Customer reviews from swiffer.com
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average customer rating
3.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
143
4 Stars
73
3 Stars
44
2 Stars
33
1 Star
91
63%of customers recommend this product.
(
229 out of
361)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
4
Fantastic!!
on January 18, 2016
Posted by: sahm
from arkansas
I love this machine! It def gets the job done and it makes my house smell great!! The handle broke on my machine and they took care of me. Thank you Swiffer for being awesome!!!!
Written by a customer while visiting swiffer.com
Customer Rating
3
Great Product, But Doesn't last very long
on January 20, 2016
Posted by: Piyush
from Dallas, TX
We Bought this product in 2014. It worked very well for first 8-9 months. My wife just loved using it every week. But suddenly, for some reason it stopped producing Steam. Water doesn't get heated up at all now. Not sure what the problem is. We can not find any parts for this product, so basically we may have to just throw it away.
Response from swiffer.comBy Karen, Swiffer Team, January 25, 2016
We're sorry your Swiffer Bissell Steamboost stopped producing steam. Your satisfaction is important to us. Please call us at 1-800-611-2583 so we can gather details & help you with this matter. We'll be glad to assist you!
Written by a customer while visiting swiffer.com
Customer Rating
4
Great product!
on March 20, 2016
Posted by: Hollywood
from Daphne, Alabama
We gave the steamer to our daughters for Christmas, they have loved it! But today.....the button on the handle that emits steam broke. They are very sad, they are clean freaks. What can we do?
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Poorly Made
on April 3, 2016
Posted by: Kevin007
from Los Angeles
My handle broke within the first 2 month of purchasing
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, April 8, 2016
We're sorry the handle of your Swiffer Bissell Steamboost broke. Please call us at 1-800-611-2583, option 1, so we can make this right. We'd love to hear from you!
Written by a customer while visiting swiffer.com
Customer Rating
1
This was the biggest waste of money!!
on April 23, 2016
Posted by: tenntirediva
from Memphis tennessee
I have had this product for less than a week and the trigger broke. Not only that byt when you try to use it, the pad slides out of the pockets and tears up. Thats probably why when I bought my first refill pack that they were on clearance. Do not waste your money.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, May 17, 2016
We're sorry the trigger on your Swiffer Bissell Steamboost broke, and that the pad tore when it. Your satisfaction is important to us. Please call us at 1-800-611-2583 so we can gather details for our Quality Team and make this right. We'd love to hear from you!
Written by a customer while visiting swiffer.com
Customer Rating
1
9137093211
on April 27, 2016
Posted by: Kansas
from Topeka, KS
This item worked fabulous the first two times but won't even try to steam now. I have kept this item in a dry cool environment, plug it in an hour before use and only use distilled water, there is no reason this item shouldn't work. Save your money and buy another product. I wouldnt have even selected one star but unfortunately it won't let me post unless I rate at least a one star.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, May 3, 2016
We're sorry your Swiffer Bissell Steamboost is no longer steaming. We take product quality very seriously. Please call us at 1-800-611-2583 #1 so we can learn more & help. We'd love to hear from you!
Written by a customer while visiting swiffer.com
Customer Rating
1
Why no replacement parts available????
on June 24, 2016
Posted by: Traci
from New York
I loved it at first even though holding the trigger while mopping was hard on my hand. Then the trigger on the handle broke. The rest of the mop still works, but the trigger doesn't; so no steam, and hence a worthless mop. The manufacturer's website does not list replacement parts, so it is not fixable. Now I have to throw away a $50 mop because they won't sell a $1 replacement part? Ridiculous!
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, June 28, 2016
We're sorry to hear that the trigger broke, Traci. The Swiffer Steamboost is licensed to Bissell, so we suggest reaching out to them for further assistance. You can email them at http://www.bissell.com/support/contact-us/email-us or give them at call at 1-866-860-2392.
Written by a customer while visiting swiffer.com
Customer Rating
2
Broke after only three months
on August 11, 2016
Posted by: Deflores
from Boynton Beach FL
I am a big fan of all Swifter products but I will say that I am very disappointed in the steamer. I loved it at the beginning but the switch in the handle broke after only three months now it won't steam. Not worth the money
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, August 17, 2016
We appreciate your loyalty and we're sorry your Steamboost broke so quickly. Please give us a call at 1-866-860-2392 and we'll be happy to help.
Written by a customer while visiting swiffer.com