Customer reviews from geappliances.com
GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4
(1,053 Reviews)
Rating breakdown 1,053 reviews
5 Stars
531
4 Stars
237
3 Stars
107
2 Stars
70
1 Star
108
74%of customers recommend this product.
(
754 out of
1,016)
Customer Reviews for GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
3
Thought I was getting a good refrigerator!
on January 20, 2020
Posted by: Anonymous
from Cumming, GA. 30028
It is the nosiest refrigerator I ever owned! I like the Kerig coffee maker attachment for a hot water maker! It has had to have service done on it at least once a year for problems and now it is 3 years old, it has stopped cooling. I would avoid this refrigerator at all costs! Unfortunately, I just bought a similar model for my son....Hope he has better luck with his than I am having with this one!!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT ACCESSORIES
on April 27, 2020
Posted by: TopherLou
from Henderson, NV
How often can you tell your friends that your refrigerator brewed your morning coffee or tea. The built-in K-cup brewer is fantastic for one quick cup of coffee. Interior is easy to reconfigure and shelves and drawers are easy to clean. We have had GE appliances in our home for 15 years and don’t see that changing anytime soon.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Wish I Would Have Known
on May 19, 2020
Posted by: Judgelee
from Calabasas, California
Overall good storage for food in the refrigerator and freezer sections. The WiFi ability is novel but not all that useful. Our main concern was the small capacity ice maker and the slow pace of ice production. I wish I had known these facts prior to purchase.
I would recommend this to a friend!
Features
3
Performance
3
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Load noises since install
on November 28, 2020
Posted by: WSM96
from Indiana
Hard to use. Freezer door sticks and difficult to open and close. French doors do not close flush and many times a day it sounds like a small aircraft landing.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 28, 2020
Hi WSM96 - We'd like to thank you for your review and giving us a chance to help. Please take a look at page 38 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60716-5.pdf
Here are some great tips for loosening refrigerator doors that are hard to open:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16775
We hope you find this information helpful. Please reach out to us at the “contact us” link on our website if any other questions or concerns come up. - Sharon@GEA
Here are some great tips for loosening refrigerator doors that are hard to open:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16775
We hope you find this information helpful. Please reach out to us at the “contact us” link on our website if any other questions or concerns come up. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fridge
on December 9, 2020
Posted by: Anngoldy
from Hull MA
I love the fridge, once I got the keurig dispenser, and was shown how to connect it to my phone. I think it’s great. I only wish it was bigger. But due to the doorway was only 30” a bigger one would not fit.my old fridge was 28 cf. this one is 26 cf. I have less room inside so it’s a relearning how much I can put inside. But all in all I like it and love making coffee from the fridge. My neighbors are jealous.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Multiple Issues
on January 8, 2021
Posted by: KarlS57
Immediately after purchasing the fan needed to be replaced. Luckily that was covered under the warranty. The pan below the water dispenser needed replaced due to the coating coming off. the new pan has had the same issue. Fan has been running loud for some time. Now the display is out. Ugh
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 19, 2021
Hello KarlS57 - We apologize for the issues you've had with your refrigerator and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor workmanship
on May 24, 2021
Posted by: KC consumer
from Dublin,California
The ice machine in the unit clicks and knocks. It does not turn off. That results in the ice tray getting over filled and jammed.
They have limited warranty service and cannot get us serviced.
They have limited warranty service and cannot get us serviced.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 2, 2021
Hi there,
Thanks for reaching out. We're sorry to hear about the issues that you've had with your icemaker overflowing. We can understand how this would be frustrating.
Try the tips in the following article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
If those tips don't solve the issue, then we'd recommend reaching out to our service team via phone or online through the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that you're staying safe.
Best wishes,
Michael@GEA
Thanks for reaching out. We're sorry to hear about the issues that you've had with your icemaker overflowing. We can understand how this would be frustrating.
Try the tips in the following article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
If those tips don't solve the issue, then we'd recommend reaching out to our service team via phone or online through the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that you're staying safe.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Didn't last 3 years
on September 20, 2021
Posted by: MT03
from Calgary
The electrical components broke down easy. Changing the water filter is always messy. I don't recommend having one.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 23, 2021
Hello and thanks so much for choosing GEA for your kitchen. We are disappointed that you have had trouble with your refrigerator. It is important to have this essential appliance and understand how frustrating issues like this can become. Please let us know if you have any questions or concerns, we are always happy to help. - John@GEA
Written by a customer while visiting geappliances.com