Customer reviews from swiffer.com
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average customer rating
3.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
143
4 Stars
73
3 Stars
44
2 Stars
33
1 Star
91
63%of customers recommend this product.
(
229 out of
361)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
4
This Product is exactly what I needed!
on April 20, 2015
Posted by: james007
from New york, NY
This Product is exactly what I needed! This Product is exactly what I needed! This Product is exactly what I needed!
Written by a customer while visiting swiffer.com
Customer Rating
1
Not clean...
on May 25, 2015
Posted by: Kelleyd
from Inverness, Fl
All it does is push the dirt around. You can steam the food that dries and sticks to the floor, but you still have to get down and wipe it up... Not worth the money!
Response from swiffer.comBy Rose, Swiffer Team, June 26, 2015
I am so sorry to hear about your experience while using our Swiffer Steamboost powered by Bissell. What you're describing is not typical and I can understand your frustration. I will share all of your comments with the rest of the team.
Luckily, we have a 100% satisfaction guaranteed promise. If you are not completely satisfied with the Swiffer Bissell Steamboost Steam Mop Starter Kit for any reason, we'll refund the purchase price on a prepaid debit card. Plain and simple. To learn more and print the form, please visit us at swiffer.com. We sure hope you will give us another try! Thanks.
Luckily, we have a 100% satisfaction guaranteed promise. If you are not completely satisfied with the Swiffer Bissell Steamboost Steam Mop Starter Kit for any reason, we'll refund the purchase price on a prepaid debit card. Plain and simple. To learn more and print the form, please visit us at swiffer.com. We sure hope you will give us another try! Thanks.
Written by a customer while visiting swiffer.com
Customer Rating
2
disappointed
on June 15, 2015
Posted by: Anonymous
from McComb
I really liked the way it cleans my kitchen floor but when it dries there are marks all over the linoleum, which is a good brand which never needs waxing. It is like it removed a layer of the finish.. started using The marks stay on the floor until the dirt covers them.
Response from swiffer.comBy Rose, Swiffer Team, June 22, 2015
I am so sorry to hear what you are experiencing. What you describe is not typical and there may be a few things to check before throwing in the Swiffer towel.
First, we would ask you to double check that you are using the Swiffer Bissell Steamboost pads and not our Swiffer Wet pads. It's a common mistake that can make a difference.
For a streak-free floor:
- If your floor is brand new, it may have a special coating to protect during shipping, and this can cause streaking.
- It can happen if other cleaning products have been used recently as some do leave a shine effect.
- Be sure to always sweep or vacuum the floor first; then use the Swiffer Steamboost.
- In areas with more dirty or sticky residues on the floor exist, 2 to 3 mopping strokes may be needed to clean the area.
- Do not use on water-sensitive surfaces such as unfinished, oiled or waxed wooden boards, non-sealed tiles or carpeted floors.
- In most cases, using the Steamboost a few more times should solve these problems.
If you have tried all of the above, and still have problems, please give our team a call so we can get some additional info and make this up to you. Our toll free number is 1-800-611-2583, option #1. Thanks!
First, we would ask you to double check that you are using the Swiffer Bissell Steamboost pads and not our Swiffer Wet pads. It's a common mistake that can make a difference.
For a streak-free floor:
- If your floor is brand new, it may have a special coating to protect during shipping, and this can cause streaking.
- It can happen if other cleaning products have been used recently as some do leave a shine effect.
- Be sure to always sweep or vacuum the floor first; then use the Swiffer Steamboost.
- In areas with more dirty or sticky residues on the floor exist, 2 to 3 mopping strokes may be needed to clean the area.
- Do not use on water-sensitive surfaces such as unfinished, oiled or waxed wooden boards, non-sealed tiles or carpeted floors.
- In most cases, using the Steamboost a few more times should solve these problems.
If you have tried all of the above, and still have problems, please give our team a call so we can get some additional info and make this up to you. Our toll free number is 1-800-611-2583, option #1. Thanks!
Written by a customer while visiting swiffer.com
Customer Rating
4
Swiffer
on June 24, 2015
Posted by: ygoubuhbhu
from Swiffer
Combines a dirt-dissolving cleaning solution with the power of steam for a deep floor clean that gets messes mops can leave behind.
Written by a customer while visiting swiffer.com
Customer Rating
5
The very best!
on July 4, 2015
Posted by: Ashe464
from Fort Lauderdale, FL
No steam mop has ever worked better. Very impressed!
Written by a customer while visiting swiffer.com
Customer Rating
1
Unfortunately not a good fit for me
on August 10, 2015
Posted by: Groovy
from Charlottesville, Va
I love the Swiffer products,however, the Steam Mop didn't work for me. It left streaks on my floor, and pushed the dirt around even though I swept the floors prior to cleaning them. To remove a stain/spill, I had to hold the mop over it and steam it for over a minute. Sorry to say, wish I'd bought a Shark.
Response from swiffer.comBy Rosie, Swiffer Team, September 1, 2015
We are so sorry to hear about your experience. Depending on the size of your room, or if a deep cleaning is needed, it may require changing the pad. As you begin to use it more often, this may not be necessary.
Your feedback is very important to us, we're sharing your comments with the rest of our team. Since the amount of help we can offer on here is limited, please give us a call at 1-800-611-2583 #1. ty!
Your feedback is very important to us, we're sharing your comments with the rest of our team. Since the amount of help we can offer on here is limited, please give us a call at 1-800-611-2583 #1. ty!
Written by a customer while visiting swiffer.com
Customer Rating
1
Great until it broke
on August 23, 2015
Posted by: Jmiller15
from Cincinnati, OH
I loved using this product and really felt that it really cleaned my 100 year old floors. After roughly 10-12 uses, the trigger broke. Not sure if I will spend another $55 to replace it. Will probably switch to the Shark for durability purposes.
Response from swiffer.comBy Rosie, Swiffer Team, September 1, 2015
I'm sorry to hear what happened to the trigger. We wouldn't expect that and neither should you. We stand behind all of our products 100% and would appreciate it if you would give us a call so we can help further. Our toll free number is 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST. Hope to hear from you soon.
Written by a customer while visiting swiffer.com
Customer Rating
5
Loving It!
on September 16, 2015
Posted by: Judith38
from Tampa, FL
I use the Bissell Steam Mop on my wood laminate floors and my tile kitchen floors and love it! I use the steam mop once weekly and love the way my floors look afterward. I know I'm getting all the dirt because its right there on the pad. I'm confidant when guests come that my floors are clean for their little ones!
Written by a customer while visiting swiffer.com