Customer reviews from Samsung US
Samsung - Reality Mobile Phone - Maroon (Verizon Wireless)
Average customer rating
3.4 out of 5
3.4
(96 Reviews)
Open Ratings Snapshot
Rating breakdown 96 reviews
5 Stars
27
4 Stars
26
3 Stars
16
2 Stars
16
1 Star
11
63%of customers recommend this product. 
(
57 out of 90
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Reality Mobile Phone - Maroon (Verizon Wireless)
Customer Rating
4 out of 5
4
myPhone
on March 10, 2011
Posted by: mandeewoman
from Camp Hill, PA
Expertise:Expert
I love this phone... it is 1,000 x's better than my old phone. The features are amazing, body style sleek, great for people with small hands.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
(click to see the video)
User submitted video
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on September 24, 2010
Posted by: slowmotion
Love the phone. Fits nicely in my pocket. Takes decent photos. It does what I need a phone to do. I do however miss my old blackberry when it comes to texting. When looking for a new phone I wanted a qwerty keyboard as the only phone I had ever text on was a Blackberry. I learned very quickly these phones with slide open flat keyboards are a long way off from a blackberry key board. I'm not a fast typer or texter and I'm to impatient to try to text on a numberpad. So I was a little disappointed when I started texting on this phone and it hasn't gotten much better with time. Other than that I do like it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Too much for too little
on December 20, 2010
Posted by: Pduffy211
Expertise:Expert
The browser is weak and runs out of memory often even with my 16gb added memory. Can't set a font that is big enough for me without reading glasses and with the service company I have half the features that others have on other networks are not available or only with a buy everything as you go. I could have done better.
Pros: Realistic color
Cons: Did not meet expectations, have to pay for most features
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
What's Going On???
on January 14, 2011
Posted by: tan1126
from Durham, NC
Expertise:Intermediate
I have had my reality for 11 months and it has been a good phone. Recently, I purchased a NEW car with the Sync system in it and the bluetooth ability is NOT working with my phone. Phone powers OFF when my car try to pick it up. The calendar features are NOT good. I received a replacement and waiting on the 2nd. We will see... totally frustated and it is a bother to have to keep shipping/ switching phone back and forth. Verizon needs to take responsibility to there phone that are NOT living up to there expectations!!!
Pros: Bright display, Lightweight
Cons: Did not meet expectations, techonlogy/ update problems, calendar issues, bluetooth issues
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
EH
on March 25, 2011
Posted by: island
Battery life is pretty good with this phone however it has a mind of its own. The screen saver changes back to default and it turns off when I delete text messages. It does not have a flash with the camera.
Pros: Bright display
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on March 30, 2011
Posted by: markwartm
from Michigan
it's an alright phone. not really durable. sometimes it resets itself, but other than that, it's fine.
Pros: Bright display, Realistic color, Lightweight
Cons: poor durability
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Software FAILURE/ memory card malfuction
on May 9, 2011
Posted by: raviesmom
when i first bought this phone i loved it.... then i upgraded the software.... the software is glitched and they werent doing anything about it. The memory card malfunctions, so any ringtones, pictures, contacts or anything you have saved on ur memory card will "disappear" randomly. the 4 wallpaper screens reset to default constantly and my phone would not ring. you have to manually pop the memory card out and pop it back in. or save anything you want to USE onto the phone not the memory card alone.
Pros: Bright display, Inexpensive, Realistic color, Lightweight, easy to use slide qwerty
Cons: screen broke after 2 months, software malfunction
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
terrible
on November 28, 2011
Posted by: mailboy
Expertise:Beginner
worst pone i ever had. it shut down on me when ever it wanted to. died compltely on me.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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