the human engineering misses which could have been easily avoided.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Bad icemaker but I like the fridge
on January 2, 2012
Posted by: CarolSE
We have owned this fridge since April. I like the fridge and the freezer but the water dispenser and icemaker have been nothing but trouble. As someone else noted, the water dispensing tube is very far from the activator, making it very easy to miss your glass. Many of our glasses won't fit in the opening. The ice chute has a plastic piece that gets in the way of taller glasses. It seems like it was added to fix an ice dispensing problem - it does come off but then the ice goes everywhere. The plastic piece narrows the chute so that the ice is better directed into your glass. Very poor original design that is corrected by another poor design.
The ice maker is also very noisy (when it actually will make ice.) It makes a knocking and grinding noise that is so loud I thought someone was knocking on our front door. Sometimes it stops making ice for no discernable reason - the bin is not full; the arm is not up. A code is displayed on the control panel that I have had no luck at deciphering - looks like ICE L3. Anybody else know what it means? Sometimes it resets and sometimes not. Anyway, the repair man is coming. I hope he has an idea, although after reading some of the other reviews I have a feeling this is a problem in general.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
ice maker
on February 2, 2012
Posted by: Sweets
The only problem I have had is the Ice maker. Had the repair man out here 4 times and will work untill it fills up and stops making ice. Service men can't seem to fix. Still hopeing
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com