Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Average customer rating
3.9
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
246
4 Stars
91
3 Stars
29
2 Stars
25
1 Star
68
84%of customers recommend this product.
(
94 out of
112)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Customer Rating
3
Works well, but dirty door!
on December 1, 2019
Posted by: PickyLady
This micro came with a home we purchased. It is installed in a cabinet over a built-in Frigidaire oven with a trim kit, and overall it is a very good product. The inside of the door, however, is spotted and stained. The previous owners told me the micro came with a piece of plastic film over the glass inside the door. They removed it, and from then on it has been impossible to clean the inside glass. I just can't stand looking at it! Is there someway to clean the glass? Can the door be replaced? If I have to replace the micro, I won't buy another one like this.
Response from frigidaire.comBy Online Outreach Specialist, December 4, 2019
Hey, PickyLady! Thank you for sharing your microwave experience.
Please take a moment to chat with us or even contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what we can do to help. Thank you, Courtney
Please take a moment to chat with us or even contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what we can do to help. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Value!!
on December 9, 2019
Posted by: tappleman
[This review was collected as part of a promotion.] Came with new house. Nice appliance. Nice features
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on December 12, 2019
Posted by: Ankitaojha
[This review was collected as part of a promotion.] Its been working great. My family loves it and it has great features
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on December 15, 2019
Posted by: Mike5616
[This review was collected as part of a promotion.] Works great and love the size as it is so much larger than our prior one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish and Very Functional
on December 18, 2019
Posted by: itl51
[This review was collected as part of a promotion.] Included in the purchase of our new home. Very easy to operate and the overall design is very complimentary to our kitchen decor.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Is 2 years the life span?
on January 15, 2020
Posted by: NKYgal
[This review was collected as part of a promotion.] We've been in our home a little more than 2 years and I had been really pleased with my upgraded frigidaire appliances until tonight. Warmed up a frozen bowl of soup. I heated the bowl for 3-10 minutes sessions and after the 3rd noticed food was colder. It quit heating. I let it cool and tried again hours later...still not heating. Is 2 years the life span of these? I'll rip out cabinets to avoid having to buy another if that's the case.
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 17, 2020
Hello, NKYgal! Thank you for your feedback! We regret hearing that your microwave is no longer working as expected. There are many factors beyond the control of the manufacturer that may affect a performance or longevity of an appliance and its appliance and its parts; it is virtually impossible for us to control what occurs after our appliances leave our facilities. However, should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cooks fast
on April 4, 2020
Posted by: Gina72
[This review was collected as part of a promotion.] This microwave cooks fast. The only negative is that the screen over the numbers and start buttons is starting to bubble up and peel. We’ve only used it just over a month.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Only used a short time.
on June 5, 2020
Posted by: wayneolm
[This review was collected as part of a promotion.] This is the second one the first one lasted a week called the appliance store and they had to order another one for me have had this one two weeks and have not used it much. I hope we have better luck with this one.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 12, 2020
Hello, Wayneolm!
Thanks for taking the time to share your experiences with us. We are not pleased to hear about your issues with the microwave. We are happy to hear the dealer was able to exchange the unit. I’m sure you would love the microwave once you start using it more. If you need further assistance, the best way to contact us is via chat at Frigidaire.com. You can also contact us by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for taking the time to share your experiences with us. We are not pleased to hear about your issues with the microwave. We are happy to hear the dealer was able to exchange the unit. I’m sure you would love the microwave once you start using it more. If you need further assistance, the best way to contact us is via chat at Frigidaire.com. You can also contact us by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting frigidaire.com