Customer reviews from lg.com
LG - 27.5 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.4
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
55
4 Stars
13
3 Stars
6
2 Stars
5
1 Star
2
84%of customers recommend this product.
(
61 out of
73)
Customer Reviews for LG - 27.5 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
5
4 Door French Door Ref
on October 14, 2011
Posted by: Stagger Lee
from Phoenix, Arizona
We are very pleased with our new refrigerator. We researched all brands and makes before making our selection and it has really paid off. This has all the features we need and want plus some extra bonuses we had not looked for..ie) the alarm when the door is not properly closed, the energy-saver on the ice maker and the extra space for large items. In addition, it is easier than expected to keep clean and new looking.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
A must buy!!!
on October 6, 2011
Posted by: luvLG
from Las Vegas, NV
I love this refrigerator!!! it fits everything since all the shelves move! I love the two drawers for the freezer that way you don't have to dig to find the frozen meat! very classy beautiful designed and looks gorgeous in my kitchen :-)
Pros: Style/Design, Features/Settings, Quality, Performance, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Couldn't Be Happier
on October 4, 2011
Posted by: tapatap
We have owned this beauty for a little over a year and I am still in love. It is big and bright and beautiful to look at but the best parts are inside. The first thing you notice is the large bank of LED lights at the top. When you first open the double French doors, you can almost imagine hearing a choir of angels singing. I am not kidding, it is amazing the amount of light that shows through every inch of this beauty. The freezer and fridge temperatures are displayed on the door and are pre-set at 0° and 37°, I have checked the accuracy and they are spot on. And speaking of the freezer, this model has 2 separate freezer drawers and they have plenty of room inside and are easy to open and close. There is also a light in the freezer drawer which comes in handy when you just want to run out between commercials and grab that pint of ice cream without turning on the kitchen light, very clever! There are 3 crisper drawers, 2 large and one small one. Because this fridge is deep, I can put an enormous amount of produce in these drawers and can keep vegetables with stronger smells, like green peppers, away from fruits by using one drawer for veggies and one for fruits. I have noticed that lettuce and celery (which the smaller center crisper drawer is perfect for) stays really crisp and crunchy, and I have had strawberries that lasted 2 weeks. There is also a full width shallower drawer below the crispers which can be set to store meat, veggies or to use as a deli drawer. Each setting will then have a different temperature which is genius because we have all had veggies that froze if we used a lower drawer to store them. I use it for deli meats and cheeses and I swear that my lunch meats are staying fresh longer because of the perfect temperature for these items. The icemaker is a slim one, hidden behind a panel on the left fridge door. I love this feature because it has shelves on the front of the icemaker panel for soda cans and smaller items where, in former models, just a huge icemaker took up half of the door and wasted a lot of space. A large family who uses a lot of ice may find this a problem but we are not users of lots of ice and it is absolutely the perfect size for us. In fact, in our previous fridge, which was an enormous side-by-side, the icemaker took up half of the freezer side and I would often have to dump the bin because the ice became stale. This fridge uses a compact water filter which is in the upper left corner of the fridge and very easy to access and change, no more crawling on the floor to change the filter. Ice and water through the door; however, the water dispenser takes a bit of learning to use because it comes out at the top of the dispenser, in a different location than the ice, and a few people have mistakenly put their glass under the ice dispenser and pressed the water button and water then runs down the door and onto the floor. But, you can lock out the controls until you have shown everyone where to put the glass or pitcher and after a few errors, which will happen, they will get the hang of it. That feature allows a much taller glass, mug or pitcher to be used to fill with water so it a great feature, just one that has a slight learning curve. All in all, I would definitely recommend this refrigerator. It looks absolutely gorgeous in my kitchen, has excellent features and is energy star rated. It holds so much more than any fridge I have ever had and that was the main reason that we purchased it. Our 25 cu. ft. stainless side-by-side was still like new but we couldn't store anything in the freezer because it had the huge icemaker and tiny shelf bins. And forget about putting any large items in the fridge side, there was just no room for anything of any size or width. I was so happy to replace it with this model, and the young couple to whom we gave our previous fridge was delighted so it was a win-win situation!!"
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5
Love My Frig!
on October 4, 2011
Posted by: ALINA
I ABSOLUTELY LOVE THIS FRIG. I LOVED IT SO MUCH I WENT BACK AND BOUGHT MY STOVE, MICROWAVE, DISH WASHER, WASHER, AND MY DRYER FROM LG! THE SONG WHEN THEY ARE FINISHED CLEANING WAS A GREAT IDEA LG!
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5
Sleek & Well Designed
on October 3, 2011
Posted by: sooner
from Tulsa, OK
After doing in depth comparison shopping, in stores & online, the LG 4 Door Refrigerator was always ranked at the top. Now that it's installed I don't regret my purchase. I love how quiet it is with plenty of room inside. I'm enjoying having the two drawer freezer allowing me to store items I pull out often in one drawer which also saves energy by not opening up the whole freezer. The design inside and out is very sleek & user friendly. All in all...I'm very pleased
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
LOVE IT!
on September 16, 2011
Posted by: Shamrock Irish
from SHAMROCK, TX
AFTER 2 YEARS OF WAITING FOR A NEW REFRIGERATOR I FINALLY GOT THE LG I HAVE BEEN WANTING. I ABSOLUTELY LOVE IT! IT IS SO SPACIOUS AND YOU CAN EASILY FIND ITEMS WITHOUT HAVING TO MOVE THINGS AROUND LIKE I DID WITH MY OLD SIDE BY SIDE. THE LIGHTING IS AWESOME AND I LOVE THE 2 FREEZER COMPARTMENTS. I'M SO GLAD I CHOSE THIS ONE.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great refrigerator that will love
on September 16, 2011
Posted by: Alwen
from Corona, CA
I have a GE profile for 3 years and start to have problem. Leaking water in the ice machine. I decide to buy a new one to replace. I love the LG design with the ice machine on the door. More space and the most important, it keep vegetables fresh for a week. Before it only can store for 3 days and getting yellow.
I recommend this to all my friends.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Great at first, after 9 months... AWFUL!!!
on July 7, 2011
Posted by: princesshm
from Torrance, CA
If I wrote this review during the first 3 months I bought the LMX28988ST I would've rated it 5 stars all around. It seemed amazing at first... lots of space, ice dispenser & water convenient, etc... HOWEVER, after using & owning the fridge for almost 9 months now my opinion has changed completely and I wish I didn't buy this product for these reasons:
1. The "energy saving" seal that is on the left door that helps seal between the 2 doors never stays closed and so every time I close the fridge the stupid plastic thing hits the door and I have to manually close the seal to close the door (you'd understand once you see the fridge)
2. The ice maker always has problems. I use it daily, clean it regularly and it always clogs. I manually get ice now which defeats the purpose. The mechanism in the ice maker isn't very good.
3. SPACE!!! So at first 28 cu ft seemed amazing however, it would be great if the fridge was designed better. Nothing ever fis (like bottles) so everything has to be turned sideways and even though it claims "gallon sized" on the right door, you can fit like 2 milk jugs and nothing else, so there isn't enough space. Literally the only "tall" space is about a 2ft by 1ft area on the middle right shelf. The veggie drawers are really small too.
4. Ice in the freezer. After 8 months of working perfectly, all of a sudden my freezer drawers are lined and the drawer hinges caked with solid ice! Absolutely no explanation for it. I've cleaned & defrosted the freezer multiple times since and it keeps building, so all my food in the freezer is lined with ice. I read the manual, checked the temperature and nothing seems to be wrong, but the actual freezer performance itself.
5. Freezer usability. The concept of drawers is nice and easy, so this is more of a personal complaint in general, but because they are drawers and require some force to close & seal them correctly, it's really hard to make popsicles or ice cubes since the drawer makes everything spill. And although it's nice that the drawers are deep, you have to stack everything which makes it difficult to find what you're looking for.
6. The stupid water dispenser. Let's just say... it's not an inherent thing to use. I've had SO many guests (who are quite tech savvy & smart) spill water everywhere or shoot themselves right in the stomach because of the poor design of the water dispenser.
I can go on and on about the problems I'm having, but in the end I wish I bought a different refrigerator. I like the idea of the 4-door French Door, but I'd look for one that has a better design, better quality & easier to use.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Written by a customer while visiting lg.com