Customer reviews from Samsung US
Samsung - Reality Mobile Phone - Maroon (Verizon Wireless)
Average customer rating
3.4
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
27
4 Stars
26
3 Stars
16
2 Stars
16
1 Star
11
63%of customers recommend this product.
(
57 out of
90)
Customer Reviews for Samsung - Reality Mobile Phone - Maroon (Verizon Wireless)
Customer Rating
5
Outstanding phone
on September 21, 2010
Posted by: Dtaler1
Expertise:Intermediate
This is my first touch-screen phone and I'm glad it Samsung. Their reputation and quality of work is outstanding. This phone is sleek, versatile, and very user friendly. Thank you Samsung.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, versatile
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone.
on September 24, 2010
Posted by: jake101
Expertise:Expert
Ok, first i had a samsung intensity and had an upgrade i wanted a blackberry but to much money and i also wanted a touch screen. So, I went with the reality this phone is great, I am sixteen and very tech savey. this phone is everything i wanted and what my parents are willing to pay for.The only downfall is the sometimes when i let the phone auto-lock with the slider open and close it the background image goes back to the stock image, and it would be nice to have themes for the phone and the ability to change the banner and clock color. But, other then that it is a great phone. I hope samsung comes out with a software update to fix my problems and im sure other peoples issues as well.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
on November 17, 2010
Posted by: mielli1
from Kent, WA
Expertise:Intermediate
After a minor issue with the screen freezing after about 2 days and then locking me out of the phone and not accepting any of the default or my created lockcodes (which I found out happens to about 10% of phones shipped to my carrier). I brought it to the store and they flash upgraded the phone and uploaded a new firmware version and phone has worked great ever since. Great phone for someone who wants a little bit more than a traditional cellphone but can't quite afford a higher-end model, ie, Android. Great apps included if you don't use the net for a lot on your phone.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I hate this phone
on January 20, 2012
Posted by: Royalred03
It shuts down whenever it feels like it. It freezes while playing music. The battery cover is cheap and chips. It is very difficult to unlock the screen swiping it with your finger, but easily when it's in your purse. And today, everything was erased off of my memory card, just after it froze while playing music. So mad!!!!!!! I've put up with this phone for way too long!
Pros: Bright display, Inexpensive, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Ok phone
on November 29, 2011
Posted by: Starzk
from Los Angeles, CA
Expertise:Expert
Weeks after purchasing this phone i had issues with the touch screen. After one year touch screen had dead spots at places. everythimg is was ok but with out that touch screen working properly the phone is useless.
Pros: Bright display, Inexpensive, Lightweight
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
This product does not work
on February 17, 2012
Posted by: strangersfruitcp
Expertise:Intermediate
I have replaced this phone four times, with the same phone, and every time the new one screws up in the exact same way. The vibration on the phone gives out, the touch screen gives out or the screen all together stops working, is not able to hold a charge. I have yet to drop it, or get it wet. I had the phone for a single week, and I have had to charge it 3 times within one day, and I do not use it much at all. This phone is not a good phone, and i would suggest getting a different one.
Pros: Bright display, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Reality Touchscreen
on June 11, 2011
Posted by: Jinx61
from Phx, AZ
Expertise:Intermediate
The Samsung Reality is my first touchscreen and I love it! It is the first phone I have purchased without researching it and I was surprised at the many features.
The MP3 is amazing through headphones or through the car stereo. I have an older car with a cassette, I can use the tape that came with the portable CD player for the phone in the car. The "normal" size headphone jack is a major plus as well.
I love the slide out qwerty and the fact that you have three home pages and a lock screen. The display is very clear with stunning colors.
Battery life is pretty good, although I turn it off every night. I have the back light set for the longest duration but turn the screen off when done instead of letting it turn itself off.
I love the size of the phone, not too big, not too small. The battery cover has a hard rubber feel, I love this because its not slick and therefore easy to drop.
I don't use it to go online often but when I have its been pretty fast.
I gave it a 4 in features because of the lack of a flash for the camera.
All in all, its a great phone!
Pros: Bright display, Inexpensive, Realistic color, sound quality with headphones/car excellent
Cons: no camera flash
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!!!!
on June 22, 2011
Posted by: NCISgirly
I have had this phone for a little less than a year and it has been great. It has held up nicely (it got left in snow for 2 hours)....but I do recommend a screen protector. It is perfect for texting which I do a lot of. Talking/calling is very good too. It is a nice size and the screen size is perfect. It has great display and videos are fun to watch. The camera isn't amazing and I do wish I had a flash. The touch screen is sometimes unresponsive too. Internet is pretty speedy but definitely not the best feature. I highly recommend this phone to someone who doesn't want a fancy smartphone. It is a very enjoyable phone.
Pros: Bright display, Durable, nice keyboard, easy to use
Cons: no flash, touch screen sometimes not responsive
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US