Customer reviews from lg.com
LG - 30" Self-Cleaning Freestanding Gas Range - Stainless-Steel
Average customer rating
4.1
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
30
4 Stars
12
3 Stars
4
2 Stars
3
1 Star
5
78%of customers recommend this product.
(
40 out of
51)
Customer Reviews for LG - 30" Self-Cleaning Freestanding Gas Range - Stainless-Steel
Posted by: debgems
from Dingmans Ferry PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Temp isn't maintained at set temp. 18 mos. Old, didn't get the extended warranty because it should work right if it's brand new. Your product warrenty is only good for 12 months. Repair cost is now mine.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy Amber, Customer Service, August 9, 2018
We hate to hear that, but would love to be able to help. Drop us a line on Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-793-8896 so we can get more info and see what we can do. ^AC
Written by a customer while visiting lg.com
Customer Rating
2
Poor
on May 24, 2021
Posted by: Barry21
from Massapequa nNY
I bought lg gas stove the stove top paint is peeling and al the knobs cannot see numbers
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Alvin F
from Paterson. NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m happy to be cooking great again able to make dinners in my oven. I especially like the oven timer and temperature control.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: LG Refrigerator bought
from NJ
Verified Purchase:Yes
We bought this refrigerator about four months ago & are very happy with it except for the size of crafty ice ball it produces. Very uncomfortable to use/handle on any size of glass up to 12 oz.
Pros: ease of use
Quality
4
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, November 14, 2022
Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: LG Stove Owner
from Carrollton, Va
Verified Purchase:Yes
The worst stove I have ever owned. The same part has broken three times. The knobs have melted because there is something wrong with the gasket on the door. LG replaced the gasket, but the knobs have melted again. Just a sorry product.
Pros: ease of use
Quality
1
Features
4
Value
3
Response from lg.comBy Kaiser Cortez, LG US Social Media, July 25, 2023
We apologize for the issues you've faced with your stove. This is not the experience we want for our customers. We understand the frustration and inconvenience this has caused you.
Please send us a private message via Facebook or Twitter with a handle @LGUSSupport, along with your contact details and stove model number. Our team will prioritize your case and work to find a solution promptly.
Your feedback is valuable, and we want to make things right for you. Thank you for bringing this to our attention, and we'll do our best to address the recurring issues and provide a satisfactory resolution. We value your loyalty and hope to regain your trust with improved service and support. —Kai
Please send us a private message via Facebook or Twitter with a handle @LGUSSupport, along with your contact details and stove model number. Our team will prioritize your case and work to find a solution promptly.
Your feedback is valuable, and we want to make things right for you. Thank you for bringing this to our attention, and we'll do our best to address the recurring issues and provide a satisfactory resolution. We value your loyalty and hope to regain your trust with improved service and support. —Kai
Written by a customer while visiting lg.com
Customer Rating
4
It works great, until it doesn’t
on October 4, 2024
Posted by: NeedSomeAnswers
I purchased this 30” inch 5 burner stove for a rental property and it works great. The only thing, which I don’t understand, is that recently, the clock turns off for a few hours, and when that happens so does the gas burner. I need to light the gas burner with a.lighter. Then, when the clock decides to work again, the burner works as well. Does anyone understand why this happens and how to fix it?
Pros: Style/Design
Quality
4
Features
1
Value
4
Written by a customer while visiting lg.com