Customer reviews from lg.com
LG - 3.6 Cu. Ft. 9-Cycle Washer and 6-Cycle Dryer Combo - White
Average customer rating
4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
108
4 Stars
23
3 Stars
12
2 Stars
8
1 Star
25
81%of customers recommend this product.
(
131 out of
161)
Customer Reviews for LG - 3.6 Cu. Ft. 9-Cycle Washer and 6-Cycle Dryer Combo - White
Posted by: Ana47
from Walnut Creek CA
Verified Purchase:Yes
I’ve had this washer/dryer combo for more than 11 years. It works very well, never had to be fixed It also doesn’t need special installation, just a 220 plug. And saves space. I love it!
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Love my washer dryer
from New Orleans
Verified Purchase:Yes
Quiet, easy to operate, takes big loads, much improved over earlier version I had ( not LG)
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, January 20, 2023
We're really grateful and appreciate you for taking the time to share your rating with us. Your feedback is very important to us and it helps us keep fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG washer dryer combo, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call our Customer Service (800) 243-0000 and we'll be happy to assist. Thank you. ^Jolly
Written by a customer while visiting lg.com
Posted by: BarbSM
from Delaware
Verified Purchase:Yes
I had an LG washer and dryer and after several years I started having problems with the dryer. My laundry room is small so I decided to get a stackable set. Stuck with LG and so happy I did. It is an excellent set and I am very happy with it. I have a lot more room and it works great.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: KathyEC
from Wichita KS
Verified Purchase:Yes
Love my new 1 piece stacked washer/dryer unit. It took the place of a stacked 2 piece washer/dryer we bought 23 years ago. Very easy to use.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, May 5, 2023
Thanks for the review for your Front Load Washer / Dryer Combo. Enjoy the stacked functionality in your laundry room! Should you need support, don't hesitate to reach out to us! We're available via chat or phone support, which ever option works better for you! You can find more details for these support options here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
Posted by: never be without
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this November 2010. I have only had one thing go wrong with it .It would not take the water ou
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, October 30, 2023
Hello, check out this helpful link on troubleshooting your tub not draining appropriately. http://spr.ly/6428uYyhI. Let us know how it goes in a private message on our socials, @LGUSSupport. ~Tegan
Written by a customer while visiting lg.com
Posted by: LG 2 in 1
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I moved into this condo with the washer dryer already a part of this unit. I like that it is easy to use and does a whole wash/dry in one sitting. Except the drying aspect works very poorly and after two years living here I already have to get it serviced which will cost who knows how much.
Quality
3
Features
3
Value
3
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 21, 2023
Hi there. We know your experience has been less than ideal, and we'd love the opportunity to correct this. We'll need to gather more information on the Dryer issue, so we can get to the bottom of the problem. Please send us a private message on our social media using @LGUSSupport, and we'll get right on this!
Written by a customer while visiting lg.com
Customer Rating
3
Help
on December 12, 2023
Posted by: Paul1972
from Dallas tx
I’m getting an LE error and it doesn’t stop taking in water when the load starts. I need service in zip code 75220 Dallas Texas to fix this.
Quality
3
Features
3
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, December 19, 2023
Hi there. Thank you for taking the time in leaving us a review on your washer. Please get in contact with us, so we can further assist you on this through a private message and using tag @LGUSSupport... ^Anthony
Written by a customer while visiting lg.com
Customer Rating
2
Unhappy
on March 18, 2024
Posted by: Rai138
from Hartford Ct
[This review was collected as part of a promotion.] washer dryer combo was great at first but now it won’t drain the water. Very disappointed in this product.
Pros: ease of use
Quality
2
Features
5
Value
3
Response from lg.comBy true, LG Digital Care Team, April 3, 2024
Hey there. We understand how crucial it is for your clothes to dry after each wash fully. Let's give the instructions in this article and video a whirl: http://spr.ly/6425Z79x9, http://spr.ly/6428Z79xY. We are also available to help you in a one-on-one conversation; please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We'll do everything we can to help you through this! ^ Diego
Written by a customer while visiting lg.com