Customer reviews from swiffer.com
Swiffer - WetJet Starter Kit - Purple
Average customer rating
4.1
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
727
4 Stars
240
3 Stars
75
2 Stars
57
1 Star
147
72%of customers recommend this product.
(
391 out of
544)
Customer Reviews for Swiffer - WetJet Starter Kit - Purple
Customer Rating
5
I love it
on July 15, 2025
Posted by: Corina
I have 3 of them . Im very happy but one of them is not working anymore . Im hopeless now. The motor is working but no water is coming out 😭
Written by a customer while visiting swiffer.com
Customer Rating
4
Smells great
on July 21, 2025
Posted by: crave_a_life_you_lo_1933
I love how convenient and easy it us to use this product but I feel like it’s mostly only for quick clean ups. I don’t feel like it actually cleans my floors. Sometimes I feel it leaves a weird residue on my floors but it’s great for those quick clean ups.
Written by a customer while visiting influenster.com
Customer Rating
5
Good product works well to clean the floors
on July 29, 2025
Posted by: ngoct54_5934
I have been using this Swiffer wet jet for years and I am absolutely obsessed with it. This product hold in place fairly well and the pads are very absorbent. I use these almost everyday. They are easy to use and clean the floor very well. The pads are very thick and durable. I love the scent too. Very high quality.
Written by a customer while visiting influenster.com
Customer Rating
1
SwifferWetJet fails after several months of use.
on July 31, 2025
Posted by: JoJo71
from Port Jefferson,NY
As many others have stated, my SwifferWetJet stopped spraying after 6 months. I no longer have the receipt or the box for the starter kit. have changed the batteries and cleaned the nozzles. I have also held down the spray button but to no avail. Now I am stuck with bottles of cleaning solution that I cannot use.
I am very disappointed in this Swiffer product.
I am very disappointed in this Swiffer product.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 4, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your WetJet works like a charm. Since you've checked the batteries, we recommend to check the cleaning solution is in correctly. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
amazing!!!!
on August 4, 2025
Posted by: angelinaw51_7253
I love the small it’s super easy to clean with and the refill smell amazing mop up dirt from my animals and my kids. It’s great value for the price because they last forever. it’s easy to use.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Mop
on August 5, 2025
Posted by: dat_vixen_3355
I got this mop on sale and i love it. I only use this mop for my daily cleaning and it works great. The kit comes with everything you need. Definitely recommend.
Written by a customer while visiting influenster.com
Customer Rating
4
Amazing
on August 10, 2025
Posted by: raynbeaubrite_4920
Absolutely love these for cleaning the ceiling fans!! The extendable handle makes it extremely easy to go across the blades. It has a light scent that lets you know you you’re cleaning your home.
Written by a customer while visiting influenster.com
Customer Rating
1
Like not cleaning your floor at all
on August 17, 2025
Posted by: Beardie Mom
from NJ
Since there is no way to rinse or wring the pad during scrubbing you are essentially just pushing the dirt around on your floor or having to use multiple expensive pads per cleaning. Though sponge mops those have dramatically declined in quality and ca be hard to find at least you can rinse the dirty water out of lhem. I can literally clean the floor, take a damp white paper towel, go over where the floor was just scrubbed and the paper towel is grey. Makes you wonder why you even bothered. Also does not get into any grooves or patterns in the floor. Might be good for wood where the surface is all uniform, but definitely not for tile or vinyl.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, August 18, 2025
We're sorry you're disappointed to find dirt left behind after using our Swiffer WetJet. We're dedicated to making cleaning easy, and a lot of thought and research goes into our product designs. For best results, we recommend that you always sweep or vacuum the floor before using Swiffer WetJet. When using the WetJet, spray cleaning solution onto the floor by pushing the spray button on the handle down for 2 or 3 seconds to release enough solution to clean 10 square feet of floor. Spray a generous amount of solution on the area you are cleaning. Let the solution sit for 10-15 seconds to help lift the dirt, which is absorbed and locked into the WetJet pad. If the pad doesn't glide smoothly, spray more solution. We recommend that you clean the least dirty area first, saving the dirtiest floor for last. If you need to clean tough spots, scuff marks and stains, spray the cleaning solution onto the stain and leave it to soak for a few minutes, then scrub the area. Also, if you have uneven surfaces such tile floors with grout lines, you may want to consider our Swiffer PowerMop, which features cleaning pads with scrubbing strips that are designed to lift dirt from grooves and crevasses. Your satisfaction is very important to us, and if you have more questions or concerns, we're here to help. Please give our team a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday, and we'll be happy to assist you.
Written by a customer while visiting swiffer.com