Customer reviews from swiffer.com
Swiffer - WetJet Starter Kit - Purple
Average customer rating
4.1
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
727
4 Stars
240
3 Stars
75
2 Stars
57
1 Star
147
72%of customers recommend this product.
(
391 out of
544)
Customer Reviews for Swiffer - WetJet Starter Kit - Purple
Customer Rating
4
I use this almost every day.
on October 26, 2025
Posted by: Norsemen
Love the product. Wish the container was recyclable.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
I love my swiffer wet jet but it’s disappointed me
on January 2, 2026
Posted by: SandiT
from Belfry Kentucky
I have used swiffer wet jet for years I have worn out at least 3-4 but my current swiffer has a problem. The needle in the center where the solution goes came out causing a leak and I lost a whole bottle of solution. And now the bottle will suck together because it can’t get air where the needle came out. So after using I have to take the bottle out and stick the needle in so the bottle will fill with air uncollapsing itself. After years of loyal use I think I should be reimbursed or get a new swiffer wet jet.
I would recommend this to a friend!
Response from swiffer.comBy Customer Care, January 6, 2026
Hello Sandi! Thank you so much for reaching out regarding this situation with your Wet Jet, and for being a loyal Swiffer consumer. We would definitely like to investigate and help you with this situation further, please contact us at (800) 742-9220. This is not something we would expect from the product, your satisfaction is important to us, and we want to make sure we address your concerns.
Written by a customer while visiting swiffer.com
Customer Rating
5
LOVE it - Swiffer Makes Cleaning the Floor Easy
on November 11, 2016
Posted by: kellidarrin
from South Kent, CT
[This review was collected as part of a promotion.] I had a Swiffer back in the day and forgot how much I love it. It is easy to use, cleans the floor well, and doesn't kill your back in the process. I love the fact that the batteries come with the Starter Kit so everything is ready to use as soon as you open the box. I also enjoy seeing how much dirt gets trapped on the cleaning clothes! Go Swiffer!!!
Written by a customer while visiting swiffer.com
Customer Rating
5
LIFE CHANGER!!!!
on December 14, 2016
Posted by: india1287
from South Park, PA
[This review was collected as part of a promotion.] This product is AMAZING! I thought I was cleaning my hard wood floors so well with the sweeping, the swiffering, the vacuuming and even using the wet pads that connect to a regular swiffer. Well, let's just say I was mortified by the dirt that was lifted with the Swiffer Wet Jet. My floors actually LOOKED cleaner - they shined! I'm in love with this and cannot tell enough people about it. It's easy to assemble and within in minutes you can start using it - the way it sprays is great, it's covers a wide area and spreads nicely to the point where you don't have to use too much liquid. Its changed the cleaning game.
Written by a customer while visiting swiffer.com
Customer Rating
5
Perfect for a new mom!
on December 7, 2016
Posted by: tbry27
from Altoona, PA
[This review was collected as part of a promotion.] I got to try the Swiffer Wet Jet Starter Kit and refills and I am hooked! The Wet Jet is incredibly easy to use - simply attach a clean pad from the refill kit and you're ready to scrub! I had a baby in May and needless to say, it's been difficult keeping up with housework. The Swiffer is so quick and convenient that I'm able to use it a few times a week. My daughter is already crawling so it is important to me that my floors are kept neat and clean. Having the Swiffer handy has definitely allowed me to do that without interrupting quality time with her. I really like the Swiffer Wet Jet over a traditional mop, because the cleaning pads get replaced with every use, so I'm not spreading old germs over the clean floor. I highly recommend this time saving product to anyone looking to have squeaky clean floors, without the hassle of a yucky old mop!
Written by a customer while visiting swiffer.com
Customer Rating
5
Wow.. AMAZ-BALLS
on November 18, 2016
Posted by: flossyebug
from Dothan, AL
[This review was collected as part of a promotion.] Why did I wait so long!?!!?! I love this guy! Easy to use, works, easy to store, and smells great. So much easier than mopping and requires less elbow grease!!
Written by a customer while visiting swiffer.com
Customer Rating
5
this is great
on November 29, 2016
Posted by: angobrad
from Warren, OH
[This review was collected as part of a promotion.] I have laminate flooring all over my house which shows dirt so easily! I do not want to be on my hands and knees cleaning everyday so the Wet Jet is perfect. It's so easy to use and dries quickly. I use it constantly in the kitchen, bathrooms, and everywhere else.
Written by a customer while visiting swiffer.com
Customer Rating
5
Great Cleaning Tool
on November 17, 2016
Posted by: hpepper
from ANN ARBOR, MI
[This review was collected as part of a promotion.] I love how quick and easy the Swiffer Wet Jet is to use. I can clean the kitchen floor without much prep and it dries quickly. Plus, it makes the entire room smell great!
Written by a customer while visiting swiffer.com