Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Average customer rating
3.9
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
246
4 Stars
91
3 Stars
29
2 Stars
25
1 Star
68
84%of customers recommend this product.
(
94 out of
112)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Customer Rating
2
Not a great microwave
on August 21, 2017
Posted by: DG_Slider
from Montgomery, AL, United States
This model came with our house and you can tell it was to save costs. This is a low quality microwave and died after 30 months.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 23, 2017
Oh no! Thank you for taking a moment to tell us about your microwave experience, DG_Slider. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. In researching, I was unable to locate any recent contact, or service request, pertaining to your matter. So that we are able to gain more insight and assist you properly, we request that you reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST@ 800-724-7519. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Keypad bobble appeared after 3 months of use.
on November 27, 2017
Posted by: ITPHD
from Los Angeles, CA, United States
I purchased the unit last fall as the price was good and looks pretty. But, after 3 months of normal use, the bubble started building up at the touch pad. We pushed the button with our finger and didn't apply any unusual stuff.
Other than that it works fine. it's a great unit.
Other than that it works fine. it's a great unit.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, November 30, 2017
Oh no, ITPHD! I hate to hear about your microwave experience. Please look for my email communication to you shortly. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Major problem
on January 24, 2018
Posted by: Gomo
from Midlothian, TX, United States
Electricity arcing after three months. Waiting for replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Loudest Microwave Ever
on July 5, 2018
Posted by: Zac42
from Centerton, AR
[This review was collected as part of a promotion.] This microwave came in our new construction home; we didn't pick it out. It feels very cheap. After about a 2 weeks it went from a loud microwave noise to a VERY VERY loud noise. It sounds like it's working twice as hard, but still leaves frozen food cold on the inside. Not impressed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Maggie , Online Outreach Specialist , July 9, 2018
Hi Zac42, this is certainly not the type of experience we expect you to have with your new appliance. Your microwave should be plugged into a 60-hertz circuit. If the appliance is on a circuit with other equipment, an increase in cooking times may be required. You may review page 4 of your owner's manual for additional insight here- http://manuals.frigidaire.com/prodinfo_pdf/Springfield/31649509-1en.pdf or contact us directly at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST. ~Maggie
Written by a customer while visiting frigidaire.com
Customer Rating
2
Small unreadable buttons
on August 25, 2018
Posted by: Ggsi
from Sc
[This review was collected as part of a promotion.] Limited choices for the dimensions of a micro I needed. Chose this model due to dimensions only, not features.
It is impossible to read or interpret the tiny buttons with illegible button naming.
Come on.. make the buttons bigger use white ink or a back light led so you can see what you are doing.
If it weren’t for the price I got it for, it would be going to the land fill
It is impossible to read or interpret the tiny buttons with illegible button naming.
Come on.. make the buttons bigger use white ink or a back light led so you can see what you are doing.
If it weren’t for the price I got it for, it would be going to the land fill
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 28, 2018
Hi Ggsi!
We hate to hear that you are not content with the design of your microwave.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Thank you for your time and choosing us for your microwave needs.
Kindly-CiCi
We hate to hear that you are not content with the design of your microwave.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Thank you for your time and choosing us for your microwave needs.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on September 22, 2018
Posted by: ET14
from Charlottesville
[This review was collected as part of a promotion.] Easy to use and looks great. Great features and price.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Features...a lot of great qiuck n easy buttons
on October 2, 2018
Posted by: Wisconsin girl
from Oak point texas
[This review was collected as part of a promotion.] Came with new house, loving it so far. Easy to clean
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great microwave easy to use
on October 13, 2018
Posted by: Ericqpt1
from Oklahoma City, Oklahoma
[This review was collected as part of a promotion.] Great microwave easy to use, I like the single button features the sleek look, and it looks beautiful with the other Frigidaire appliances.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com