Customer reviews from Samsung US
Samsung - Closeout 28.0 Cu. Ft. French Door Refrigerator - Stainless-Steel
Average customer rating
4.6 out of 5
4.6
(444 Reviews)
Open Ratings Snapshot
Rating breakdown 444 reviews
5 Stars
340
4 Stars
72
3 Stars
12
2 Stars
8
1 Star
12
93%of customers recommend this product. 
(
391 out of 422
)
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Customer Reviews for Samsung - Closeout 28.0 Cu. Ft. French Door Refrigerator - Stainless-Steel
Customer Rating
5 out of 5
5
Best refrigerator I've ever owned!
on August 13, 2013
Posted by: val83
I bought this refrigerator to replace another similar type refrigerator from another company that only lasted 5 years. Samsung was recommended by the salesperson as reliable and had all the features I wanted and then some. Could not be happier with my purchase. I love the sliding and lifting shelves to allow for tall items and the flex drawer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good choice
on March 29, 2011
Posted by: york1
We have been using this refrigerator for about 6 months. It does everything we purchased it for. The added door is great. We have had some problems on the samsung website getting the part # for the water filter. Skip the main website and go to www.samsungpart.com. The main website is worthless.
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this is a great product
on June 26, 2011
Posted by: Slowes
Expertise:Expert
We've had this product in our home for 6 months--we have been extremely happy with this product and highly recommend it to our friends and neighbors...although, if there is an issue, it is the envy it causes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on August 20, 2011
Posted by: cyclingroo
from Overland Park, Kansas
Expertise:Intermediate
This is the best refrigerator I've ever owned. The unit is a fully-functional and energy efficient unit. The units interior is well designed and the interior lighting is exceptional. I appreciate the "easy access" water filter. All in all, I highly recommend this unit. [Note: I cannot recommend this unit at the MSRP point. However, I have never seen the device sold for MSRP.]
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
28 cu. ft. French Door
on March 6, 2012
Posted by: Nanacooks
from Carrollton, Ga.
Expertise:Intermediate
We love our new refrigerator. Love being able to see what we need. We were somewhat surprised that there isn't a butter tray or an egg tray but other than that we are totally satisfied with our purchase.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the money so far
on August 10, 2013
Posted by: Dpscc
from California
Our old, very simple fridge died suddenly, and we decided to spend some money and buy our first "grown up" fridge. We considered for a second the newer model of this fridge (the only difference we saw is that the newer model has a soda machine, that's it), but the price difference and few extra features did not make it worth.
First, the fridge is huge inside. We've been buying a lot of food and the fridge still looks empty, both in the fridge and freezer sections. Plenty of extra little nooks everywhere that fit bottles and other things. So, while the ice and water does occupy space in the fridge, you can still somewhat take advantage of that space. But having water and ice on the door at all times does make life a lot easier compared to not having them! (Be aware, though, that you do need to replace the filter every now and then, and it's not that cheap. The fridge does tell you when to do so, though.)
Design-wise, the fridge is just beautiful. The stainless steel French doors make life a lot easier, and look great. The LCD at the door is big and easy to read and use, controlling several setting on the fridge, including how cold it is. The inside lights or the lights on the water/ice dispenser are awesome, and even makes food look nicer!
We also love the middle tray with its own temperature control. Perfect for a couple bottles of wine, snacks with easy access, and so on.
The only two downsides to this fridge that I've noted in the last month we've had it:
If you want to use ice trays to make ice, there's really no place to properly store them (not that you need it that much, since the fridge does have an ice maker, but still).
And the stainless steel door does get smudges very easily, although I've read tips from others here on how to clean or maintain the door more easily, so that's also not a big problem.
Overall, very very happy with this purchase. It was a big investment but, in the one month we've had it, it's been absolutely what we expected, and more.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The WOW Factor!
on November 12, 2010
Posted by: happymom
from Atlanta, GA
Expertise:Intermediate
This refrigeratro has it all! The in door water and ice is fantastic. My kids love that the light turns its self on when you put a cup in. They also love the drawer for their drinks and snacks. Everything is easier to reach and store than my old side-by-side. I just love the freezer drawer. Everything has a place and is easy to get to.
Pros: Bright display, snack drawer
Cons: cost, not finger print resistant
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best fridge I've ever had...
on April 15, 2011
Posted by: jackercracker
from Los Angeles, CA
Expertise:Intermediate
Great fridge. The only complaint I have is that when the freezer drawer opens, you have to pull the internal drawer forwards. Since I keep my most used freezer stuff in that drawer, it would be better to have to push it back to see the stuff on the bottom. Just a small complaint, but the fridge still rocks.
Pros: bright lighting, energy efficient
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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