Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Average customer rating
3.9
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
246
4 Stars
91
3 Stars
29
2 Stars
25
1 Star
68
84%of customers recommend this product.
(
94 out of
112)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Customer Rating
1
Overheats when installed in cabinet
on January 6, 2023
Posted by: Bob93010
Microwave FFMO1611LS is installed in a cabinet with trim kit in the home we purchased 6 months ago. Since that time, we have had 3 magnetron failures, and have replaced the magnetron 3 times. I'm told that the reason is inadequate ventilation in the cabinet. Is this a common problem with this model?
Response from frigidaire.comBy Kiara, Online Outreach Specialist, January 9, 2023
Hello Bob93010! Thank you for reaching out to us We regret to hear about your experience with this built-in microwave. Depending on the installation of this appliance, enough clearance is needed in order to provide adequate ventilation. Without this ventilation, it will interfere with the operation of your appliance. So that we can properly assist you and address your concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Best Regards, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Only lasted a year!
on March 19, 2023
Posted by: Thrush
This microwave came with our brand new home! Only lasted a year!! I could never get a response from fridgidare with a solution!
Response from frigidaire.comBy Christian , Online Outreach Specialist, March 20, 2023
We’re saddened to hear about your experience with the microwave and the service you received. This is not the effortless experience we want for any of our consumers. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken within one year
on April 20, 2023
Posted by: My Microwave Oven
[This review was collected as part of a promotion.] The microwave that came with my new mobile home has broken and it hasn’t been a complete year. I realize the mobile home was there two years prior to my purchasing it, but two years of non use. It should not have broken this quickly.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 21, 2023
Hello, Shelley. Thank you for bringing this to our attention. We're sorry that you are having trouble with your microwave. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. As per our records, we've seen that you have been working with our customer service regarding this issue. Should you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Hope it lasts longer than the last two.
on September 21, 2023
Posted by: Caseshot63
[This review was collected as part of a promotion.] This is the third one of this model. We are somewhat restricted by having to install built in models to match the stove. The last two just stopped working after cooking the same dish that required 15 min. on high. We are afraid to do this again. We only use it to reheat leftovers.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, September 22, 2023
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the Consistancy!!
on August 12, 2016
Posted by: JLee54
from Warren Center, PA
We bought this Microwave in April. It's Great, I Love the room inside and the instant cook times. You can't go wrong with this one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works Great
on November 9, 2016
Posted by: James1022
from New York
[This review was collected as part of a promotion.] I purchased my Frigidaire October of 2016 to replace the same model that I purchased in 2012. After about 3 years I noticed the paint peeling on the inside of the microwave and purchased a new one , the old microwave worked great but was unusable because of the paint peeling. I purchased the second one because It was installed with a stainless steel trim kit to match my wall oven .
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 1, 2016
James1022, thank you for continuing to be a member of the extended Frigidaire family. So glad that the stainless steel trim kit matched your wall oven. Hope you have many years of convenience from your microwave. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Only Worked for a Few Months...
on January 18, 2017
Posted by: CLizzle
from Richmond, VA, United States
[This review was collected as part of a promotion.] Our Microwave stopped working after three months. It was bought new and installed into our kitchen right before we moved in. We had no issues for the first three months until one day where it began to smell terrible and wouldn't heat anything.
Thankfully Frigidaire did provide a rebate for the microwave after a phone call or two. Due to the fact that Frigidaire was easy to work with and we've had no problems with other appliances from them we replaced it with a similar Frigidaire microwave a few weeks ago. So far, so good :).
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible Experience
on February 7, 2017
Posted by: Rene17
I have had two of these microwave and they have both been horrible. I purchased a newly built home and the first was one began to rust on the inside at the top and it was replaced. After approximately 6 months of usage It began to rust again and then it no longer heated my food. I guess these microwaves have a life span of about six months to maybe a year. My neighbors warned me about the microwaves because they all had them in their homes and they all experienced the same issues minus the rust. Their microwaves died around the one year mark. I guess my third replacement will be on the way......
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com