Customer reviews from lg.com
LG - 42" Class / 1080p / 120Hz / LCD HDTV
Average customer rating
4.7
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
55
4 Stars
11
3 Stars
1
2 Stars
1
1 Star
2
91%of customers recommend this product.
(
64 out of
70)
Customer Reviews for LG - 42" Class / 1080p / 120Hz / LCD HDTV
Customer Rating
5
A great purchase!!
on September 16, 2011
Posted by: websteam
from upstate New York
We absolutely love this tv. We wish we hadn't waited so long to purchase a 42' and we're glad that we chose LG.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Awesome
on September 16, 2011
Posted by: mkj1968
from leesburg,VA
This is the best TV for the value I have owned. excellent features great picture and sound.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
LG LCD TV 42LD550
on September 17, 2011
Posted by: Barca
My first LG LCD TV and I’m totally pleased. The TV has a good picture and sound. We find it easy navigating through the input menus with the remote when we want to switch from AV to USB or HDMI ports. The one thing I would have enjoyed more, an extra AV connection, it only has 2.
Pros: Performance, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
unbelievable service
on September 17, 2011
Posted by: thenry
from Evans, GA
I had a dark band going across the middle of the screen so I sent an email via the website support channel. Figured it's a corporate website, large company, perhaps I'll get a response within a few weeks.
I sent the email in the morning, got a phone call in the early afternoon from LG's regional support I assume, then got a phone call from a local LG repair guy later that day. All in the same day. Part was ordered, replaced, and fixed to perfect working order in less than a week.
TV is excellent. Simply does what it's supposed to do. Looks great and works great.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5
Best Overall
on September 27, 2011
Posted by: carlster
Best picture quality, sound, easy to use. and love the wifi capabilities!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great but wish NetCast would update to add Pandora
on October 4, 2011
Posted by: bellizima
from Phoenix, AZ
This is a great TV! My sister tells me all the time how real the movement looks (thanks to the TruMotion 120Hz).
A few things, though.
(1) Ever since I turned it on the first time, there is this area on the rightmost part of the screen that looks discolored when the screen is black and the LG screensaver is on. I never called about it because when I'm actually watching something on the TV, the actual colors and pixels don't look discolored. The discoloration of the black happens only when the screensaver is on and the screen is black. If this indeed gets worse, I will call LG.
(2) The screen seems to dim and light up randomly and I have checked my settings twice and thrice, but still I don't know why this happens. I even looked it up online to see if anyone had the same problem. I didn't see anything, and I haven't told LG about it. It doesn't bother me that much, but if it gets worse I will call LG.
(3) Netcast has been upgraded to add Pandora. However, the TV I have does not allow for that Netcast update, so I can't have Pandora. I think this is really stupid and I should at least be able to get the automatic update. The options I have are Netflix, CinemaNow, MLB.TV, Picasa Web Albums, vudu HD movies, Yahoo, YouTube videos, and a placeholder that says "Coming Soon." Since it says "Coming Soon," it makes me expect updates. They should not have it say that if they KNOW they aren't going to update NetCast on MY TV with NEW apps.
So basically, I give it a 4 for quality because of the discoloration & dimming issue, and I give it a 4 on features because they can't even upgrade NetCast to have Pandora. Overall, this is a 4 for me. If I were able to have the Pandora upgrade, I'd rate the overall rating a 5.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Overall Quality
on October 4, 2011
Posted by: Joe
from Simpsonville, S. C.
Purchased because of reputation and have been extremely satisfied with the the overall quality, ease of use and features received for the cost.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on October 5, 2011
Posted by: scottk
from Barrington, IL
We purchased this TV back in January '11 and although I was disappointed that it could not be updated with the current Smart TV firmware it really is a great TV. Love the picture quality and online features.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com