Customer reviews from lg.com
LG - 27.5 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.4
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
55
4 Stars
13
3 Stars
6
2 Stars
5
1 Star
2
84%of customers recommend this product.
(
61 out of
73)
Customer Reviews for LG - 27.5 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
1
Would not recommend it
on October 15, 2012
Posted by: Bob
from Winston-Salem, NC, USA
We have had our LG refrigerator for about 18 months. The icemaker only holds enough ice to fill up 4 glasses and then its empty. We have to buy ice just to have enough. With this price product you would expect to have more than 4 glasses of ice.
Also the top drawer doesn't close properly at times and then ice forms on the gasket under the drawer which in turn keeps it from closing at all. About once a month I have to take out the drawer and chip out the ice around the gasket and then get the hair dryer to melt the rest of it. This is the worst refrigerator we have ever owned and I would not recommend it to anyone!
Also the top drawer doesn't close properly at times and then ice forms on the gasket under the drawer which in turn keeps it from closing at all. About once a month I have to take out the drawer and chip out the ice around the gasket and then get the hair dryer to melt the rest of it. This is the worst refrigerator we have ever owned and I would not recommend it to anyone!
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
Love It
on August 31, 2012
Posted by: MissyinGA
from GA
Love this refrigerator! It is huge. I am loving all the slide-out drawers. There is so much room in there. The doors have ample space for condiments and beverages. The freezer is fantastic. The two drawer idea is so much better than one big freezer drawer. Easy to see everything!
Pros: Style/Design, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
I LOVE THIS REFRIGERATOR!!!
on July 18, 2012
Posted by: 1HappyGrandma
from Shreveport, LA, USA
I replaced another brand wide-by-side refrigerator with this one last April, 2011. With the old fridge, I had to buy ice at least 3 times a week because the ice maker would not make ice, despite having it replaced 4 times. This LG refrigerator is simply FANTASTIC! I absolutely love it! It has plenty of room for my entire Thanksgiving, Christmas, and Easter meals without having to constantly rearrange everything in it. The ice maker and Ice-Plus system are simply great. The only time I have had to buy ice was for special occasions when I knew we would run out of ice because of so many people. I love the bottom freezer drawers - the top freezer drawer is for quick access items and the bottom freezer drawer is for larger items that we don't use as often. I can't say enough great things about this refrigerator. I refer to this refrigerator as "my baby"! Definitely worth every penny! Thanks LG for such a wonderful product!!!
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
This product keeps food fresh longer.
on June 7, 2012
Posted by: jindo1126
from CA
This product keeps food fresh longer, Not only meat, but vegetables. I purchased this last October in 2011. I'm still satisfied with this product. Nowadays It's getting hot during the day. I make smoothie everyday. I love ice from slim ice chest. it's fresh, not smells. The ice from previous refrigerator smelled some kind of unique unpleasant refrigerator odor. I use various kinds of green and colorful vegetable to make vegetable and fruit smoothie. I don't have to go to market every other days to buy fresh vegetable. It keeps vegetable fresh longer. I love this product. .
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Function, Style, and Utility
on May 5, 2012
Posted by: DesertDiva
from Chandler, Arizona
I am very pleased with the function, style, and utility of this model. The two-drawer freezer is an awesome option for separately organizing storage for frequently used items and longer storage items. The freezer ice bin is very large and keeps plenty of ice on hand. The icemaker makes ice quickly and efficiently, so keeping the freezer ice bin full is easy. I have noticed the produce and dairy items stay fresher longer. Deli products also have a longer freshness period. This will be a great food savings over time, so the utility of the features that produce this result cannot be argued. The water and ice dispensers are working just great so far. Interior lighting is stellar and the overall storage capacity is remarkable. I love the "half shelf" feature that allows tall item storage. I purchased a two-bottle wine rack that fits great on the half shelf space and it works great. I am very pleased with this product so far and have not experienced any negative situations to date. The cost is a bit prohibitive so I purchased an extended warranty to ensure my investment would be protected beyond manufacturer warranty. The idea when purchasing a major appliance is to have a long-term utility and this is more important with a high purchase price. Overall, I do recommend this product.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, versatility
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Good Refrigerator
on October 29, 2011
Posted by: ToughShopper
from LaGrangeville, NY
The toughest part about purchasing a new refrigerator was finding one that had the features I liked and fit in the space occupied by my old refrigerator, between my cabinets and the installation. Operating the refrigerator and using it's features was very easy. It seems all the new refrigerators were either too tall or too small. I have a cabinet above my refrigerator and an island in my kitchen, which complicated installation. The doors had to be removed to slide the refrigerator in place.
I wanted a french door with ice and water on the door. I liked this model because the slim ice maker in the door did not take away from interior shelf space. I wanted the third vegetable drawer for celery and carrots. The wide shelves on the door on the right are big enough for milk and condiments I use regularly. I use the top shelf flipped up to hold open wine bottles upright. The two drawers of the freezer make it easy to organize food and be able to reach everything easily.
I initially had problems with insufficient ice and moisture between doors, but after adjusting the freezer temperature as recommended in the users guide and the efficiency setting, the problems were resolved.
The large shelves held watermelon and all the corning ware. The humidity settings for vegetables work fine. My electricity bill is lower, than with my old refrigerator. Hopefully the quality will be good for years of use from this appliance.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, well designed interior space
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best option
on October 27, 2011
Posted by: dabillfl
from Melbourne, FL
We are extremely pleased with this LG fridge!! It was easy to learn to use and it is a fantastic improvement or our 12 year old fridge.
We have numerous LG electronics and we are pleased to see the same high LG quality in this unit
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, price for value
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Top Rated Refrigerator
on October 20, 2011
Posted by: Stitches29
from Fort Worth, Texas
I've been looking at the LG Appliances for a few years. It was time to replace my current side by side ( other brand ). I chose this LG model due to all of the features and high rating. It is just as beautiful on the outside as well as the inside. The features are A+, along being Energy Star. I'm extremely happy with our new LG.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com