Customer reviews from Samsung US
Samsung - Closeout 28.0 Cu. Ft. French Door Refrigerator - Stainless-Steel
Average customer rating
4.6
(444 Reviews)
Rating breakdown 444 reviews
5 Stars
340
4 Stars
72
3 Stars
12
2 Stars
8
1 Star
12
93%of customers recommend this product.
(
391 out of
422)
Customer Reviews for Samsung - Closeout 28.0 Cu. Ft. French Door Refrigerator - Stainless-Steel
Customer Rating
5
28 cu. ft. French Door Refrigerator
on March 24, 2013
Posted by: Yodaexploda24
Customizable counter-height drawer
Adjustable temperature settings
Large 28 cu. ft. capacity
Twin Cooling Plus System
Adjustable temperature settings
Large 28 cu. ft. capacity
Twin Cooling Plus System
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More impressive than we thought.
on March 12, 2013
Posted by: Rocky51
from NY
Expertise:Expert
This unit is awsome. Lighting is really great. Self closing drawers are great. Ice maaker noisy when dropping ice but non issue for us. Elegant design and finish. Water does not drip after filling glass.. Did initially but after running several gallons of water through sytem cleared all the air out of system.. don't forget there is probaly 50 ft of coiled hose in the frig to cool the water and this is fool of air during initial installation.
Temperature holding great and seems to be the quietest running refrigerator we ever had.. My hearing is still good :)..
Took advice from another review about using baby oil on SS surface... Best advice we heard for SS surfaces. Just coat the surface and wipe. all marks wipe off with dry cloth.. need to recoat about 1 month.
Temperature holding great and seems to be the quietest running refrigerator we ever had.. My hearing is still good :)..
Took advice from another review about using baby oil on SS surface... Best advice we heard for SS surfaces. Just coat the surface and wipe. all marks wipe off with dry cloth.. need to recoat about 1 month.
So far very please.. will add another post after a few months..
Pros: Bright display, great deal for the cost..
Cons: nothing
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
useless after 2 years
on February 7, 2013
Posted by: joed77
from NJ
Expertise:Intermediate
Ice maker did not work one first day.
Needed to be replaced.
Needed to be replaced.
Sensor in freezer hangs down into freezer. Ours snapped off and wire for sensor is inside unit. Repairman cannot replace. Front digital panel now just flashes all day. Not sure why Samsung would place a freezer sensor that hangs down in freezer and can be broken off?
Will never purchase anything from Samsung again.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty disappointed in this fridge
on January 29, 2013
Posted by: TerryH3004
from Austin, TX
Expertise:Intermediate
First thing, I thought I would love the Flex Drawer, but now I realize I don't care for it at all. It fits cans or juice boxes ok, but that is about it. Anything else has to be laid on its side, even the half size plastic soda bottles. Then when you close the drawer, everthing slides to the front, open it and everything slides to the back. The 4 way divider is useless, since it does not lock into place and is open in the centers.
That said, I think because of the space the drawer uses, makes for less room for tall items (milk, juice, wine bottles, water bottles, ketchup, sauces, etc, etc, etc...) up top. We never had to put so many items on thier sides before until now! There is limited space in the doors for some tall items, and if you flip the shelf up on the left, (which you then lose a shelf), but that's still not near enough.
The fridge makes some quircky noises and the ice maker is very noisy (and takes forever to make ice)! The first time the ice dropped (in the middle of the night), I jumped out of bed not knowing what the heck the load crashing noise was!
I do like the LED lights and the Power Freeze and Power Cool options, but that is about it.
Pros: Inexpensive, looks pretty
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very very happy with this frig
on January 26, 2013
Posted by: MikeTM
from Orange County, California, USA
Absolutely recommend this frig. Really happy with the 3 drawers / bottom freezer; had a side-by-side before. Great interior lighting and flexibility in shelf arrangement. Center Flex-Zone drawer and adjustable organizer bars are 'way more effective than you first expect - frees up a huge amount of room in the upper level.
The icemaker output is ample enough to create a stockpile if you need party-size supplies - plenty of room in the freezer since there's no extra icemaker taking up space. And OK, the ice drops with a noise into an empty reservoir, but is hardly noticeable after the first batch when the ice drops onto other ice. The nice thing about this design is that the deeper, narrower ice container dispenses the ice from the bottom and the ice supply stays fresh. The ice in my old frig had to be purged from time to time because some ice would get 'stale' when the mechanism would fail to pull the 'older' ice from the sides of a more shallow container.
The icemaker output is ample enough to create a stockpile if you need party-size supplies - plenty of room in the freezer since there's no extra icemaker taking up space. And OK, the ice drops with a noise into an empty reservoir, but is hardly noticeable after the first batch when the ice drops onto other ice. The nice thing about this design is that the deeper, narrower ice container dispenses the ice from the bottom and the ice supply stays fresh. The ice in my old frig had to be purged from time to time because some ice would get 'stale' when the mechanism would fail to pull the 'older' ice from the sides of a more shallow container.
Pros: shelving layout and flexibility, stainless finish easy to clean and stays clean, freezer storage drawer and door shelf, quiet operation
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only one fault in design
on January 26, 2013
Posted by: RPowow
Expertise:Intermediate
Only design flaw found is to be in the metal sliding divider in the separate middle refrigerator drawer. Metal divider does not have a way to stay locked after positioned, therefore food can and does move when drawer is opened and closed. This makes the divider in essence pointless to have. Would be perfect if it would lock in place, keeping food separated and in place. I did remedy this with zip ties to secure in place for long term, but defeats the purpose of being able to adjust as needs change.
All other features have been superb. You do lose space in the left door for the ice maker system, but this is well worth the convenience of having the ice/water in the door.
Lighting is excellent and the alarm when door is left ajar is a nice touch. Plenty of shelving and options to adjust shelving to accommodate a variety of items.
All other features have been superb. You do lose space in the left door for the ice maker system, but this is well worth the convenience of having the ice/water in the door.
Lighting is excellent and the alarm when door is left ajar is a nice touch. Plenty of shelving and options to adjust shelving to accommodate a variety of items.
Pros: Bright display, door alarms, water/ice in door, spacious interior
Cons: dividers do not lock in drawer, stainless finish not smugproof, less door space on left door
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love This Refrigerator
on January 16, 2013
Posted by: MyrnieB
from Northern California
Expertise:Expert
Well, the holidays are over and this refrigerator passed the test. I had more than enough room to store everything I needed AND the leftovers.
We have had the refrigerator since the Tuesday after Memorial Day - our previous refigertor had the grace to conk out on that Sunday night so that we had the chance to hit the internet, find the reviews and shop for the killer Memorial Day deals. We had our new Samsung French Door/Snack Drawer delivered on Tuesday.
We have found it to be quiet and efficient. Sure, the ice goes "clunk" when it drops, but no big deal. It would do the same thing if you dumped the ice in a bowl. Complaints were made about the water dispenser having a final "drip" after filling a glass; so just hold the glass there half a second longer. (Problem solved.) I like the fact that the water dispenser angle allows you to fill a glass that is larger than the opening in the door. Either French door can be opened and closed in any order; the design does not require one to be opened or closed first. I found the shelf configuration and door compartments to be flexible and handy. Plenty of space. The grandchild love the snack drawer. (So do I.) I was a little concerned about having the freezer on the bottom as a big drawer - but to my surprise, it has not been hard to keep it organized. Big things from the wholesale warehouse store fit nicely with space left over. I highly recommend this refrigerator.
Pros: roomy, beautiful, well designed
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is very nice!
on January 14, 2013
Posted by: Countrygirl2
from El Reno, OK
Expertise:Beginner
Our only dislikes about this refrigerator is the ice maker is not large enough. We had family over for Christmas and it is a good thing we bought bag ice because the ice maker does not hold very much ice at all. Other than that we are very pleased with the refrigerator. I would recommend it.
Pros: Bright display, Realistic color
Cons: ice maker not large enough
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US