My phone certainly appears to be safe from damages
on February 25, 2018
Posted by: Jean
Verified Purchase:Yes
After having help putting the cover on, I now have trouble hearing ring tones.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 26, 2018
Dear Jean,
We hear you loud and clear - which is the exact type of audio signal that we expect from this Defender series! It is extremely strange that your ring tones seem to be hindered, and our Otter examiners would love to put this under the microscope to find an answer. Please feel welcome to call them at 1-855-688-7269, and they'll do everything they can to get your sound quality back to peak levels!