Customer reviews from swiffer.com
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average customer rating
3.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
143
4 Stars
73
3 Stars
44
2 Stars
33
1 Star
91
63%of customers recommend this product.
(
229 out of
361)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
1
Mop leaks when I fill it
on August 16, 2017
Posted by: Deedee73
from Baldwin Park , Caifornia
This Swifter sweep-vac is useless. From day one it leaks water everywhere and I can't go online to figure out why. Can't even find the same exact product online. It was a gift and they didn't give me no receipt. What can I do?
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, August 22, 2017
We're sorry to that you're having issues with your Swiffer Bissell Steamboost. We can definitely understand any frustration. When you have a moment to chat, we'd like to learn more about your experience and help you further. Please give us a call at 1-866-860-2392.
Written by a customer while visiting swiffer.com
Customer Rating
5
I love my Steamboost.
on August 26, 2017
Posted by: Josette1022
from Detroit,MI
The only problem I am having is trying to find the refills, I even tried online and it will not allow me to order. Please help!
I would recommend this to a friend!
Response from swiffer.comBy The Swiffer Team, August 31, 2017
We're glad to hear you love your Steamboost! We're sorry that you're having trouble ordering the refills and we're here to help. Follow the link below and select the "Buy Now" tab. If you have any questions, please give us a call at (800) 611-2583. https://swiffer.com/en-us/shop-products/refills/mopping-refills/swiffer-steamboost-powered-by-bissell-steam-pad-refills-open-window-fresh-scent
Written by a customer while visiting swiffer.com
Customer Rating
3
Great cleaning abilities but poor design
on October 13, 2017
Posted by: Catoakie
from Calgary, AB
I really like how it cleans. I feel like I am getting the dirt out of my floors. The only problem is with the trigger mechanism. I have had 2 of them break now at this site. A good option though for a steam mop as it is more affordable, just wish it would last.
I would recommend this to a friend!
By Response from Swiffer, October 18, 2017
We're so sorry to hear about your experience and we'd like to help! Please give us a call at (800) 611-2583 when you have a minute to talk.
Written by a customer while visiting swiffer.com
Customer Rating
1
Not worth it
on October 23, 2017
Posted by: FunGal45
from Texas
I bought the Swiffer Steam Boost to use in conjunction with my Swiffer Sweep + Vac on my tile floors. I planned to Steam Mop 2 or 3 times a week after I used my Sweep + Vac. However I am quite disappointed in the performance of the Steam Boost. The steam quality is mediocre at best. I mean it doesn't do much better than a Swiffer wet jet. This product is not for me.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, October 25, 2017
We're sorry to hear this, as it's so important to us that our products make cleaning easier for you. We'd be happy to help you further with this, please give us a call at (800) 611-2583 when you have time to chat.
Written by a customer while visiting swiffer.com
Customer Rating
2
Great product for cleaning but needs improvement
on October 25, 2017
Posted by: Nikki29
from Texas
The lever that you pull to release steam keeps breaking. I’ve gone through two steamers now. It cleans great though while lever is working.
No, I would not recommend this to a friend.
By Response from Swiffer, October 27, 2017
We always want you to have a great cleaning experience with Swiffer and we'd like to help! Please give us a call at (800) 611-2583 when you have time to chat.
Written by a customer while visiting swiffer.com
Customer Rating
3
Amazing product but sad lever broke :(
on November 23, 2017
Posted by: Moe9733
from Fort Lauderdale,Fl
I love the product and it cleans very well however after only a month the lever broke, I wonder if the team can replace the product.
No, I would not recommend this to a friend.
By Response from Swiffer, November 27, 2017
We're sorry to hear this happened, and we'd like to see what we can do to help, Moe. Please give us a call at (800) 611-2583 when you have time to talk.
Written by a customer while visiting swiffer.com
Customer Rating
1
Disappointing - trigger broke
on December 2, 2017
Posted by: Glenda
from Texas
I was pleased with the job it did the first month I had it. I cleaned my floors weekly. Got it out to use the first week of November and the trigger broke. Very poorly made of cheap plastic. After reading many reviews with the same problem, I think it’s safe to say Swiffer and/or Bissell are aware of the poor quality of their product. Expected much more from both companies. What a disappointment.
No, I would not recommend this to a friend.
By Response from Swiffer, December 6, 2017
It’s so important to us that you have a great cleaning experience, and we’d like to learn more, Glenda. Please give us a call at 1-866-860-2392 when you have a few minutes to chat.
Written by a customer while visiting swiffer.com
Customer Rating
1
Lever broken again
on December 9, 2017
Posted by: Regina4
from CA, Los Angeles
Cleans well but made poorly. I’ve had 2 mops and lever breaks easily. Still debating if I should get another one because I already know what is going to happen to it in a few months
No, I would not recommend this to a friend.
By Response from Swiffer, December 13, 2017
It’s important to us that you get the most out of your Swiffer Steamboost™ powered by BISSELL® Steam Mop and we’d like to help. Please call us at (800) 611-2583 when you have time to chat.
Written by a customer while visiting swiffer.com