Customer reviews from swiffer.com
Swiffer - WetJet Starter Kit - Purple
Average customer rating
4.1
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
727
4 Stars
240
3 Stars
75
2 Stars
57
1 Star
147
72%of customers recommend this product.
(
391 out of
544)
Customer Reviews for Swiffer - WetJet Starter Kit - Purple
Customer Rating
4
Practical quick and easy
on August 23, 2025
Posted by: Anonymous
from Lancaster PA
Straight forward cleaning solution. Economical solution especially with young children. Grab the mop, add the pad and I’m ready to go.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Just didn't last
on August 25, 2025
Posted by: Kimo
I got another WetJet Mop to replace the one I had for many years. This one stopped working before six months was up. It worked fine, right up until it just stopped working. Changed battery. No go. Inspected it. No obvious problem just stopped working after a few months of light duty.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 27, 2025
We're sorry to hear your WetJet is no longer working. This certainly isn't the quality we expect, so we'd like to learn more. When you have a chance, could you please give our team a call at (800) 214-8734?
Written by a customer while visiting swiffer.com
Customer Rating
1
Unhappy customer
on August 28, 2025
Posted by: Akathemomma
Zero stars. This product is horrible for the environment and a drain on your pocket book as the plastic canister is not refillable. As such, in addition to replacing the pads forever, prepare to purchase plastic canisters for the life of the unit. That's greedy, P & G. Do better.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, September 2, 2025
Thank you so much for your review. We're sorry that you're not a fan of our WetJet. Our users are the eyes and ears of our brand, so we want to ensure your feedback is heard, and ensure any ideas and product recommendations are shared with our team. Please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
2
it's a dud
on September 11, 2025
Posted by: cleannut
This product worked fro a while, then even after replacing batteries, it failed to work.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, September 12, 2025
We're disappointed to hear your WetJet™ is no longer working. So we can assist you with this, could you please give our team a call at (800) 214-8734?
Written by a customer while visiting swiffer.com
Customer Rating
3
Revived my FrankenSwiffer!
on September 26, 2025
Posted by: Jack the Galley Slave
from Alabama
I like it, but it's a bit of a pain. My older model Wet Jet died, but I found the battery compartment between the bottle and handle. I replaced the four AAs, and voila! I'm back in the kitchen while my wife is sunning on the deck, wearing only a little more than her floppy hat. Thanks, Swiffer.
Response from swiffer.comBy Customer Care, September 29, 2025
Thanks for sharing your feedback, Jack! We're dedicated to making cleaning easy and convenient, and a lot of thought and research goes into our product designs. We're sorry if you're finding the mop a pain at times. and we'd like to hear more details to see how we can help. Please give our team a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday.
Written by a customer while visiting swiffer.com
Customer Rating
5
Perfect for Car Dusting
on October 8, 2025
Posted by: voronina_121
I use it in my car to wipe off dust, and it works great! It reaches hard to get spots like vents and corners, and it actually collects the dust instead of just moving it around. Very handy to keep in the car.
Written by a customer while visiting influenster.com
Customer Rating
5
Cleans dust in hard to reach places
on October 13, 2025
Posted by: shwetas45_8173
This is a must product at my home. I have bought the one which extends and could tilt a bit. It is so easy now to keep my home clean plus to reach all those nook and corner. This heavy duty dusters are so much better than the previous ones and Cleans very well.
Written by a customer while visiting influenster.com
Customer Rating
2
Solution doesn't really clean well
on November 9, 2025
Posted by: Pat Cats and Dogs
from East Hampton, CT
I thought this would be an easier option to clean doggy prints off my hardwood floors, than my O'Cedar spin mop and bucket. It's not. We have 3 German Shepherds and it's hard to keep up with dirty pawprints on the floors, but this Swiffer Mop is definitely not a good option. The solution really doesn't clean that well and you have to keep going over the dirty area over and over again, with no success. I'll stick to my spin mop with my bleach solution. At least that keeps my floors clean for about an hour. This may be good for small spaces, e.g. apartments, small houses, but not for anything over 1,000 sq. ft.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, November 10, 2025
We're sorry to hear this, Pat and want to assure you that we have many quality checks to ensure the WetJet leaves your floors sparkling clean with ease. We'd like to learn more so we can help, as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com