Customer reviews from swiffer.com
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average customer rating
3.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
143
4 Stars
73
3 Stars
44
2 Stars
33
1 Star
91
63%of customers recommend this product.
(
229 out of
361)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
1
Complete waste of money!
on September 19, 2015
Posted by: dwe417
from Georgia
I only used this 3 times and the tube that takes the steam to the mop head snapped in two. Now I'm stuck with an over priced dust collector. Not sure if I want to toss it or try to fix it. Complete waste of money!
Response from swiffer.comBy Karen, Swiffer Team, October 15, 2015
We're sorry your Swiffer Bissell Steamboost broke! We take pride in our products & want to help. Please call us at 1-800-611-2583 & choose option 1. We'll be glad to assist you!
Written by a customer while visiting swiffer.com
Customer Rating
5
Help!
on September 25, 2015
Posted by: Mike1957
from Colorado
I love the Swiffer Steamboost, Its exactly what i needed. I do have one major problem, I am allergic to most perfumes and things that smell similar. The wet pads all have fragrances that i cant use. does Swifer make a hypo allergenic wet pad for the Steamboost? i cant seem to find any. And the after market terry cloth you can buy dont clean as well without the chemical in the wet pads Help :)
Written by a customer while visiting swiffer.com
Customer Rating
1
swifter bissell steam mop
on November 11, 2015
Posted by: bobe33
from bowling green, ohio
This product is cheaply made and didnt hold up to even normal usage. The supply line for the water broke at the bottom. This wasn't even a year old. Good thing is the trigger works
Response from swiffer.comBy Karen, Swiffer Team, November 12, 2015
We're sorry this happened. The quality of our products is important to us! Call us at 1-800-611-2583 #1 so we can learn more & help. We'd love to hear from you!
Written by a customer while visiting swiffer.com
Customer Rating
1
I love this product, at first!
on November 11, 2015
Posted by: tiffany2015
from russell springs , ky
I had the swiffer steamer for about two months, I bought it when I moved in my new place. Up until yesterday it was working really good. It isn't working at all just turning on and not steaming or nothing. I had the same problem with my wet jet stopped spraying out. I didn't think I'd need a warranty/save my recites. I'm about done purchasing swiffer products if they only last a month or so.
Response from swiffer.comBy Karen, Swiffer Team, November 16, 2015
Your Swiffer Bissell Steamboost should definitely last longer than a month. Also, try new batteries in your Swiffer WetJet, as reduced power supply can cause the nozzles to stop spraying. We stand behind our products 100%. Grab your Steamboost & call us at 1-800-611-2583 #1 so we can make this right. We look forward to hearing from you!
Written by a customer while visiting swiffer.com
Customer Rating
3
Cloths come loose if you scrub ...
on November 29, 2015
Posted by: 123amy
from Memphis, TN
I'm hoping for improvements to this mop/cloth system. The cloths won't stay anchored to the mop when I scrub my floor with any pressure. Tucking in the corners does not make the cloth very stable. But it does cause the cloths to rip occasionally when I try to remove them after use.
Response from swiffer.comBy Karen, Swiffer Team, December 4, 2015
We're sorry the pads aren't staying attached to your Swiffer Bissell Steamboost. We would expect them to remain attached while you clean, and we'll share your experience with the rest of the team. Meanwhile, please call us at 1-800-611-2583 and choose option 2 to speak with a representative about the pads. We'll be glad to assist you. Thanks for taking the time to write a review!
Written by a customer while visiting swiffer.com
Customer Rating
5
it grate
on December 3, 2015
Posted by: nicholess
from boaz Alabama
What I needed and work grate I would use tjais for ever
Written by a customer while visiting swiffer.com
Customer Rating
3
Wish it had lasted longer
on December 9, 2015
Posted by: Irmmy
from San Antonio, Texas
I use all of Swiffer products and love them. Bought the Swiffer Steam mop about 3 months ago and also was pleased with it until today when the trigger that initiates the steam broke. It is not repairable and I can't afford to buy another one. Swiffer needs to redesign the handle.
Response from swiffer.comBy Karen, Swiffer Team, December 11, 2015
We're sorry the trigger on your Swiffer Bissell Steamboost broke. We'll share your suggestion to redesign the handle with the rest of the team. Meanwhile, call us at 1-800-611-2583 #1 so we can help you out. If possible, please have your Steamboost handy when you call. We look forward to hearing from you!
Written by a customer while visiting swiffer.com
Customer Rating
1
Bad Craftsmanship
on December 17, 2015
Posted by: Steph123
from Houston, TX
I am very fond of the concept of the steam mop it is just the craftsmanship of this item is not good at all. This is the second one that I have purchased that the steam trigger on the handle has broker. The rest or the mop still works, but the trigger does not. It is not fixable either and I did not have either of them very long. I am going to say that it is not worth the money.
Response from swiffer.comBy Karen, Swiffer Team, December 22, 2015
We're sorry the triggers on your Swiffer Bissell Steamboosts broke. The quality of our products is important to us. Please call us at 1-800-611-2583 #1 so we can gather details to share with our quality team & make this right. We'll be glad to assist you.
Written by a customer while visiting swiffer.com