Customer reviews from geappliances.com
GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Average customer rating
4
(1,053 Reviews)
Rating breakdown 1,053 reviews
5 Stars
531
4 Stars
237
3 Stars
107
2 Stars
70
1 Star
108
74%of customers recommend this product.
(
754 out of
1,016)
Customer Reviews for GE - Profile Series 22.1 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
3
Don't get the coffee maker
on February 7, 2018
Posted by: BBRiverside
from Chicago, IL, USA
This is a great fridge, but you lose door storage if you get the Kuerig. I was hoping it would eliminate the need for my counter top Keurig, however it takes a long time to heat the water and the brew sizes aren't accurate. Save the money and space and skip the Kuerig.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
4
Response from geappliances.comBy JILLatGEA, GE Appliances, February 8, 2018
Hello. Thank you for taking the time to write your review on your refrigerator. While we’re glad to know you love your new appliance, we regret your experience with the Keurig feature. We would like to offer some suggestions we hope will help.
The water in the tank can take up to 5 minutes to heat once hot water is required. If you want your water heated ahead of time, consider using the refrigerator's WiFi Connect features using the Kitchen - GE Appliances app (available through the Apple App Store and Google Play). Using the App on your smartphone, you can schedule hot water for any time of the day. When using the App, your hot water temperature will be maintained for 15 minutes. Please take a look at our following link to review further details:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=23099
If your Keurig is not producing enough coffee, the brewer's upper and lower piercing pins may need to be cleaned. Our following link includes video instructions on how to clean these pins:
https://www.youtube.com/embed/ryaa3wMb4AY?rel=0
You have selected a really nice model and we want you to be happy with all of the features it has to offer.
The water in the tank can take up to 5 minutes to heat once hot water is required. If you want your water heated ahead of time, consider using the refrigerator's WiFi Connect features using the Kitchen - GE Appliances app (available through the Apple App Store and Google Play). Using the App on your smartphone, you can schedule hot water for any time of the day. When using the App, your hot water temperature will be maintained for 15 minutes. Please take a look at our following link to review further details:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=23099
If your Keurig is not producing enough coffee, the brewer's upper and lower piercing pins may need to be cleaned. Our following link includes video instructions on how to clean these pins:
https://www.youtube.com/embed/ryaa3wMb4AY?rel=0
You have selected a really nice model and we want you to be happy with all of the features it has to offer.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not too impressed
on February 10, 2018
Posted by: Johnntd
The refrigerator would spit out ices when it is full. That is something I have never experienced with other brands. I need to close the door with an extra push to make sure it is closed. Again, this is a design with no thoughtful consideration. Would not buy this GE brand again for future upgrade.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy BRENDA@GE, GE_Appliances, February 15, 2018
Hello Johnntd, Thank you for taking the time to write a review on your new refrigerator. We regret your experience. This is not what we would expect from our product. Your comments are important to us and they have been forwarded to our product quality engineers. Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Smartest Refrigerator
on February 11, 2018
Posted by: CindyJBK
from West Windsor Township, NJ, USA
We got the counter depth model as it is only 2 of us now and we didn't need such a large fridge. I have to admit that the shelves on the door (especially on the ice maker side) are fairly useless. However, I love my refrigerator and having the convenience of the Keurig attachment on the door is genius. I have the water set to heat when I wake up in the morning so it is ready for me. We don't have to take up countertop space with a Keurig machine now. I get an alert on my phone when the water is ready. The freezer space is more than adequate for our needs as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very good GE product.
on February 18, 2018
Posted by: Older Dude
from Germantown, MD, USA
I got it 3 months ago, all I can say it is as good as they get. Hot water , ice, crushed ice, and Keurig unit work just fine. We have no complaints.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the extra room!!
on February 24, 2018
Posted by: molded
from Jupiter, FL
My daughter has one and I was so jealous...had to have one too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Pleasantly surprised
on February 26, 2018
Posted by: Bostonian
I bought this frig about 4 months ago and I love the Keurig coffee system. It’s a tad slow to heat up, but just have to be patient. The refrigerator portion is very open and spacious. The shelves on the left are narrow and not super useful except for narrow bottles such as salad dressing or soy sauce, so don’t love that. The bottom area (freezer) is pretty spacious too. I wasn’t sure I would love the shelve system in the freezer, but I do. (I had a side by side before.). My past frig produced more ice than this one, so haven’t been able to test how much use it produces to say fill up a cooler. So far very pleased. I hope this one lasts as long as my last GE (15 years).
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the freezer on the bottom
on March 7, 2018
Posted by: SherryHC
from North Las Vegas, NV, USA
This is the first refrigerator/freezer with freezer on the bottom and I am so pleased we chose it. The previous owners of our new house had one and I was impressed when we looked at the place.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Super efficient
on March 7, 2018
Posted by: Spark Jones
I simply the profile style. Just different enough to not be the run of the mill side by side. Nothing against them & we had one for years.
Sorta concerned about profile ice maker & it's never had one single time it ran out yet.
3 kids with kids as a proud grandpa, bbqs, fish grilling,etc. We have a nice big deck & 3 seating areas that might full of people but never empty icemaker!
Sorta concerned about profile ice maker & it's never had one single time it ran out yet.
3 kids with kids as a proud grandpa, bbqs, fish grilling,etc. We have a nice big deck & 3 seating areas that might full of people but never empty icemaker!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com