Customer reviews from frigidaire.com
Frigidaire - 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.1
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
176
4 Stars
131
3 Stars
35
2 Stars
17
1 Star
25
85%of customers recommend this product.
(
301 out of
353)
Customer Reviews for Frigidaire - 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
4
Works great!
on February 7, 2018
Posted by: 328iBMWT
from Brentwood, CA, USA
[This review was collected as part of a promotion.] I really like our new refrigerator! Other than the “noises” it makes it’s an excellent product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
A good investment
on March 4, 2018
Posted by: Mzdrea
from Troy Mi
[This review was collected as part of a promotion.] This is a good product. I bought this Refrigerator after my Samsung refrigerator went out 6mths ago. It has a lot of room inside it. I think I made a good investment on this.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I was looking for!
on July 22, 2018
Posted by: whobgood
from Harrisburg
[This review was collected as part of a promotion.] Been very happy with all of the features on this fridge. Do recommend it for anyone looking for one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
It leaks
on February 14, 2019
Posted by: Jason247
from Warren, ohil
Bought it about 2 years ago and now the freezer is leaking water , in the bottom of the freezer, and freezing then thawing and leaking onto my floor.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 15, 2019
Hello Jason247. Thank you for reaching out to us. We are interested in learning more about where the water is coming from and working on a quick resolution for this. Please expect to be contacted by us via email for further communication. I do apologize for any inconvenience this has caused. If you prefer to speak via phone, our team can be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on August 1, 2019
Posted by: Christinlee
[This review was collected as part of a promotion.] We got this about 2 months ago and I really love it! The shelves are all easily adjustable. The icemaker works really fast, it is a little noisy at night but it was just getting used to the new sound.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst refrigerator ever!!!
on August 2, 2020
Posted by: Anonymous
It was new and came with our house 4 years ago. Been nothing but trouble. Leaking water from the bottom, had repair man out and now it’s doing it again. It has ruined my hardwood floors under it. Never by a Frigidaire again
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 27, 2020
Hello, TammyLockhart!
Thanks for reaching out to us. I’m sorry to hear your experience so far hasn’t been able to solve this. We never like to see an owner dissatisfied and would love to see if there are any options available to assist. If you are still in need of assistance, feel free to reach out to us via chat at Frigidaire.com. Our team is available M-F 8:30 am – 8:00 pm EST.
Bianca
Thanks for reaching out to us. I’m sorry to hear your experience so far hasn’t been able to solve this. We never like to see an owner dissatisfied and would love to see if there are any options available to assist. If you are still in need of assistance, feel free to reach out to us via chat at Frigidaire.com. Our team is available M-F 8:30 am – 8:00 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst ever owned
on November 30, 2019
Posted by: bigedsr
Have owned this for 4 years. Yesterday, the fridge side quit. Let defrost 8 hours thinking it was a blocked fan vent. Plugged it back in to see if the defrost solved the problem, and after an hour the inside wall split in 3 places. According to the tag, this unit was built in 7/15. It has been one headache after another with this unit, since it's had the ice maker replaced 4 times in 4 years. Avoid this unit as it's not worth the headache's it's going to give you
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, December 3, 2019
Hello Bigedsr,
We thank you for taking the time to share your important feedback. We do apologize for any inconvenience this concerns have created for you and your home.
We would recommend having a technician out to provide a diagnosis. Our team can assistance with locating a technician if needed.
If we can be of assistance, please give our team a call. Our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
We thank you for taking the time to share your important feedback. We do apologize for any inconvenience this concerns have created for you and your home.
We would recommend having a technician out to provide a diagnosis. Our team can assistance with locating a technician if needed.
If we can be of assistance, please give our team a call. Our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great basic side by side!
on May 24, 2017
Posted by: Carkey
[This review was collected as part of a promotion.] Have had this refrigerator a little over a month. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com