Customer reviews from swiffer.com
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average customer rating
3.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
143
4 Stars
73
3 Stars
44
2 Stars
33
1 Star
91
63%of customers recommend this product.
(
229 out of
361)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
2
Lever breaks too easily, floors end up sticky
on December 10, 2017
Posted by: Archie17
from NY, NY
After the third one ending the same way, with the broken spring lever that makes the mop obsolete since no steam comes out, leaving the floors quite sticky
No, I would not recommend this to a friend.
By Response from Swiffer, December 13, 2017
We’re so sorry to hear this happened and we’d like to find a way to help you, Archie. Please give us a call at (800) 611-2583.
Written by a customer while visiting swiffer.com
Customer Rating
5
Makes mopping a breeze
on December 19, 2017
Posted by: riggse
from Provo, UT
I've been using my Steamboost for a few months now and have had no issues. It's sturdy (including the lever!), heats up quickly, and cleans really well.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Not Recommended
on February 5, 2018
Posted by: OG89
from Upstate NY
Refill cloths lasted maybe 25 square feet until it started to fray. Cloths left a heavy, sticky residue on my floor. Had to use a traditional mop to get the residue off. This is no better than the spray mop. Overpriced for cheap quality. I wish there was a guarantee on the refills I bought to go with the mop.
No, I would not recommend this to a friend.
By Response from Swiffer, February 7, 2018
While this isn’t what we’d expect from our Steamboost pads, if your floor is brand new, it may have a special coating to protect during shipping, and this can cause streaking. This can also happen if other cleaning products have been used recently as some do leave a shine effect on it. If this is the case, using the products a few more times should solve the problem. Please give us a call at 742-9220 if there’s anything else we can do to help!
Written by a customer while visiting swiffer.com
Customer Rating
1
Lever Broke, Minimal Steam.
on February 5, 2018
Posted by: OG89
from Upstate, NY
Disappointed in the quality that you would expect from Bissell and Swiffer. After one use, the lever broke, deeming the device obsolete. The quality of the clean was no better than the spray and mop. Steam was minimal and cloths lasted maybe 25 square feet until they started to fray. Terrible design and extremely overpriced for the lack of quality. Sent in the form for a refund.
No, I would not recommend this to a friend.
By Response from Swiffer, February 7, 2018
We’re so sorry to hear this happened, please don’t hesitate to contact us at (800) 611-2583 if there’s anything else we can do to help!
Written by a customer while visiting swiffer.com
Customer Rating
2
Handle trigger broke
on February 9, 2018
Posted by: Montillo
from Baltimore, MD
I purchased the steamboost and used it on my floors. I went and purchased a box of clothes and then the trigger broke. I called Bissell trying to get the replacement handle and they're claiming no repair. It is sad because I liked the way the Bissell Steamboost cleaned up really quick. I feel like I wasted my money
No, I would not recommend this to a friend.
By Response from Swiffer, February 12, 2018
We’re so sorry to hear this happened, and we’d like to find a way to help make this right for you. Please give us a call at (800) 611-2583.
Written by a customer while visiting swiffer.com
Customer Rating
1
Just get a Shark.
on February 11, 2018
Posted by: Nise
from Elizabeth City, NC
Just get a Shark. This works no better than a regular Swiffer. The pads are wet pads like a cheap Swiffer, and do not "scrub" despite the steam feature.
No, I would not recommend this to a friend.
By Response from Swiffer, February 12, 2018
It’s so important to us that you’re happy with your Swiffer purchase, and we’d like to learn more about your experience. Please call us at (800) 611-2583 when you have time to talk.
Written by a customer while visiting swiffer.com
Customer Rating
1
Steam Trigger Breaks After Only a Few Uses
on February 25, 2018
Posted by: Jen89
from San Diego, CA
I bought a steam boost and after only 2 months of normal use the steam trigger broke. I figured it was a fluke so I purchased a second one....thankfully it was on sale. That one also just broke and I used it even less than the first one. It’s a disappointing product and I won’t be buying any more in the future.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, February 26, 2018
This certainly isn't the experience we'd expect you to have with our Steam Mop, and we'd like to help, Jen. Please give us a call at (800) 611-2583 when you have time to talk.
Written by a customer while visiting swiffer.com
Customer Rating
1
Not what I expected, very disappointed =(
on February 26, 2018
Posted by: Alex
from Washington DC
Not worth the price, better off w/ a traditional mop. Left a residue throughout the floors on all areas I passed thru. No sense of "deep-cleaning" due to the steam. I also had to hold down the trigger the entire time I was mopping otherwise it would stop producing steam. Please direct me to the form that must be completed in order to get a refund or partake in the "money back guarantee".
No, I would not recommend this to a friend.
By Response from Swiffer, February 27, 2018
We’re so sorry to hear this, as we always expect you to have a great cleaning experience with our SteamBoost Steam Mop, Alex. Please give us a call at (800) 611-2583 so we can help you further!
Written by a customer while visiting swiffer.com