Customer reviews from geappliances.com
GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4
(1,053 Reviews)
Rating breakdown 1,053 reviews
5 Stars
531
4 Stars
237
3 Stars
107
2 Stars
70
1 Star
108
74%of customers recommend this product.
(
754 out of
1,016)
Customer Reviews for GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
1
Worst Refrigerator ever
on December 15, 2024
Posted by: Kathie2oombs
from San Jose, ca
If you enjoy a fridge that requires a new water filter every few weeks. Where each filter costs 60 dollars. Where the water and ice stop working until you replace it . When you replace it, it still doesn’t work/ where the the water and ice don’t work unless you push your finger in the light button. Where the freezer handle falls off repeatedly. Where your food freezes. Where your food has condensation on everything a day later. Where the circuit board malfunctions. Where everyone in the family expresses their hate for a refrigerator, then this is the fridge for you.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 6, 2025
We'd like to help out with the issues you've experienced with your refrigerator. We recommend checking the following article for troubleshooting that can help: (Too Cold, Freezing Food) https://products.geappliances.com/appliance/gea-support-search-content?contentId=23638
We will be reaching out over email to gather some additional information for the other issues. Please respond at your earliest convenience.
We will be reaching out over email to gather some additional information for the other issues. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Unexplained leaking of water into the fridge.
on January 2, 2025
Posted by: Nate100
I’m having issues with water accumulation in the bottom tray of the refrigerator and in the bottom tray of the freezer.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Kacie, GE_Appliances, January 15, 2025
We appreciate you bringing this to our attention and we understand your concerns about the water in your fresh food section and refrigerator. This could be caused from the drain tube being clogged. It will require service. You can schedule that by calling 833-426-3393 or at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
GE hates u
on January 12, 2025
Posted by: buy something else8883333
Like most GE products, the overall quality is lacking. They mass-produce mediocrity and back it up with spotty service. Kinda crappy product plus kinda crappy service equals about what you’d expect. Water dispenser crapped out after 4 years. Repair cost a little bit less than a new fridge. Loud, rattling compressor at 6years. Best plan: but the cheapest model that fits your needs and expect it’ll last 5yrs. GE could care less. i would bet most manufacturers are based outside the US and (like GE) could care less whether the junk they sell to lowe’s/home dept/other works at all.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 21, 2025
We are sorry to hear about your refrigerator dispenser and compressor needing to be repaired. We manufacture our models both here in the US and globally to our standards. We strive to make quality appliances that offer many years of service. If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk product
on June 1, 2025
Posted by: Williamb64
from Dallas
Terrible product. Continues to leak from bottom after several repairs
Makes horrible noises
Display panel has gone out several times
Makes horrible noises
Display panel has gone out several times
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 4, 2025
We are so sorry to hear of your experience with this refrigerator. We advise you to schedule service with one of our technicians to get this leaking and control panel issue properly diagnosed and resolved. You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
My GE Refrigerator
on July 6, 2025
Posted by: Al Trav
The capacity is perfect for us.
Ice recovery is slow.
Ice recovery is slow.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com