Customer reviews from epson.com
Epson - WorkForce 520 Wireless All-in-One Printer
Average customer rating
4.1
(941 Reviews)
Rating breakdown 941 reviews
5 Stars
512
4 Stars
226
3 Stars
78
2 Stars
42
1 Star
83
82%of customers recommend this product.
(
774 out of
941)
Customer Reviews for Epson - WorkForce 520 Wireless All-in-One Printer
Customer Rating
4
Epson Workforce 520
on January 12, 2012
Posted by: Abstractor Will Travel
from West Virginia
For the money, best buy in town. Quick and quiet. Great Deal
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
WorkForce 520
on January 24, 2012
Posted by: Irish1
from Austin,Tx
I've had this printer for over six months. When I first purchased it, I had to down load updated drivers for Win 7. The printer worked flawlessly for one month. Now I have to constantly uninstall and then re-install the software and the updated driver. This is a real annoyance.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
on February 2, 2012
Posted by: George
from Fl
I received this all- in- one printer as a Christmas gift and it broke after less than a year, with me using it ocasionally. I am very disappointed and i wouldn't recommend it to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
520 all in one
on February 8, 2012
Posted by: joey c
from boston
Nothing but trouble. Bought 2 for work and one for home. Both of the work ones failed. Threw them in the dumpster. Now I am having trouble with the one at home. Do not buy!!!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
exellence
on February 27, 2012
Posted by: dubben
from Calgary, AB
no complaints except maybe that ink refills can be quite costly
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Not loving the fax feature
on March 4, 2012
Posted by: MemyselfandI
from Upstate NY
I bought this all in one 7 months ago. So far, my only big complaint is receiving a fax. I can't use the autoreceive and get voicemail if it's not a fax, and I have to attend to the machine by pushing certain buttons to receive them when I am there. This is very inconvenient.
The machine is noisy, and shakes some during printing. The autofeed has jammed a couple of times. The paper feed and tray seem flimsy. However, it is nonetheless a fairly study product.
The copies are clear, good color. It seems like I use more ink than I have with other printers. I thought I would be able to use the individual color inks, but even though it says I can, I can't figure out how I would be able to do so.
Overall, I like the machine.
The machine is noisy, and shakes some during printing. The autofeed has jammed a couple of times. The paper feed and tray seem flimsy. However, it is nonetheless a fairly study product.
The copies are clear, good color. It seems like I use more ink than I have with other printers. I thought I would be able to use the individual color inks, but even though it says I can, I can't figure out how I would be able to do so.
Overall, I like the machine.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
Probably wouldn't buy again
on March 5, 2012
Posted by: Sad Epson Purchaser
from Wisconsin
I bought an Epson Workforce 520 for my office. I like it so much that I bought one for home, too. There seemed to be a lot to recommend it. Installation, including wireless set-up, was pretty easy. It makes pretty good copies. In black-and-white draft mode, it prints really quickly.
The Automatic Document Feeder (ADF) does not work very well. It can be difficult to get the originals far enough into the ADF for them to feed. If the originals aren't perfect -- for example, if they have been folded, or are wrinkled -- they don't like to feed.
When you try to do one thing (such as make a copy), it often will not allow it, demanding attention to another thing -- such as repeatedly insisting that you confirm that you want Auto Answer to be ON.
One of its very most annoying properties is that you cannot adjust the amount of time it waits to sync up when sending a FAX. VERY often, when sending, it times out and says that the FAX at the other end did not answer -- when you can hear that the remote FAX did indeed answer, and that it was in the process of connecting. (I figured out a workaround for that -- put a couple of 'pauses' (dashes) at the end of the phone number...)
The ink seems to be quite expensive, and they make it very difficult to use brand-x or refillable cartridges.
When making non-draft black-and-white images, it uses up colored ink. If it thinks that a color cartridge is empty, it WILL NOT LET YOU PRINT IN BLACK-AND-WHITE!
It doesn't hold much paper. The specs say 100 sheets. I can get about 45 into it.
I really *want* to like this machine, but it doesn't make it easy! It was quite inexpensive, but the cost of the ink...
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
Uses A LOT of Ink
on March 12, 2012
Posted by: megan
from Oregon
I seems to be running out of ink VERY frequently which is frustrating when you need to get something done. I now buy two refills for each cartridge at a time, that means 4 blacks and two of each color. This is getting VERY expensive. It may be a good deal on the shelf, but in the long run it is a very expensive and wasteful printer!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com