Customer reviews from geappliances.com
GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4
(1,053 Reviews)
Rating breakdown 1,053 reviews
5 Stars
531
4 Stars
237
3 Stars
107
2 Stars
70
1 Star
108
74%of customers recommend this product.
(
754 out of
1,016)
Customer Reviews for GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
Perfect Fridg
on July 6, 2017
Posted by: BAM2
from Michigan, United States
Super quite, looks great and works perfectly, what more can you ask for?
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Features are awesome!
on July 8, 2017
Posted by: Jesj
from Houston, TX, United States
Recently purchased and very pleased with this refrigerator...
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my fridge
on July 17, 2017
Posted by: fam of 4
from Kent, WA, United States
Love the features...water/ice in door, several storage drawer options. Because it is a counter depth fridge it is a bit smaller inside than I was used to, but an getting used to is.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
LOVE EVERYTHING ABOUT IT- ALMOST...
on July 28, 2017
Posted by: DaGr8ones
from Clovis, CA, United States
I purchased this refrigerator on January and so far I love almost everything about it. The price could've been better though. The Keurig feature is awesome, it's a hit when we have company over. The only down side is that the ice maker takes forever to re-make ice once it's finished and it doesn't hold enough to begin with. It also doesn't crush ice nicely. It's noisy when crushing it. Other than that. Perfect.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Looking Frig
on August 4, 2017
Posted by: Fred4hp
from Los Angeles, CA, United States
Just got the new Fridge and it is great. Lots of room and love the door dispenser,
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Worked for eight months...
on August 14, 2017
Posted by: AdrianeG
from Delaware
Worked fine for 3 years - some noise but that seems to be typical for this model. But then it just stopped working. Replaced the mother board and tried numerous other fixes but to no avail. Unfortunately, the fridge is out of warranty. On our way to buy a new refrigerator and it won't be a GE.
No, I would not recommend this to a friend.
Response from geappliances.comBy JILLatGEA, GE Appliances, August 16, 2017
Hello. We appreciate your taking the time to write your review on your refrigerator. We’re sorry to hear it is no longer working. If it still has power and is running, but no longer cooling, please take a look at our following link to review some tips we hope will help:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If your symptoms persist, although your model is beyond the provided 1st year warranty, it has a 5 year warranty on the sealed system, as outlined on page 44 in the use and care guide, below:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60716-5.pdf
We recommend scheduling a service appointment with an authorized GE Appliance technician who can provide accurate diagnosis and repair. Appointments may be scheduled at:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We will also share your comments with our product quality team. Thank you, again, for your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If your symptoms persist, although your model is beyond the provided 1st year warranty, it has a 5 year warranty on the sealed system, as outlined on page 44 in the use and care guide, below:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60716-5.pdf
We recommend scheduling a service appointment with an authorized GE Appliance technician who can provide accurate diagnosis and repair. Appointments may be scheduled at:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We will also share your comments with our product quality team. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Fridge and features
on August 15, 2017
Posted by: Eli From Dah VI
from Suwanee, GA, United States
So our last home we sold had all brand new GE Cafe appliances from 2015 and in that short time frame before we sold the home everything was amazing with them. So we were spoiled to say the least. We decided to get a new fridge but wanted a newer GE cafe and to our delight I found this model. The Hot water feature by far the most used item outside of normal storage of food is amazingly convenient. The fridge is counter depth so you do lose some space but you gain in aesthetics of the kitchen overall.
So why not 5 stars? The items below are a bother
1. Kuerig insert has to be removed and replaced everytime you use and dispense your cup of joe or water. Wish there was a way to override that but its understood its to prevent laziness of not removing the K-cup after initial use.
2. Freezer top draw is constantly off track not sure what cause it but is a pain. Independent of whats in it or below it.
3. Ice maker not making ice. Ice bucket repeatedly has to be whacked to let the recently made ice from sticking and clumping up near the tray full sensor. A good bump or shack of tray drops the ice down. Also does not hold alot of ice.
4. Fridge bottom tray - the temperature zone changes are good as a reminder system but not sure if it really controls the temp in the draw to the selected temp. Also a bit flimsy.
1. Kuerig insert has to be removed and replaced everytime you use and dispense your cup of joe or water. Wish there was a way to override that but its understood its to prevent laziness of not removing the K-cup after initial use.
2. Freezer top draw is constantly off track not sure what cause it but is a pain. Independent of whats in it or below it.
3. Ice maker not making ice. Ice bucket repeatedly has to be whacked to let the recently made ice from sticking and clumping up near the tray full sensor. A good bump or shack of tray drops the ice down. Also does not hold alot of ice.
4. Fridge bottom tray - the temperature zone changes are good as a reminder system but not sure if it really controls the temp in the draw to the selected temp. Also a bit flimsy.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the look!
on August 16, 2017
Posted by: JMM56
from Williamsburg, VA, United States
Great purchase. I bought the same refrigerator about 15 months ago. Wanted to get Counter Depth to fit better in space in kitchen. Moved full size to garage as second refrigerator. Would not purchase any other brand of appliances!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com