Customer reviews from lg.com
LG - 3.6 Cu. Ft. 9-Cycle Washer and 6-Cycle Dryer Combo - White
Average customer rating
4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
108
4 Stars
23
3 Stars
12
2 Stars
8
1 Star
25
81%of customers recommend this product.
(
131 out of
161)
Customer Reviews for LG - 3.6 Cu. Ft. 9-Cycle Washer and 6-Cycle Dryer Combo - White
Customer Rating
3
on March 8, 2021
Posted by: Stewart2037
from New York NY
[This review was collected as part of a promotion.] I bought combo of washer and dryer a few weeks ago. I’m pretty satisfied with this purchase.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 9, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Denise 54
from Stuart Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 3 weeks ago and it has leaked water from day 1
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 17, 2021
Thank you for taking the time to review our product. We hate that you had this experience, and I see that you are working with customer service to resolve his issue. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Greg H
from Gladstone, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] So much better than we were hoping...uses hot and cold water, dryer uses heat to dry (even though it is ventless), load time is no different than regular units, super quiet, and it fits in our lower level bathroom. We love it and want to use it all the time!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dj2678
from Wilmington nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] The service experience was great. The service man was ontime and tixed it
Pros: Features/Settings, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Garthz
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit is efficient for washing but doesn't fully dry clothes!
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 5, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Bad computer!
on June 28, 2021
Posted by: Mhernande2
from Fort Lauderdale FL
The computer has gone out on this one as we inherited it from a condo we bought. We cannot replace it as the condo was remodeled & will not fit through the Closet door. It worked for a few months & has not stopped :/ We need to find a computer for the model! Where can we find one ??
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, June 30, 2021
Please contact LG Customer Support by private message via Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
Written by a customer while visiting lg.com
Posted by: MK Cabin
from Blue Ridge, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using the small combo washer/dryer at my cabin for a few months now. Even though it takes longer than conventional washing and drying, I love the fact that I put a load in and it is all done. The machine continues an occasional gentle warm & tumble if I'm not able to get to the dried laundry right away. Very convenient.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent product
on August 9, 2021
Posted by: Nic2015
from The Plains Oh
[This review was collected as part of a promotion.] I have used mine for about 5 plus years now. It cleans great. It used to dry pretty good. Noticed drying getting bad in winter and now in heat of August the water pump has gone out. I can't be upset because she has worked so well for so long. I do wish they had made it so you could just change pump out by removing coming catch area, but no you have to take front off and rubber around door. That is only bad thing I can say about it oh and I can't nail down an exact pump replacement??? Help would be appreciated!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com