I love this ref so much! It is worth every penny we paid for it. The counter-height drawer is really great and my kids love it because they can now easily access their snacks and juices without having to climb or use a stool. The design and features are just really the best among all the refrigerators I have ever had. It's really a great buy!
Our refrigerator was bought at Sears and delivered and installed by their people. Our unit came with misaligned doors, but more importantly it is loud and makes some rattling sounds when the compressor is on. It also takes a while to get cold. If you decide to buy this model, be sure to press the Energy Saver and the Power Saver button when you get it, otherwise the compressor won't turn on. Make sure that the display doesn't show "OF OF". This mode is for retailers who want to display the refrigerator and not run it in cooling mode (i.e., compressor on). I have no idea why Samsung would create a feature that no home owner would need. I think it is dangerous since you run the risk of spoiling all of your food if you accidently turn this mode on which is easy to do. I should have stuck to my original plan of buying a Whirlpool which lasted me 15 years.
Pros: some bad design features, noisy, slow cooling
We bought this fridge three weeks ago. we weren't looking for the "4 door" model, but it was what was in stock in our area. The middle drawer is actually pretty cool, and everything in the fridge is well designed and works properly. The fridge noise is a bit odd, some times it sounds like an old-style telephone whirring to life, but it never gets loud. It might just a matter of getting used to it, but it has quite a hum to it. It doesn't help that it is a very snug fit in our kitchen, and that a hallway runs right behind the wall that it backs up to. It really isn't loud - don't let this discourage you, it's probably just a very different sound from our previous Jenn-Air - which wasn't the quietest thing on the planet.
I wish the bracket system in the middle drawer was less zippy - if you could twist the knob on top to fix/tighten it in the place where you've chosen to separate the compartments, that would be great, as it is pretty prone to moving about on its own in reaction to the drawer opening and closing. The only other thing I wish it had were some rubber mats in the door bins, but I think I can figure out a way to cut a pattern into some drawer or shelf liner.
Overall, love it, but it was not cheap for its size category.
Pros: Bright display, Realistic color, well organized, well lit
Great fridge. The only complaint I have is that when the freezer drawer opens, you have to pull the internal drawer forwards. Since I keep my most used freezer stuff in that drawer, it would be better to have to push it back to see the stuff on the bottom. Just a small complaint, but the fridge still rocks.
This Samsung fridge is absolutely stunning. There is no other like it in terms of features, looks, energy efficiency and dependability. Clearly Samsung is ahead other manufacturers in terms of innovation. My daughter loves the drawer tray because she can get to her stored snacks all by herself. Excellent product. Zoosh
Being empty nesters you would think we would purchase a smaller refrigerator. We love the drawer where we keep only beverages. It's our wine cooler, beer and soda drawer. The upper doors are so deep that I can fit 4 half gallons of milk plus 1/2 and 1/2 on one door shelf. My old refrigerator had the freezer on the bottom but not a pull out drawer. What a difference. The only drawback I see is that I would like a larger capacity ice tray. I waited a while to purchase this and am glad I did.
We have been using this refrigerator for about 6 months. It does everything we purchased it for. The added door is great. We have had some problems on the samsung website getting the part # for the water filter. Skip the main website and go to www.samsungpart.com. The main website is worthless.