Customer reviews from lg.com
LG - 27.5 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.4
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
55
4 Stars
13
3 Stars
6
2 Stars
5
1 Star
2
84%of customers recommend this product.
(
61 out of
73)
Customer Reviews for LG - 27.5 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
5
This product is excellent
on February 28, 2013
Posted by: buggsie
from New York
So far I am very satisfied with my LG product, love the amount of space it has and the built quality
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Large capacity, easy to access
on March 26, 2013
Posted by: FrostFree
from San Jose, CA
I have a narrow kitchen and the LMX28988ST is perfect for the space. The double upper doors allow access to the food without completely blocking the kitchen. The double freezer drawers makes it easy to find what I am looking for.
I originally didn't want an ice maker, but now that I have one, I can't imagine going back to living without it.
Pros: easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
LOVE this Fridge!
on April 2, 2014
Posted by: Anonymous
from Louisiana, USA
Fridge has GREAT features, love the large deli drawer. I've never had a fridge that the settings for humidity for fruits/veggies seemed to work well but this one actually does! Love the 2 freezer drawers, we use the smaller one for items we use frequently and the larger one for items we don't use as often. Love the settings on the outside of the fridge which make it easy to ensure temps are as they are supposed to be and tells us when to change the filter. Great purchase!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Love everything about it
on June 7, 2014
Posted by: Lynn57
from Appleton, WI, USA
I have had my refrigerator for almost 18 months. All I can say is LOVE IT, LOVE IT, LOVE IT. I would recommend this to anyone. Love the 2 freezer drawers.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Amazing 2 drawer Freezer
on June 11, 2015
Posted by: NYNY
from NY, NY
Never thought I could fall in love with a fridge, this was my best purchase ever. The 2 drawer fridge is genius design, top for ice cream and frozen veggies, bottom for raw meat, that way you get fresh ice and ice cream that doesn't smell like meat.
Awesome fridge!!!!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Some issues with me lg refrigerator
on December 11, 2020
Posted by: Schaeffer
from Sarver Pennsylvania
[This review was collected as part of a promotion.] I have owed a lg refrigerator since 2010 had some issues with it. I ordered and replaced the indoor ice maker. I was having an issue with my freezer not defrosting. There is a small tube in the rear bottom that has a black flapper. I removed this there was something blocking the tube. Spring in door needed replaced. If I was not a handy person this refrigerator would of cost me alot of money to Repair it. The repairs I have made and now it works fine.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 6, 2021
I am sorry for the problem you had with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: LHammer
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] 7 years ago bought this unit enjoyed it very much
This was the first time anything wrong
Got it fixed the compressor went,hopefully it lasts another seven with no problems
This was the first time anything wrong
Got it fixed the compressor went,hopefully it lasts another seven with no problems
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Soundsgoods
from Sherman oaks, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was very expensive fridge that broke down after only eight years. Unfixable!
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 17, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com