Customer reviews from swiffer.com
Steampad Refills for Swiffer Steamboost (20-Pack) - White
Average customer rating
3.4
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
143
4 Stars
73
3 Stars
44
2 Stars
33
1 Star
91
63%of customers recommend this product.
(
229 out of
361)
Customer Reviews for Steampad Refills for Swiffer Steamboost (20-Pack) - White
Customer Rating
1
not good quality
on August 26, 2014
Posted by: cwcw
from Kissimmee, FL, USA
Gender:Female
[This review was collected as part of a promotion.] I liked he steam boost when it was working. However, I have not used a complete 20 steam pad refill box and my bissell will no longer steam with water. Not a good product.
Cons: does not continue to work
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, August 29, 2014
We're glad you enjoyed using the Swiffer Bissell Steamboost and hate to hear that it's not steaming. It might help to know that while you may see some steam flow from the side vent, the majority of it is directed to the floor pad to help remove & lift dirt. Please give us a call at 1-800-611-2583 #1. We'd like to learn more and help you out!
Written by a customer while visiting swiffer.com
Customer Rating
1
Swiffer SteanBoost
on September 3, 2014
Posted by: Doreen
from Beaufort, SC, USA
Gender:Female
[This review was collected as part of a promotion.] We bought a Swiffer SteamBoost and had used it 3 times. The plastic tubing at the base broke and now it's of no use whatsoever. I have no idea how it can be replaced since I feel it was a defect in the product. Any ideas??? Doreen age 69
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, September 15, 2014
We're glad you tried the Swiffer Bissell Steamboost and know this must have been disappointing. Please call us at 1-800-611-2583 #1. We'll be hapy to take care of this for you!
Written by a customer while visiting swiffer.com
Customer Rating
1
I will be returning this today
on September 9, 2014
Posted by: Scott
from Ohio
Gender:Male
[This review was collected as part of a promotion.] I purchased this mop based on price cause I didn't do my homework first like I normally do.This is not worth the box it came in.I went through to of the cleaning pads on 1 piece of tile cause they would stay on the mop.Every time I moved the mop back and forth it would come off.I spent more time stopping to try and keep the mopping sheet on the mop than I was able to spend mopping.One of the worst items I ever bought.
Pros: price
Cons: everthing
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, September 16, 2014
The Swiffer WetJet cleaning pads should adhere to the bottom of the mop head. Check to make sure that you're attaching the printed side to the bottom of the device. If the pads still won't stick, please call us at 1-800-742-9220 so we can learn more and help you further. We're open M-F from 9-6 ET and would be glad to assist you.
Written by a customer while visiting swiffer.com
Customer Rating
1
Piece of junk
on September 16, 2014
Posted by: Doug
[This review was collected as part of a promotion.] After about a month and a half of use part of the handle on my we jet broke. I duct taped it back together and used it for another month and a half until today when another part of the handle broke. There's no way to put it back together this time, so I threw it in the garbage can.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, September 24, 2014
We're sorry your Swiffer WetJet handle broke. Your satisfaction is important to us, so we hope you'll call us so we can learn more and take care of this for you. We can be reached at 1-800-742-9220, M-F from 9-6 ET. We hope to hear from you soon!
Written by a customer while visiting swiffer.com
Customer Rating
1
Not Impressed - broke after 3rd use
on September 27, 2014
Posted by: Geni
from New Westminster, BC, Canada
Gender:Female
[This review was collected as part of a promotion.] I just went to use mine for the 4th time and when I poured water in the reservoir it came pouring out the bottom just as fast. Now I have a puddle on my floor and a broken Swiffer Bissel. The tubing must have broken or something????? Not impressed at all. These things are a nuisance as it is now totally useless and I have to drag it back to the store and hunt up my receipt. Shouldn't happen at all.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, September 30, 2014
Oh no, this shouldn't have happened! Grab your Swiffer Bissell Steamboost & give us a call at 1-800-611-2583 #1. We'd like to gather some info and help you out. Thanks!
Written by a customer while visiting swiffer.com
Customer Rating
2
Good until it broke.
on October 28, 2014
Posted by: BeckyL
from New York, NY, USA
Gender:Female
[This review was collected as part of a promotion.] I was very happy with this product for a little over a year. But, then the trigger broke and could not be fixed. I live in a small apt. And used this for a small bathroom and kitchen once a week. I am sad and disappointed that it only lasted a year.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, November 3, 2014
We're glad you've been pleased with your Swiffer WetJet and hate to hear this happened. Please call us at 1-800-742-9220 so we can learn more & help. We're open M-F from 9-6 ET and will be glad to assist you.
Written by a customer while visiting swiffer.com
Customer Rating
1
Not Happy
on November 1, 2014
Posted by: jjctii37
from San Diego, CA, USA
Gender:Female
[This review was collected as part of a promotion.] The trigger on mine broke after 5 times. Now i am stuck with a mop that does not work. really disappointed in this product.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, November 10, 2014
We know this must have been disappointing! We'd like to learn more about your experience so we can take care of this for you. Please call us toll-free at 1-855-236-3353, M-F from 9-6 ET. We'll be happy to help!
Written by a customer while visiting swiffer.com
Customer Rating
1
Worked 1st time... Never Again
on November 9, 2014
Posted by: pkoeh
from Cincinnati, OH
[This review was collected as part of a promotion.] Used the product about 3 months ago; it worked as indicated. Followed proper procedures after using it and storing it. Plugged it in today, filled the water chamber and after 25 minutes - NO STEAM! Waited another 10 minutes - stil no steam. I have boxes of the wipes in storage and a useless steam mop.
Pros: works 1st time
Cons: never works again
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, November 13, 2014
Thanks for sharing your experience with the Swiffer Bissell Steamboost. While you may see some steam flow from the side vent, the majority of it is directed towards the floor pad to help release the cleaning agent inside to help lift & remove dirt. Please call us at 1-800-611-2583 #1 so we can learn more about your experience and help further. We'd love to hear from you!
Written by a customer while visiting swiffer.com