Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Average customer rating
3.9
(459 Reviews)
Rating breakdown 459 reviews
5 Stars
246
4 Stars
91
3 Stars
29
2 Stars
25
1 Star
68
84%of customers recommend this product.
(
94 out of
112)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - White
Customer Rating
2
Basic
on February 15, 2021
Posted by: Lakeshore_reviewer
[This review was collected as part of a promotion.] This microwave came in our new home. It is very basic and without a handle it is difficult to softly close the door. This isn't the microwave I would have chosen.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , February 22, 2021
Thanks for your feedback. We certainly are sad to learn that you aren't exactly pleased with your unit. We will be sure to forward your comments over to our design and production team for review. If you have any questions or concerns, please do not hesitate to reach out to us directly. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on March 9, 2021
Posted by: Brianmetrejean
[This review was collected as part of a promotion.] Love it.. Works great and has nice design! Perfect
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worked for all of 3.5 years! Junk
on May 3, 2021
Posted by: Jeff21
Bought brand new and it lasted 3.5 years. What a piece of junk.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 10, 2021
Hello, Jeff21! Thank you for your review. We are sorry to hear that your appliance did not last as long as expected. We are here should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works and looks great!
on July 1, 2021
Posted by: Vsera
[This review was collected as part of a promotion.] Bought this microwave for its size and features. Also purchased the trim kit to make it built in. It was a very easy install and it looks great. The microwave works very well and is very quiet. Good purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Cheap
on September 14, 2021
Posted by: Firemedic117
[This review was collected as part of a promotion.] Builder grade appliance. Cheap. In fact ours has stopped working after 5 months and they don’t even have parts for it it’s just a complete replacement.
Written by a customer while visiting frigidaire.com
Customer Rating
1
faulty
on November 15, 2021
Posted by: joelkim
Like mentioned by some others this microwave stopped heating and was sparking. Like mentioned by at least one other owner at the two year mark it went bad and was installed in a new home in 2019. Faulty parts.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 16, 2021
Joelkim, we’re sorry to hear that you are having any issues with your microwave, and we would like to gain a little more insight to see how we can help get your microwave back in working order.
So please be on the lookout for an email from us and respond at your convenience.
Best Regards,
Ciara
So please be on the lookout for an email from us and respond at your convenience.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very Unhappy
on November 25, 2021
Posted by: Renee2003
This built-in microwave came with our newly built home in March 2020. As of tonight (Thanksgiving night 2021), it has stopped heating. As I'm reading similar reviews of this microwave dying so quickly, I'm very disappointed. I'll be reaching out to customer service to see about a resolution. This is ridiculous.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , December 1, 2021
Hi, Renee2003! We are not pleased to hear you are having issues with your microwave. We see you have been in contact with us and were assisted with this matter. If you should need additional assistance, please reconnect with us. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
2 years old, stopped heating food
on May 1, 2022
Posted by: MPatt3200
I bought a brand new house in 2019. All of the appliances are Frigidaire. Last night I tried to make some popcorn and the microwave made a loud noise followed by some weird burning plastic smell. 4 min later the bag of popcorn was still the same as when I took it out of the box. Tried to melt some better next, didn’t work. I noticed others having this same issue. Not happy right now.
Response from frigidaire.comBy Briana , Online Outreach Specialist , May 3, 2022
Hello, MPatt3200! Thank you for sharing your concerns with us. We are sorry to ear about your experience with your microwave. This is certainly not the experience we would want for you. WE would love a chance to review your concerns. We have sent you an email to gather additional details. We look forward to connecting with you. ~Briana
Written by a customer while visiting frigidaire.com