Customer reviews from lg.com
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.4
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
217
4 Stars
44
3 Stars
19
2 Stars
13
1 Star
17
85%of customers recommend this product.
(
240 out of
284)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Posted by: Mark 57
from California
Verified Purchase:Yes
I have reset the control panel three times and still can’t get it to keep food cold or to freeze ice in the freezer.
Pros: Style/Design
Quality
2
Features
3
Value
2
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: onedisappointedguy
from Murrieta, CA
Verified Purchase:Yes
I have been extremely disappointed in the quality of the refrigerator. I will never buy another LG product and strongly recommend that you don't either.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 11, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Nate32
from Charlotte, NC
Verified Purchase:Yes
We love the beverage door, it is very functional, lighting is great and appearance wise the unit is great. The icemakers truly take 48 hours to start generating ice, although the specialized ice maker is a cool addition. The icemaker in the door works great but when dispensing ice, shards of ice end up going every where
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Philllllly
from Las Vegas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Rotten lousy refrigerator. Compressor went bad twice in ten years, had to pay $$$$$. Never buy an LG product again.
Pros: Style/Design
Quality
1
Features
5
Value
1
Response from lg.comBy Jai., LG Social., June 6, 2023
Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Written by a customer while visiting lg.com
Posted by: Otavalo
from Bellingham, WA
Verified Purchase:Yes
*This has been a wonderfull refer! The water filter is really advanced. The water is the best we have ever had.
* It is humongous. So far we have yet to over fill it. Even when it is mostly full, all of the contents are visible.
*The only problem is that it seems to be running all the time.
* It is humongous. So far we have yet to over fill it. Even when it is mostly full, all of the contents are visible.
*The only problem is that it seems to be running all the time.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Gale B
from Youngstown, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not only does this appliance look amazing in my kitchen, it provides dependability and efficient service. I can move my shelves to accommodate any of my events, big and small. It is easy to clean with the removable shelves. A huge asset to my home.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BOOTT
Verified Purchase:Yes
Roomy and high tech, LG stands behind its products!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sharon Love
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love LG products! Have had my refrigerator 9 years now.. did have ice maker replaced but this is a hard working long lasting appliance with no other issues! It is awesome! And I have lag fro t loader washer and dryer set that is now 10 years old and never had any issues! Recommended to neighbors- who are having to replace their other brands!
Written by a customer while visiting lg.com