Customer reviews from swiffer.com
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average customer rating
3.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
143
4 Stars
73
3 Stars
44
2 Stars
33
1 Star
91
63%of customers recommend this product.
(
229 out of
361)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
4
Great Steam cleaner!
on March 2, 2015
Posted by: CathyC
from Schaumburg, IL, USA
Gender:Female
[This review was collected as part of a promotion.] The Steamboost is light weight and easy to use, and does a pretty good job of cleaning! It makes my floor cleaning quick and easy.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Poor performance
on March 2, 2015
Posted by: andi4
from Duluth, MN, USA
Gender:Female
[This review was collected as part of a promotion.] As much as I absolutely love Swiffer I was astonished how awful this item is. The steam only comes out the sides and not through the pads and the pads are quite wet and leave a dull residue on the floor. Not sure what I'm going to do with it. May try some of my dry pads from other Swiffer products to see if that helps.
No, I would not recommend this to a friend.
Response from swiffer.comBy Rose, Swiffer Team, April 17, 2015
I'm so sorry to hear you had such a terrible experience. We wouldn't expect this and neither should you! Does the pad you were using have a green strip on it? If so, that would be a pad specifically designed for our Swiffer WetJet. Our Swiffer Bissell Steamboost steampad refills have a gray tub and the chemistry is made to work with steam. If you are using the correct pads, here are some tips for a streak-free floor:
-If your floor is brand new, it may have a special coating to protect during shipping, and this can cause streaking. It can also happen if other cleaning products have been used recently as some do leave a shine effect on it. If this is the case, using the products a few more times should solve the problem.
-Sweep or vacuum the floor first; then use the Swiffer Steamboost. In areas with more dirty or sticky residues on the floor exist, 2 to 3 mopping strokes may be needed to clean the area.
-Don't use this on unfinished, oiled or waxed wooden boards, non-sealed tiles or carpeted floors because they may be water-sensitive.
If you have tried all of the above and still have a problem, please contact us for further help and do not use other pads or refills with this product. Our toll free number is 1-800-611-2583 #1. We'll be glad to assist you! Thanks!
-If your floor is brand new, it may have a special coating to protect during shipping, and this can cause streaking. It can also happen if other cleaning products have been used recently as some do leave a shine effect on it. If this is the case, using the products a few more times should solve the problem.
-Sweep or vacuum the floor first; then use the Swiffer Steamboost. In areas with more dirty or sticky residues on the floor exist, 2 to 3 mopping strokes may be needed to clean the area.
-Don't use this on unfinished, oiled or waxed wooden boards, non-sealed tiles or carpeted floors because they may be water-sensitive.
If you have tried all of the above and still have a problem, please contact us for further help and do not use other pads or refills with this product. Our toll free number is 1-800-611-2583 #1. We'll be glad to assist you! Thanks!
Written by a customer while visiting swiffer.com
Customer Rating
5
Time Saver
on March 2, 2015
Posted by: hanne72
from Bradenton, FL, USA
Gender:Female
[This review was collected as part of a promotion.] I love the Steamboost because it saves so much time! I don't have to prepare water w/ a cleaning solution and then keep going back to it. The Steamboost cleans so well and with the FeBreeze pads, everything smells wonderful.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
2
Swiffer Steamboost
on March 2, 2015
Posted by: travelmom
from Mason, Ohio
Gender:Female
[This review was collected as part of a promotion.] I like the idea of a Steam mop but was unhappy with the Swiffer model. I do not like the slightly sticky film the pads leave on the tile. After using the SwifferBoost, I notice dirty shoe prints and a slightly sticky feel when I walk on the tile (well after it is dry). This does not happen when I wash the tile floor with vinegar and water.
The SteamBoost as a machine works well, I would prefer to have an untreated pad available so I can use a solution of my choice. I would be happy with a disposable or reusable pad.
Pros: steam, easy to fill, heats quickly
Cons: sticky residue remains, small head size
No, I would not recommend this to a friend.
Response from swiffer.comBy Rose, Swiffer Team, March 4, 2015
I'm so sorry to hear about your experience , travelmom. We wouldn't expect that to happen and neither should you. We stand behind all of our products 100% and we aren't happy unless you are!
Since the amount of help I can give on here is limited, please give us a ring so we can make this up to you and gather additional details at the same time. Our team can be reached toll free at 1-800-611-2583, option #1. Hope to hear from you soon!
Since the amount of help I can give on here is limited, please give us a ring so we can make this up to you and gather additional details at the same time. Our team can be reached toll free at 1-800-611-2583, option #1. Hope to hear from you soon!
Written by a customer while visiting swiffer.com
Customer Rating
4
REALLY GOOD PRODUCT
on March 2, 2015
Posted by: Nell802
from Brattleboro, VT, USA
Gender:Female
[This review was collected as part of a promotion.] I have only had & been using the Bissell Steam Mop for about 6 months, but since I've been using it my floors are much cleaner. The first time I used it on my kitchen floor (which I thought was clean), I used about 20 scrub pads. And my kitchen floor is not that big. I was shocked at how much it cleaned off my floor. I also bought a pack of refill pads (the vanilla-lavender scent), but was disappointed that they didn't smell as clean and fresh as the ones that came with the steam mop (the fresh scent). I just wish they could come up with a kind of bristled re-usable cleaning pads. I have a slightly textured floor and it is very difficult for "anything" to get in the little crevices.....
Pros: steam, easy to use, light weight
Cons: no bristles, needs to hold more water, needs textured scrubby pads
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
Good price
on March 3, 2015
Posted by: Lynne
from Bruceton Mills, WV 26525, USA
Gender:Female
[This review was collected as part of a promotion.] My former steam cleaner quit so I went looking for another. The Swiffer was the cheapest. Only problem I've had with it so far is that the pad doesn't like to stay in place.
I would recommend this to a friend!
Response from swiffer.comBy Rose, Swiffer Team, March 4, 2015
Lynne, thanks for taking the time to stop by and let us know about your experience with the Swiffer Steamboost Powered by BISSELL.
While we're thrilled you found the value in your purchase, we are sorry to hear that the pad isn't always staying in place. I will pass this along to the rest of the team. We would love for you to have a 5-star experience next time. Thanks again!
While we're thrilled you found the value in your purchase, we are sorry to hear that the pad isn't always staying in place. I will pass this along to the rest of the team. We would love for you to have a 5-star experience next time. Thanks again!
Written by a customer while visiting swiffer.com
Customer Rating
5
swiffer steamboost
on March 3, 2015
Posted by: Cxleanfreak
from Indiana, USA
Gender:Female
[This review was collected as part of a promotion.] I love this product! I have laminate floors and they continually steak on me. I did not matter what I used ! So I bought the Swiffer Steamboost and my floor have never looked better! I makes cleaning my a floor a breeze!
Cons: needing to use the floor pads
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
Sorta kinda love it!!!
on March 4, 2015
Posted by: Smacie
from Kelso wa
Gender:Female
[This review was collected as part of a promotion.] I love it, but I think the trigger is hard to keep down. Too much tension. If you are doing a large area your finger gets tired.
Response from swiffer.comBy Rose, Swiffer Team, April 17, 2015
So we missed perfection by two stars. Bummer! We arent' happy until you are 100% in love with all of your Swiffer purchases. I'm sorry that you find it takes too much tension to hold the trigger down. We wouldn't expect that and neither should you. Rest assured I am sharing your comments with the rest of the team. Thanks so much for stopping by!
Written by a customer while visiting swiffer.com