Customer reviews from geappliances.com
GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4
(1,053 Reviews)
Rating breakdown 1,053 reviews
5 Stars
531
4 Stars
237
3 Stars
107
2 Stars
70
1 Star
108
74%of customers recommend this product.
(
754 out of
1,016)
Customer Reviews for GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
lots of room
on May 23, 2017
Posted by: amom of 2
from pa
We bought this as part of 4 piece set. I love the bright lighting and spaciousness of the refrigerator and freezer (we had a side by side before). IT seems a little loud when it runs (I never noticed my other one running and this one I hear when it does). We did have an issue with the Keurig attachment soon after getting it and needed a service call and replacement of the motor. I hope it lasts now. The color is easy to clean and better than stainless finish. The stainless handles do show fingerprints though.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Beautiful look and great features
on September 19, 2017
Posted by: tmilby
from Roseville, CA, United States
We bought this refrigerator over a month ago. It is beautiful, and the door features are awesome! It's not as large as I had hoped. The refrigerator compartment is colder in different areas. My milk froze at the back of the top shelve when the temperature setting was at 37 degrees. We turned the temperature up to 40 degrees, and no more freezing. We are bummed because we like our refrigerator temperature cold, but not worth the freezing.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy BRENDAat GE, GE Appliances, September 20, 2017
Hello tmilby,
Thank you for taking the time to write a review on your new refrigerator. We are glad to know that you are happy with the appearance and door features of the refrigerator but regret your experience with the temperature.
If you feel service is needed, please take advantage of your warranty and schedule an appointment with a GE service technician by calling 1-800-432-2737. Thank you for your feedback.
Thank you for taking the time to write a review on your new refrigerator. We are glad to know that you are happy with the appearance and door features of the refrigerator but regret your experience with the temperature.
If you feel service is needed, please take advantage of your warranty and schedule an appointment with a GE service technician by calling 1-800-432-2737. Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Continuously having problem with this model
on July 14, 2021
Posted by: geapplianceuser1
Wll not recommend this because I continuously encountered problem with this model: DISPENSER BOARD had problem
REFRESHMENT CENTER had problem
Last year FRESH FOOD FAN MOTOR had problem and now again its not cooling.
REFRESHMENT CENTER had problem
Last year FRESH FOOD FAN MOTOR had problem and now again its not cooling.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 15, 2021
Hi,
Thanks for sharing. We're so sorry to hear you had these issues with your French-Door Refrigerator. We want to provide our consumers with quality products and we'll work to improve this one. If you're still experiencing with the fan motor, we suggest scheduling service. You can do this online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Service at 1-800-432-2737. We apologize for any inconveniences this may cause. Thank you for your time.
-Sylvia@GEA
Thanks for sharing. We're so sorry to hear you had these issues with your French-Door Refrigerator. We want to provide our consumers with quality products and we'll work to improve this one. If you're still experiencing with the fan motor, we suggest scheduling service. You can do this online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Service at 1-800-432-2737. We apologize for any inconveniences this may cause. Thank you for your time.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Design with Great Features
on August 26, 2014
Posted by: RedFlatTop
from Lewes, DE, United States
The refrigerator looks great in our gourmet kitchen. It's great not to have to open the freezer for ice and like the filtered water feature. The shelves all adjust so you can configure the inside to fit all of your produce. It also runs quietly - you can barely hear it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful style & designer fit
on September 14, 2014
Posted by: SuzyTooCute
from San Ramon, CA, United States
I did not understand about refrigerator depth variences when we bought our first GE refigerator. We got the biggest one available at the time and it really stuck out into the kitchen breaking up the look and feel of the kitchen. When we needed a new one, we got the counter depth model and we love the look and feel in the kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great product
on September 19, 2014
Posted by: Dg657
from Bucks County, PA, United States
Looks great & USA made! I had side by sides for years & new style takes some getting used to but like overall.
I would recommend this to a friend!
Features
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice
on September 30, 2014
Posted by: cmbe
from California, United States
This replaced a side by side and the french doors do take a little getting used to (opening both sides of the fridge vs 1). So far we love the refrigerator but there are 2 things keeping me from giving it 5 stars: the ice 'bucket' is on the smaller side; the fruit and vegetable bins are really small. Other than that we love it. The shelves are adjustable to perfect heights and the deli bin is huge. The automatic water functions are great - I use them a lot!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great design and features. Very useful layout.
on October 2, 2014
Posted by: Robert101
from California
Very new to us... so far so good! Looks great in our kitchen. Really like the modern, yet transitional design that works well with our other non-GE appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com