Customer reviews from zojirushi.com
Zojirushi - Home Bakery Supreme Bread Maker - Black
Average customer rating
4.7 out of 5
4.7
(76 Reviews)
Open Ratings Snapshot
Rating breakdown 76 reviews
5 Stars
64
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
3
92%of customers recommend this product. 
(
61 out of 66
)
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Customer Reviews for Zojirushi - Home Bakery Supreme Bread Maker - Black
Customer Rating
5 out of 5
5
Zojirushi bread machine
on December 20, 2023
Posted by: Bert
Gender:Male
Verified Purchase:Yes
First loaf turned out great! Was getting a bit frustrated with my old zojirushi as programing seemed to be limited in time of third rise. Glad I have the new machine.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
2 out of 5
2
Rock Hard Crust
on January 3, 2024
Posted by: Sammie
from Iowa
Gender:Female
Verified Purchase:Yes
I would like to enjoy this bread maker but I cannot get past how rock hard the crust is regardless of what setting I use. I have tried putting in plastic and that does not work. I will be returning.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer SupportJanuary 4, 2024
We appreciate you sharing your initial experience with your breadmaker. If you've been getting a thick and hard crust on your bread, it could be due to an imbalance in the ingredients. This is usually caused by using too much flour in relation to the amount of liquids. Often, this happens when measuring cups are used to measure the flour. To avoid this, we recommend using a kitchen scale to measure the ingredients accurately, which will ensure the perfect dry to liquid ratio in the recipe and result in a perfect loaf.

We understand how frustrating it can be to not get the desired results from your breadmaker. We suggest reaching out to our Customer Service Team for assistance in troubleshooting the issue. They are well-versed in baking and will help you get the most out of your breadmaker: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Love this breadmaker!
on January 4, 2024
Posted by: irish
from Indiana
Gender:Female
Have had this machine for almost 9 years! Love it. Now replacing the inside pan due to my stupidity. Had another machine before and this brand is the winner. Used YouTube for tips and improved my bread. You are what you eat! Leave the chemical bread at the grocery store!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Perfect Bread Made Easy!
on February 10, 2024
Posted by: HollyH
from Utah
Gender:Female
[This review was collected as part of a promotion.] I never thought making bread could be this easy. Clear, easy-to-follow instructions make this perfect for those with little to no experience making bread. It is large enough to meet home backing needs but small enough to store easily. If you like making tasty, fresh, warm loaves of bread or other sweet treats, you need to get this breadmaker now!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Would absolutely recommend this!
on May 10, 2025
Posted by: Ty N
from Georgia
Verified Purchase:Yes
The product seems well, the recipient of the gift seems to love it!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Makes perfect bread!
on August 18, 2025
Posted by: Carolritt
from Monroe, LA
Gender:Female
Verified Purchase:Yes
This is my second bread machine from Zojirushi, and I love it! My first one is 16 years old and still working. I have had to replace the bread pan and paddles, but it makes perfect bread. I have adapted several bread recipes for this bread maker and also use it for pizza dough.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Love it!
on August 23, 2025
Posted by: LizS
from Texas
Gender:Female
Verified Purchase:Yes
So far so good! I've made two loaves and they were great. It's so quiet compared to my last breadmaker (from another company), and I really love the traditional loaf size.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
Awesome machine!
on October 5, 2025
Posted by: Hank and Robin
from Michigan
Gender:Female
Verified Purchase:Yes
Great bread machine! After checking on line reviews and ATK recommendations, we opted for the Zojirushi Home Bakery Supreme and have not been disappointed! From home ground wheat bread to plain old white bread this machine has performed. We have also used it for sugar free jam made with stevia and it’s out of this world! Once in canning jars you can use a water bath to make it shelf stable with little labor, mess or heat in your kitchen. We can’t wait to use this machine for more of its capabilities.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
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