Customer reviews from swiffer.com
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average customer rating
3.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
143
4 Stars
73
3 Stars
44
2 Stars
33
1 Star
91
63%of customers recommend this product.
(
229 out of
361)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
5
Swiffer SteamBoost Steam Pad Refills
on October 12, 2019
Posted by: DennisD
from Oklahoma
We would like to see the return of the no scent refill pads. Don't care for the Lavender scent .........................
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
2
Great product, poor constuction. Trigger broke
on October 15, 2019
Posted by: Parker99
from Orlando
I like the concept of the steamboost and it worked great for a short period of time. Then the trigger broke on it and no way to fix. Bought another and the same thing happened to it. Not going for a third attempt.
No, I would not recommend this to a friend.
Response from swiffer.comBy Swiffer, November 24, 2019
The best possible quality should always be expected from Swiffer, Parker. When you have a little time to talk, please reach out to our manufacturer at 1-800-611-2583 to have your confidence in the Steamboost restored.
Written by a customer while visiting swiffer.com
Customer Rating
2
This works great, until it breaks, and it will
on October 25, 2019
Posted by: MadCustomer
from Gainesville FL
I've got two of these dead in my closet. The trigger just stops in the middle of a job. The exact same thing has happened twice. What I really want is a high quality steam mop that I can use with the swiffer pads. Any advice on which one to buy? This is so disappointing. Grrr.
No, I would not recommend this to a friend.
Response from swiffer.comBy Swiffer, November 24, 2019
The Steamboost is designed to get your floors clean quick and easy. You should always get the best quality, so we hope you'll reach out to our manufacturer to get your confidence in them restored. Please get in touch at 1-800-611-2583.
Written by a customer while visiting swiffer.com
Customer Rating
2
Love/Hate
on February 27, 2020
Posted by: TickledPink
from Fort Worth, TX
Apparently the trigger breaking is a huge problem on these! I absolutely loved using this but the trigger broke and I hate it. I got on here to try and get another one but after reading the reviews I have decided against it. Hopefully there’s another product that will do the same thing but better quality.
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
1
Should be recalled
on April 5, 2020
Posted by: DisappointedCleanFreak
from Edmonton, AB
Purchased one Steamboost and was happy with how clean it was leaving the floors, until the trigger all of a sudden broke and would not work again. Bought a second Steamboost, thinking maybe it was my fault the first time around, but the trigger broke AGAIN. There is obviously an issue with this and it should be taken off the shelves until it is solved. Huge waste of money.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, April 7, 2020
We never want you to feel like you've wasted money, and we can understand how frustrating it is when things aren't working. We hope you’ll reach out to our friends, the manufacturers, at 1-800-237-7691 for help with this.
Written by a customer while visiting swiffer.com
Customer Rating
2
Trigger broke
on May 8, 2020
Posted by: Dharav
from Edison, NJ
I didn't know that other people have the same issues but, just day my steam mop trigger broker/ snapped and small plastic part came out. Really a faulty product.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, June 11, 2020
We're very sorry you had that experience. To contact someone who can help you with your Bissell steam mop, please email them here: https://support.bissell.com/app/contact Or you can call them at 1-800-611-2583.
Written by a customer while visiting swiffer.com
Customer Rating
1
The trigger broke.
on May 19, 2020
Posted by: Harryhengrove
from Wolfville NS
Clearly a faulty design. And it looks as if it's discontinued in Canada. All I want is the top part of the pole with the trigger in place. HUge disappointment.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, June 11, 2020
We're sorry you had that experience. You can contact our friends at BISSELL for help with this. Email them directly from this link: https://support.bissell.com/app/contact or call them at (800) 611-2583.
Written by a customer while visiting swiffer.com
Customer Rating
1
You Suckered Me Again!
on June 21, 2020
Posted by: Mike67
from Saint John NB Canada
So this is the second Swiffer product I bought that you discontinued. The first was the carpet sweeper. Now I've spent money on the Swiffer Steamboost and can't get pads for it. I expect better from a brand I used to trust.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, July 27, 2020
We want you to always be able to trust in Swiffer. We understand your frustration and assure you that your feedback is being shared with our team. For the Steamboost, you are able to use the Swiffer Sweeper cloths. Wed' like to chat and get you Swiffering. When you have some free time, please reach out to us at (800) 214-8734.
Written by a customer while visiting swiffer.com