Customer reviews from holmesproducts.com
Holmes - Air Purifier - HEPA
Average customer rating
4.4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
40
4 Stars
9
3 Stars
3
2 Stars
2
1 Star
4
86%of customers recommend this product.
(
48 out of
56)
Customer Reviews for Holmes - Air Purifier - HEPA
Posted by: Dina
from Laguna Hills, CA, United States
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
This the second unit we bought. It has made a big difference in controlling dust etc. in our bedroom. We run it almost all day.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Posted by: Anon123
from NYC
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
The purifier works great and is a good value. The medium size is still fairly substantial--you'll want to find a spot for it. But I'm writing the review to express my thanks to the customer service folks at Holmes. They really were responsive with some issues I had with shipping and everything worked out great.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Posted by: DrZOSU
Gender:Male
Verified Purchase:Yes
We put this in our basement and I have noticed a difference in the air quality
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
5
EXCELLENT SUPERB CUSTOMER SERVICE
on January 30, 2016
Posted by: ProfessionalJoseph
from Chicago, IL, United States
Gender:Male
Length of ownership:1 year or longer
I had Holmes Medium Allergen Remover for a long time now - It stopped working all of a sudden. The light indicator would still be on but you would know it is not doing anything. This morning I called Holmes Customer Service and spoke to (what I thought her name is Kaye? Taye? - something like that - She was nice, friendly, accommodating and helpful. Took 5 minutes to talk to her as she get my personal information - I was assured that a new product is on its way as a replacement, email received and product will be received between 8 to 10 days - What a great way to start my weekend - (It is not a dreadful situation where you will be passed on to different different or speak with a computerized sets of questions. ) Thank you Holmes and thank you Kaye, Kate or Tate?... (sorry didn't ask her to spell her name)
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
5
EXCELLENT! ! And lasts forever it seems
on January 28, 2016
Posted by: LAMM
from NY
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] This is my 2nd purchase of the exact same unit.
The 1st ran almost 24 hours a day for 10 years. Then 1 foot flood water For 12 hours got to it. After drying it, it still worked !
My reason for discontinuing to use ot stemmed from my mold allergy.
This unit is a.work horse !
It is on 20 - 24 hours a day. Nice white noise too !
The 1st ran almost 24 hours a day for 10 years. Then 1 foot flood water For 12 hours got to it. After drying it, it still worked !
My reason for discontinuing to use ot stemmed from my mold allergy.
This unit is a.work horse !
It is on 20 - 24 hours a day. Nice white noise too !
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
5
wonderful
on December 9, 2015
Posted by: satified
from Atlanta, Ga.
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] My son gave this to me and I have been using it for over ten years and it is still working fantastically. The filters are easy to get to and change. They are quiet as well and i keep them in all rooms. My only problem is remembering to look for the light indicating I need to change the filters.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Good unit
on December 5, 2015
Posted by: UmmAli
from Texas, United States
Gender:Female
Length of ownership:1 year or longer
I bought this unit in May of 2013 and have used it very heavily for the past two years. We all have allergies so it is used on an almost daily basis. It does seem to help. Judging by the gunk on the filters when we had to replace them, it removes a lot of the air borne stuff. I came to this site looking for the manual, which I misplaced. However, I don't see it offered here.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Didn't last but 3 months
on November 11, 2015
Posted by: Careful Consumer
from Detroit, MI, United States
Gender:Male
Length of ownership:3 months
Received this as a gift and before the filters needed replacement the unit died and wouldn't turn on.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Michael, Consumer Care, November 18, 2015
We want to ensure that you are enjoying the full benefits of the fan and we are happy to help you with it. For assistance, please call us at 1-800-546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting holmesproducts.com