Customer reviews from Samsung US
Samsung - Reality Mobile Phone - Maroon (Verizon Wireless)
Average customer rating
3.4
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
27
4 Stars
26
3 Stars
16
2 Stars
16
1 Star
11
63%of customers recommend this product.
(
57 out of
90)
Customer Reviews for Samsung - Reality Mobile Phone - Maroon (Verizon Wireless)
Customer Rating
2
Awful!
on July 11, 2011
Posted by: LovesDogs
from Knoxville, TN
Expertise:Intermediate
Phone was great for the first thirty days. Then it went downhill. It no longer held it's charge, it turns itself on and off and the touchscreen only works half of the time.
Don't even bother trying to go online because it won't do anything you expect it to.
Give the negative ratings some thought before you purchase it ~ it really can be as bad as it sounds.
Don't even bother trying to go online because it won't do anything you expect it to.
Give the negative ratings some thought before you purchase it ~ it really can be as bad as it sounds.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, short battery life, touchscreen goes bad quickly
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Reality
on January 11, 2012
Posted by: Bogfather
I like this phone a lot, I'm almost up for an upgrade and I'm trying to figure out if I want to or not, the only reason I think I might do it is because I want to move up to a smart phone. I was thinking about the Samsung Stratosphere, I know it's not the newest one out there but it's the only one I've seen with a qwerty keyboard.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loved this phone!
on March 5, 2012
Posted by: trent9x9
from california
Just wish I had've bought the screen cover for it. Screen scratches EASY!! Covers are a MUST! If that hadn't happened I would still be using it after 2 years. I got my upgrade time so I went to the Samsung Stratosphere. Like that phone too and got screen covers BEFORE using it lol. I would recommend the Reality. Pretty phone easy to use lots of great features. Miss it. Too bad you can't just get a replacement screen for it if you mess it up.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, qwerty keyboard
Cons: screen scratches easily., no flash on camera
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
software
on May 24, 2010
Posted by: jmiller
from Oregon
Well I love the phone other then i cant use the mobile im or download anything to my phone. I took it back to verizon store and they say there is no known fix for this, so basically im stuck with a phone and cant use the features i bought it for. Other then that touch screen and full qwerty is great.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The touch screen is not very sensative on this phone.
on November 1, 2010
Posted by: Sheamobile
I have had my phone for about 20 days. The touch screen is not very sensative, so I have to press really hard when I want to scroll pages. It may be that I have cold fingers and the screen may be looking for heat. It has many great features (and some unneccesary ones). The sound quality on phone calls is ok. Sometimes there is an issue with me being able to hear the call clearly (unless it is on speaker, then it is very clear).
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight, great apps
Cons: call quality, screen sensetivity
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone for Windows based computers
on November 5, 2010
Posted by: RADARHPPR
Loaded with many helpful features like a calender, note pad, internet communities, and even a sketch pad. Only 2 issues: 1: not very customizable as far as the system goes. Can not change the theme (i.e. appearance of the different menus), inability to set up folders, texts can not be stored on an external source (micro SD card), etc. Mainly little things. 2: Is not Mac compatible. Had I known that I could not transfer music, videos, etc. from my MacBook Pro to my phone, I would not have purchased this phone. No matter the audio format I convert from/to (mp3, wma, aac, aac+), the phone tells me it's an "unsupported file type." That's by blue tooth, by the way, the usb cable will not allow you to sync this phone with anything other than a windows based operating system (although the more experienced Linux users have found a way around the problem). I would recommend this phone to anyone willing to pay a lot of money on music/video/apps or has a windows OS.
Pros: Bright display, Durable, Realistic color
Cons: not mac compatible, heavy, requires a data plan through verizon
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
My Reality
on December 29, 2010
Posted by: handydad
Very nice phone. I've had this phone a few months now and have come to like it alot .... the touch screen is very responsive, it doesn't take 2 or 3 traps to get to do what you want it to. Bluetooth connectivity is is right on time...I have several bluetooth devices and it connects to the right one every time. The one draw back for me is the size of the keyboard, being a guy with fat fingers makes texting a little awkward...although switching from caps to reg type and getting to functions is pretty easy The MP3 player is awesome...great sound and flexibility. All in all I really like this phone and would recommend it to anyone looking for a touchscreen phone without getting into the whole "Android" thing and all the cost involved with that.
Pros: Built-in speakers, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
reality touchscreen
on January 8, 2011
Posted by: sorryinIll
from Illinois
Expertise:Expert
Not well designed. Buttons on front panel stick up above case so they are constantly being activated when hit accidentally. I made 17 calls one day when I kept bumping the phone with my laptop bag. Touchscreen works OK but takes alot of work to get used to. Should not have to buy a data package because there isn't enough reason to ever use the phone in this manner. Holds a battery charge well. Could have been a much better phone with just a little more design thought.
Pros: Bright display, Inexpensive
Cons: front buttons too high, touchscreen not always responsive, no apps to make it more usable
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US