Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Average customer rating
3.9
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
246
4 Stars
91
3 Stars
29
2 Stars
25
1 Star
68
84%of customers recommend this product.
(
94 out of
112)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Customer Rating
3
Exceptional Heating
on November 1, 2021
Posted by: USAF_Vet
[This review was collected as part of a promotion.] The unit works great. The only thing we were misaing on this model was the ability to stop the plate from spinning. Gave it three stars due to the no spin option and that our unit died in the 12th month.
Customer Service was excellent and we recieved a new unit. Solid entey level unit.
No user replaceable parts.
Customer Service was excellent and we recieved a new unit. Solid entey level unit.
No user replaceable parts.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very unhappy
on November 5, 2021
Posted by: Let down
[This review was collected as part of a promotion.] I moved into my new home with frigidaire appliances and. In less than 2 years the microwave is not heating and making a loud noise. I have read similar reviews and this seems to be a reoccurring problem. Is there a recall? There should be. I registered all my appliance at the beginning and i can only pray my other frigidaire appliances dont follow suit . any suggestions?
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stylish
on November 26, 2021
Posted by: DSB93
[This review was collected as part of a promotion.] The microwave is quite compared to other brands previously owned, and it has a sleek modern look.
Written by a customer while visiting frigidaire.com
Customer Rating
1
1.6 Cu. Ft. Built-in Microwave
on January 13, 2022
Posted by: gibeau04
[This review was collected as part of a promotion.] We bought our brand new house in March 2021 with new Frigidaire appliances. The microwave broke January 2022. Lights work, rotates, timer works, but it wont heat anything up. We also have a new baby, and theres no handle on door of microwave and its loud when you close the door(be nice if they had matching hardware with the oven). Also, there is no volume button, all the beeping is very annoying.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, January 14, 2022
Hi, gibeau04. Congratulations on your new home and the new addition to your family! We appreciate hearing about your experience. We’ve reached out via email so we can determine how best to address the issue with your microwave. We look forward to hearing back from you soon! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
on March 3, 2022
Posted by: CaroleS
[This review was collected as part of a promotion.] The touch pad surface has bubbled in multiple areas and is somewhat unreadable. Rather disappointed in the quality. The problem began within a couple of months of minimal use.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 4, 2022
Hi, CaroleS!
Thank you for reaching out with your concerns. We're sorry to hear you've begin to have trouble with the display! Please ensure you are not wiping down the surface with any harsh chemical cleaners, as they may cause discoloration. If you still need assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thank you for reaching out with your concerns. We're sorry to hear you've begin to have trouble with the display! Please ensure you are not wiping down the surface with any harsh chemical cleaners, as they may cause discoloration. If you still need assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave
on March 21, 2022
Posted by: Ray0420
[This review was collected as part of a promotion.] Great microwave cooks speedy.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Does not work
on April 29, 2022
Posted by: Looklikecook
[This review was collected as part of a promotion.] Unit is less than six months old and the lights come on but it does not cook food.
Response from frigidaire.comBy Christy, Online Outreach Specialist, May 3, 2022
We’re so sorry to hear you’ve had this troubling experience. We definitely want to get this issue resolved for you. At your convenience, please connect with us via live chat on our branded page M-F between 8:30 am and 8:00 pm EST so we can work through this one-on-one with you. -Christy
Written by a customer while visiting frigidaire.com
Customer Rating
4
too little light
on May 13, 2022
Posted by: Dave27183
[This review was collected as part of a promotion.] This item has only one negative. The light bulb is too small and poorly located. This replaced another Frigidaire that did not have this problem.
Written by a customer while visiting frigidaire.com