Customer reviews from geappliances.com
GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4
(1,053 Reviews)
Rating breakdown 1,053 reviews
5 Stars
531
4 Stars
237
3 Stars
107
2 Stars
70
1 Star
108
74%of customers recommend this product.
(
754 out of
1,016)
Customer Reviews for GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
1
Big White Elefant
on January 6, 2021
Posted by: vjuans
from Miami
I loved the refrigerator for a little over a year, when suddenly it decided to stop working. Just in time to be out of warranty.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 7, 2021
Hi vjuans - Thanks for taking time to share your experience. We're truly sorry to hear of this difficulty with your refrigerator and know how frustrating this must be for you. Here is a great troubleshooting link that may help:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21631
If service is needed, an appointment may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you quickly. - Sharon@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21631
If service is needed, an appointment may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you quickly. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the Keurig in the door.
on February 24, 2021
Posted by: Greg84
from Des Moines IA
This is a great fridge! Large and accommodating for our large family. No complaints at this time. Keurig works great, ice maker works great and the touch pad is perfect!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Always freezing up
on May 8, 2021
Posted by: LRSD
from Woodway texas
Repaired 4x in the last 6 months. Keeps freezing up.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, May 10, 2021
Hello, thank you for reaching out. We are sorry that your refrigerator keeps freezing up and that you've had to have it serviced four times in the last six months. This sounds especially inconvenient and we want to help you further.
We are going to have one of our agents reach out to via email to get a better grasp on the issue so that we can provide the best possible solution. Please check your email at your earliest convenience.
Best wishes, Kelsey@GEA
We are going to have one of our agents reach out to via email to get a better grasp on the issue so that we can provide the best possible solution. Please check your email at your earliest convenience.
Best wishes, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on May 28, 2021
Posted by: Lucifur
from Monroe MI
This refrigerator is a perfect fit to our basement counter bar.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great model !
on December 25, 2019
Posted by: Maurice
from Miami
I’m glad I have this model, very cool and the coffee feature is awesome
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great
on January 16, 2020
Posted by: mikefl85
great product. would recommend to everyone!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance!
on January 1, 2020
Posted by: joujou
from Bangor Maine
I absolutely love our new GE appliance! I would make this purchase again.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of junk
on August 31, 2021
Posted by: Wwzx
from Woodlands, TX
The Kierig coffee maker piece wouldn’t work correctly. GE failed and refused to repair or replace.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 1, 2021
Hi there, and thanks for taking the time to reach out to us about your bottom-freezer refrigerator. We really hate to hear you've had an issue with your Keurig K-Cup brewer, and know this must have caused concern. We'd like to assist however we can.
If you are no longer covered under warranty, you can still see about scheduling service and/or getting the part needed to repair your brewer. Our service department can be reached at 1-800-432-2737, or you can schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . If you need to order a replacement, there is a breakdown of parts for your model at this link: https://www.geapplianceparts.com/store/parts/assembly/PYE22PSKBSS ; you can also order a part from there. If needed, you can call the Parts department at 1-877-959-8688, and they would be happy to assist.
To determine how best we can help you reach a satisfactory resolution, we will also be reaching out over private email to discuss this matter further.
We look forward to hearing back from you and hope this issue will be resolved soon. We are happy to help with any other questions or concerns, and wish you all the best! -Sarah@GEA
If you are no longer covered under warranty, you can still see about scheduling service and/or getting the part needed to repair your brewer. Our service department can be reached at 1-800-432-2737, or you can schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . If you need to order a replacement, there is a breakdown of parts for your model at this link: https://www.geapplianceparts.com/store/parts/assembly/PYE22PSKBSS ; you can also order a part from there. If needed, you can call the Parts department at 1-877-959-8688, and they would be happy to assist.
To determine how best we can help you reach a satisfactory resolution, we will also be reaching out over private email to discuss this matter further.
We look forward to hearing back from you and hope this issue will be resolved soon. We are happy to help with any other questions or concerns, and wish you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com