Customer reviews from swiffer.com
Swiffer - WetJet Starter Kit - Purple
Average customer rating
4.1
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
727
4 Stars
240
3 Stars
75
2 Stars
57
1 Star
147
72%of customers recommend this product.
(
391 out of
544)
Customer Reviews for Swiffer - WetJet Starter Kit - Purple
Customer Rating
2
Not the Best Design and Not the Best Results
on November 22, 2016
Posted by: thebramble
from Redondo Beach, CA
[This review was collected as part of a promotion.] This is my first Swiffer WetJet, and I have some likes but mostly dislikes. Here's what my first experience with this product was like ...
I pulled out the parts and looked at the pamphlet that was included with the kit. It was fairly well written, but I had a difficult time figuring out a few insertions (the rod into the base and the bottle into the base). Even with the "put the arrow side in and push into mop until it clicks" instructions on the bottle, I didn't understand that you also had to depress the button to get it to do so. That's a serious omission in my opinion. It's omissions like this that irk me .. why make it hard? From the package graphics, I thought the mop was going to light up, but now I understand that the graphic is illustrating how the spray comes out of the ports (to me, it looked like illumination).
A design flaw , in my opinion, is that the spray button is in a position where I kept inadvertently kept spraying out more product. I had cleaned a spot, and then I went to move the mop to somewhere else, and my hand touched the dispenser button which sprayed more product on an area that was cleaned and had dried.
It takes a long time for this product to dry, perhaps because there is too much liquid being dispensed out. I ended up using my microfiber cloth stick mop to go over the area to dry it up. I also had to use my microfiber mop because the product kind of left residue behind, even though it says it doesn't. The floors looked dry, but I walked over them after waiting quite some time, and there were footprints or treadmarks visible as a residue. That made more work for me.
Even when I picked up the mop to transport it to another area, I hit that blasted spray button again, and then I had to dry and clean up that spot .. very frustrating.
I have a love-hate relationship with disposable pads. I love that I can dispose of the nasty-dirty pads, but I don't like the environmental impact not the added cost. It was amazing how much dirt the pads picked up, but I didn't like the scraping sound of the plastic cloth on my floors. I don't hear that with my microfiber cloths. One pad didn't last enough to do my very small house without starting to push dirt around. My floors had been wiped down, but maybe it's because I have cats that the floors are dirtier? Seriously, I have a TINY house, and the pad only lasted enough to do my small kitchen and part of my living room before it started leaving wet grime piles around.
The scent of the liquid is a bit too intense for my tastes. It's pleasant enough but 3.5 hours later I'm feeling like I've got a scent headache. During the summer when I can open windows, it'd be OK, but it's cold today, and I don't want to freeze the house.
It's definitely convenient, but the design flaws made it more labor intensive than I would like. Because the spray button is located where it is, I wasted more spray through inadvertent touching as I pushed the mop handle as I was maneuvering the mop to clean. I thought the scrubbing pad was very effective, but I wish it was a reusable cloth instead.
Written by a customer while visiting swiffer.com
Customer Rating
4
Swiffer Wet Jet is Fantastic!
on November 4, 2016
Posted by: mattluhrs
from Haverhill, MA
[This review was collected as part of a promotion.] The Swiffer Wet Jet has to be the most convenient cleaning product ever! I have 3 kids who love to play outside (and bring tons of dirt inside), so my floors need to be cleaned often. The Wet Jet was easy to assemble and use right away. I love how the cleaning surface swivels effortlessly to get in the corners. The only down side is that I seem to be going through the liquid very quickly. The Magic Eraser mopping pads made quick work of the tough-to-get-up, ground-in dirt. It was easy to put the pads on the Wet Jet and just as easy to remove and discard the used pads when I was done. After using the Swiffer Wet Jet, the floors dry pretty quickly (vs. sponge and water method) and the room has a subtle, not overly fragrant, clean-smelling scent. The Wet Jet made my hardwood floors clean but not shiny – they looked a little dull and cloudy. The loop at the end of the handle makes it easy for me to hang it on a hook in the closet for storage. Overall the Swiffer Wet Jet is a great product that I would recommend to anyone.
Written by a customer while visiting swiffer.com
Customer Rating
5
Follow-up - looks like we have a winner
on November 24, 2016
Posted by: pmace
from Highland Park, IL
[This review was collected as part of a promotion.] I think the proof with these trials really comes down to "would I actually buy this myself"? We answered that yesterday afternoon. After having a positive experience with the Swiffer Wet Jet Starter kit, we decided to get a set of refill pads, and then two different sets of cleaning solution - one multi-purpose for the kitchen and one for our hardwood floors in the rest of the house.
Great product!
Written by a customer while visiting swiffer.com
Customer Rating
5
WOW! IT DOES WHAT IT SAYS IT DOES!
on November 21, 2016
Posted by: skikzm
from Williston Park, NY
[This review was collected as part of a promotion.] Swiffer WetJet Floor Spray Mop gives you a a new way to keep all your floors sparking clean. It comes equipped with a dual-nozzle sprayer, this all-in-one mop helps you clean all the floors in your home. Its spray helps you lift and grab dirt and any debris right onto the pad. I have been using this product now for several weeks and I am astonished at how it not only describes what it does (on the package) but actually does what it says it can do! I cannot recommend more highly this product. It far surpasses my old Swiffer!!
Written by a customer while visiting swiffer.com
Customer Rating
5
Wife addicted to Swiffer!!
on December 18, 2016
Posted by: Steve858
from San Diego, CA
[This review was collected as part of a promotion.] My wife absolutely loved the beautiful purple color of the Swiffer WetJet Floor Spray Mop! She put it together with a simple 'snap', installed the batteries which came with it. The sprayer works fantastic and the cleaning solution works and smells great! Next thing I know she has cleaned both bathrooms, leaving them smelling great and she had headed outside to the balcony deck! Bang! I thought I had to repaint the deck but the scrubbing pads and spray on the Swiffer WetJet Floor Spray Mop saved the day! This thing is wonderful! We now get our floors and deck cleaned twice a week! Yay Swiffer!!!
Written by a customer while visiting swiffer.com
Customer Rating
5
Quick and easy
on December 16, 2016
Posted by: Carylee
from Carlsbad, CA
[This review was collected as part of a promotion.] I think this is a great product for people who have dogs. I am always dragging out the mop after the dogs have been out in the rain and or dirt. I have tile flooring and it makes my life much easier and cleaner with little to no work.Quick to assemble and gets the job done, no old mop to wring out or bucket to to fill up.I would highly recommend this product for anyone with pets.
Written by a customer while visiting swiffer.com
Customer Rating
4
Perfect Timing!
on December 21, 2016
Posted by: Jregimbald
from Kalamazoo, MI
[This review was collected as part of a promotion.] We got our Swiffer Wet Jet just after moving into our new home...which has all wood floors. We used 3 of the pads for the entirety of our downstairs, and while I'm sure getting down on our hands and knees and scrubbing would have better results, my wife and I are both happy with the job that the Swiffer Wet Jet did! We did notice a little bit of a sticky residue, but that seemed to go away after a short amount of time.
Written by a customer while visiting swiffer.com
Customer Rating
4
Great for the kids!
on November 28, 2016
Posted by: Exothermicapril
from Katy, TX
[This review was collected as part of a promotion.] I love finding easy floor care solutions. My kids are young but capable of cleaning but the current appliances I have to clean my floors they can't really handle. This is great for them to use in their rooms. They can take care of it from start to finish. It saves on me having to go and do several steps of cleaning before they can get to the part they can take care of. Big fan of that!
Written by a customer while visiting swiffer.com