Customer reviews from swiffer.com
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average customer rating
3.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
143
4 Stars
73
3 Stars
44
2 Stars
33
1 Star
91
63%of customers recommend this product.
(
229 out of
361)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
5
Oh No:(
on July 22, 2020
Posted by: simmi
from california
I bought this product, and really really like it . Now I am out off refills and now it has been discontinued.
I wasted my money. what can I do with that one if no refills available ????
I wasted my money. what can I do with that one if no refills available ????
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
Disappointed at discontinuation
on July 30, 2020
Posted by: TFalk24
from Buffalo, New York
Your FAQs specifically states not to use other cloths, so it's OK now? “Swiffer Steam Pads have been specifically designed to fit the SteamBoost. Do not use any other refill pads with this product.”
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, August 21, 2020
Thank you for reaching out to share your feedback with us, please know that decisions to discontinue products or introduce new ones are thought out very carefully. We understand loyal users like you may not be happy when one of your favorite products is gone, and we’re sorry about that. You can use the Swiffer Wet cloths on the Swiffer Bissell Steamboost, but you might want to squeeze out some of the excess solution before use, as the Steamboost device will add liquid to it. The Steamboost mop head is also slightly larger than the Swiffer Sweeper, so you may need to stretch the cloth a bit to get it into the grippers. If you have any further questions, please give us a call at (800) 214-8734!
Written by a customer while visiting swiffer.com
Customer Rating
2
Alternatives for WET cleaning
on August 2, 2020
Posted by: Ugore
from Boynton Beach FL
I noticed that the pads have been discontinued and that is horrible. Waste of money as there is no use for the product. I have seen your suggestions of using the swiffer cloths but they are all for DRY conditions. I need to use this as a mop. What alternatives can I use as mop.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, September 4, 2020
We apologize for any confusion, we recommend the base Swiffer Wet cloths on the Swiffer Bissell Steamboost rather than our Dry sweeping cloths. You may want to squeeze out some of the excess solution before use, as the Steamboost device will add liquid to it. It may also help to know the Steamboost mop head is slightly larger than Swiffer Sweeper, so you may need to stretch the cloths a bit to get them into the grippers. If you have any other questions, please give us a call at (800) 214-8734 and wed be happy to help further!
Written by a customer while visiting swiffer.com
Customer Rating
1
Very disappointed in pad refill being discontinued
on August 8, 2020
Posted by: SueB
from East Amherst, New York
I have 2 swiffer steamboost mops and now I cannot find refill pads for either of them. That is terrible! You should continue to manufacture pad refills since the mops were sold very recently. I will never recommend your products because of this.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, September 9, 2020
We’re glad you reached out, Sue! While we did continue making the Steamboost pads after the device was discontinued in early 2019, we now recommend you use the base Swiffer Wet cloths on the Swiffer Bissell Steamboost. It may help to squeeze out some of the excess solution before use, as the Steamboost device will add liquid to it. The Steamboost mop head is slightly larger than Swiffer Sweeper, so you may need to stretch the cloths a bit to get them into the grippers as well. If you have any questions, please give us a call at (800) 214-8734!
Written by a customer while visiting swiffer.com
Customer Rating
1
Last time I buy a bissell product RIPOFF
on August 8, 2020
Posted by: Amanzi1
from Atlanta
I now have an ornament instead of a functional steam mop. Brand new. Ran out of pads. Immediately found out that they we’re discontinued. How about a refund.? What a ripoff
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, September 9, 2020
We have good news! While we did discontinue the Steamboost specific pads, you can use the base Swiffer Wet cloths on the Swiffer Bissell Steamboost. It may help to squeeze out some of the excess solution before use, as the Steamboost device will add liquid to it. The Steamboost mop head is slightly larger than Swiffer Sweeper, so you may need to stretch the cloths a bit to get them into the grippers as well. If you have any questions about the pads, please give us a call at (800) 214-8734! If you’d like more information on your device itself, we encourage you to reach out to our friends, the manufacturers, at 1-800-611-2583 or via their website: https://support.bissell.com/app/contact
Written by a customer while visiting swiffer.com
Customer Rating
1
Disappointment and Angry
on August 13, 2020
Posted by: Ducky52
from PA, Carlisle
I have Swiffer Bissell Steam Mop, which I have used for 6 years on my ceramic tile floors. I was shocked to find out that Swiffer has discontinued making the Steamboost cleaning pads! It states not to use another cleaning pad! Now, I have a product I can no longer use, what a waste of my money. P&G should start to make the item, again!
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, September 15, 2020
We’re sorry to hear this was a bad shock for you, we understand loyal users may not be happy with the choice to discontinue a product. Please know your feedback is important to us, and we’ll make sure your comments are heard by our team. In the meantime, we want you to know you can use the base Swiffer Wet cloths on the Swiffer Bissell Steamboost. It may help to squeeze out some of the excess solution before use, as the Steamboost device will add liquid to it. Also, the Steamboost mop head is slightly larger than Swiffer Sweeper, so you may need to stretch the cloths a bit to get them into the grippers. Please give us a call at (800) 214-8734 if you have any questions, or if you would like to share more with us.
Written by a customer while visiting swiffer.com
Customer Rating
3
WHY IS THIS DISCONTINUED?!
on August 14, 2020
Posted by: 907wife
from Anchorage, AK
After a few years my swiffer steamboost mop finally broke down...I'm not disappointed that was my most used and loved house cleaning tool for flooring. Just replaced it with a brand new one and I am floored to learn that the pads have been discontinued with no replacement in sight?! This is really discouraging...this cleans worlds better than any other swiffer product on your line.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, September 17, 2020
We don’t want you to be discouraged from getting a great clean with your Steamboost! We recommend our Swiffer Wet cloths, though you may want to squeeze out some of the excess solution before using them, as the Steamboost device will add more liquid to it. The Steamboost mop head is also slightly larger than Swiffer Sweeper, so you may need to stretch the cloths a bit to get them into the grippers. If you have any questions, please feel free to give us a call at (800) 214-8734!
Written by a customer while visiting swiffer.com
Customer Rating
2
Dissapointed
on August 20, 2020
Posted by: Floored2703
from Augusta, Georgia
I have not been able to find the Steamboost refills in any store so decided to try buying online.
Now I find out they are discontinued. What's with this? Now we all have your product which we cannot use. What does the company say to excuse this action?
Now I find out they are discontinued. What's with this? Now we all have your product which we cannot use. What does the company say to excuse this action?
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, September 17, 2020
We’re sorry to hear you’re disappointed about the Steamboost pads, Floored2703, please know we take the decision to change or discontinue products very seriously. The good news is you can use the Swiffer Wet Cloths on the Swiffer Bissell Steamboost! You might want to squeeze out some of the excess solutions before using them, as the Steamboost will add more to it. The Steamboost mop head is also slightly larger than the Swiffer Sweeper, so you may need to stretch the cloths a bit to get them into the grippers. If you have any questions about the Steamboost pads or any other Swiffer product, please give us a call at (800) 214-8734. If you have questions about the Steamboost device and why it was discontinued, please reach out to the manufacturers at 1-866-860-2392.
Written by a customer while visiting swiffer.com