Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Average customer rating
3.9
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
246
4 Stars
91
3 Stars
29
2 Stars
25
1 Star
68
84%of customers recommend this product.
(
94 out of
112)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Customer Rating
2
Didn't last long
on May 28, 2020
Posted by: Candler
[This review was collected as part of a promotion.] We had this microwave for 2 weeks and it stopped working all together out of nowhere. The only bright side is that Fridgidare was easy to work with to get it replaced.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 10, 2020
Hello, Candler!
Thank you for your feedback! Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm.
Thank you for your feedback! Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Overall Satisfied
on November 15, 2020
Posted by: Dallas Girl
[This review was collected as part of a promotion.] Bought this microwave about a couple of weeks ago. The same one that came with our newly built house just started making a wierd noise and stopped working. I read reviews about this microwave only lasting 2 years or so. Because we have a built in area for our microwave and limited to space, I decided to give the same microwave a try again. Frigidaire needs to make more models in similar size for more options. I hope the second holds out longer than 2 years.
Written by a customer while visiting frigidaire.com
Customer Rating
1
DO NOT BUY!!
on January 11, 2021
Posted by: lct47
This Model Microwave came with the house we built and moved in February 2019. In December 2020 the Microwave went out, will not buy another one!!
Response from frigidaire.comBy Corletta , Outreach Social Specialist , January 12, 2021
Thank you for your feedback, LCT47. We’d love to learn more and see how best to resolve your concerns. Please be on the lookout for an email from us. We’re here, and we’re ready to help! ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ephemeral and unreliable
on August 23, 2021
Posted by: Bentonvilleguy
[This review was collected as part of a promotion.] I got the same model from my builder 4 years back. It stopped worked exactly after 4 years and when I checked the repair cost is almost the same for a new one. Since I had the trim and other fittings used for the previous one, I was compelled to buy the same model again and decided to take the same risk again. I won't recommend this Microwave oven to anybody.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, August 26, 2021
Thank you for taking the time to provide us your feedback about this microwave, Bentonvilleguy. We’re so sorry to hear about your abnormal experience, but we are truly honored you have placed your faith back in our brand! If there are any questions or concerns we could assist you with, please don’t ever hesitate to connect with us directly. We’re available via Live Chat on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST), and we’ll be here if you need us! ~ Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
1
Useless Product - No support
on August 24, 2021
Posted by: Tim33
[This review was collected as part of a promotion.] Microwave came with new house. Worked fine until the pitiful 1 year warranty expired. Cannot find any parts to fix, making it unrepairable. Only option is to buy a new one. How is Frigidaire even still selling this product? Now waiting for my other Frigidaire appliances to fail. Do not buy this microwave unless you are prepared to buy another very soon!
Response from frigidaire.comBy Online Outreach Specialist, August 25, 2021
Hey, Tim33! We're sorry to hear that you're having this experience with your microwave and not finding replacement parts.
Based on the information you provided, we were unable to locate an account for you. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Based on the information you provided, we were unable to locate an account for you. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy
on December 11, 2021
Posted by: T07554
[This review was collected as part of a promotion.] Home was built in 2019 and this microwave came built in. It went out already!!! Won't heat. Don't think it's "under warranty" anymore... Since it's been a year.
Response from frigidaire.comBy Briana , Online Outreach Specialist , December 13, 2021
Hello, T07554! Thank you for your review. We are sorry to hear that your appliance is not operating as expected. We would love to see how we can turn things around for you. For further assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Will not heat after 2 years
on May 24, 2022
Posted by: Lulbubble
Came with a package with our new house 4/20/2020. Bought the whole matching set. Everything will work except it will not heat. Looks like alot of people are have the same issues with this unit.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, May 26, 2022
Thanks for sharing your review, Lulbubble. We're sorry to hear that you're having this experience with your microwave. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Would recommend
on October 17, 2022
Posted by: Brittany0711
[This review was collected as part of a promotion.] It’s a nice microwave. It’s a bit small compared to other units I’ve had in the past (There is not middle rack) but functionally it works well.
Written by a customer while visiting frigidaire.com