Customer reviews from otterbox.com
Otterbox - Defender Series Realtree Case for Apple iPhone 6 - Max 5
Average customer rating
4.5 out of 5
4.5
(147 Reviews)
Open Ratings Snapshot
Rating breakdown 147 reviews
5 Stars
100
4 Stars
33
3 Stars
6
2 Stars
6
1 Star
2
94%of customers recommend this product. 
(
137 out of 145
)
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Customer Reviews for Otterbox - Defender Series Realtree Case for Apple iPhone 6 - Max 5
Customer Rating
5 out of 5
5
Great Looking Case
on March 20, 2015
Posted by: tomslick
from Ontario Canada
Gender:Male
Verified Purchase:Yes
I love the look of this case and how it protects my new iPhone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Wishing
on March 24, 2015
Posted by: Hansenfamily0628
Gender:Female
I have always loved otterboxes and they have always protected my phones amazing. I am a little disappointed however that almost a year-ish later Otterbox still has not produced very many options for the iPhone 6 Plus. I have a plus and would LOVE to be able to buy a camo case for it or even my football team however we are still (almost a year later) lacking in options for different defender cases for the 6 plus. Quit slacking Otterbox and give us some variety!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
3rd phone 4th Otter Box
on March 25, 2016
Posted by: Bsehlke
from Waukesha, WI
Gender:Female
Verified Purchase:Yes
This is my third phone with an Otter Box. I do like the product, though in the past There have been some flaws. None in the current one though. I do at times get frustrated with the protection screen. Sometimes it doesn't register my selection, or it off sets my selection. That is why it only gets 4 stars.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
So so
on October 14, 2016
Posted by: Serialmom12
Verified Purchase:Yes
I've had a few otter boxes with older phones and they were a lot sturdier than this one I bought for my iPhone 6. I also noticed that is a lot harder to text with this one, I often have to press the keys several times to get the accurate message I want to send. Not very happy with this purchase.
Response from otterbox.comBy OtterBox , Customer Service Team, October 17, 2016
Hi Serialmom12,

We are sorry that this Defender for your iPhone 6s is giving you trouble with the touchscreen. We assure you that this is not at all typical and we certainly want to turn things around for you. Please give our helpful Otters a call at 1-855-688-7269, and we will be more than happy to line up a new warranty replacement case!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
bad case
on April 25, 2017
Posted by: Trice8
I bought this just a day ago but I think I'll have to return it. It seems like the phone which is a 6s doesn't fit in the case. It's hard to type and do stuff on the phone because the screen protection comes off the screen itself. Although, the case does have a good look to it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 26, 2017
Hi Trice,

Thanks for your feedback! We’re sorry that this Defender case is hindering your touchscreen interaction. This is understandably disappointing and we absolutely want to rectify this unusual dilemma as soon as possible.

Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great phone protection
on June 18, 2017
Posted by: Robin
Verified Purchase:Yes
I've had a otter box cover for several years and I think they are the greatest, my plain black one got worn and when I went online and found the camouflage covers I ordered one, my only regret is that you don't offer the camouflage pattern for my wife iPhone 6 Plus.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Excellent protection and durability but....
on October 13, 2014
Posted by: Massan
Verified Purchase:Yes
Defender Series case lets me use my iPhone 6 worry-free. I had a defender case with my previous iPhone and it kept my phone in mint condition regardless of numerous dropping incidents. The case is made of high quality materials that are durable to physical impact and harsh weather. It is also esthetically nice. That said, I am disappointed with the rigidity of the parts that cover buttons. For example, the volume control parts are so rigid, I have to press down really hard to get any response. The cover for the charger opening is also rigid that I have to struggle lifting it to plug in the charger.
Pros: High quality, Durable
Cons: poor design
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Iphone 6 Defender case
on October 16, 2014
Posted by: DLJ2
Verified Purchase:Yes
I have been an Otterbox user for several phones, and have been generally happy with the cases. But the iPhone 6 Defender case is just "okay". Overall, I think the case provides great protection and nice to see that it's a little slimmer than previous cases. Also, I think the materials are higher quality on this one. But two issues that could definitely use improvement: the flimsy cover over the iPhone home button keeps bubbling up and makes it difficult to use the fingerprint reader; and the clear screen cover isn't close enough to the phone causing me to have to push harder than I should on my screen. All-in-all, it's just okay.
Pros: Durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
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