Customer reviews from swiffer.com
Swiffer - WetJet Starter Kit - Purple
Average customer rating
4.1
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
727
4 Stars
240
3 Stars
75
2 Stars
57
1 Star
147
72%of customers recommend this product.
(
391 out of
544)
Customer Reviews for Swiffer - WetJet Starter Kit - Purple
Customer Rating
1
Does not work
on December 30, 2024
Posted by: Jumanji
The product doesn’t work The spray doesn’t spray. Tried changing batteries. Very disappointed with the product
Response from swiffer.comBy Customer Care, January 7, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your WetJet works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
Not good
on December 31, 2024
Posted by: Thillsdale
from Hillsdale
I had the same problem as other people on here. I bought it and was so happy for about 2 months then it quit dispensing the cleaning solution. Very disappointed. They cost too much to quit
Working
After 2 months!
Working
After 2 months!
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, January 7, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend to try fresh batteries, gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
3
I cannot recommend.
on January 1, 2025
Posted by: sofiiac7_3407
I can't recommend this mop if you want to have a clean floor. It's not a very economical purchase, a box of replacement wipes goes through very quickly because one wipe is enough for a very small area. Yes, it's quite hygienic to throw away a wipe and take a new one, but it's very expensive in the end. The liquid can is quite large, which affects the weight of the mop. Scent is pleasant.
Written by a customer while visiting influenster.com
Customer Rating
1
I like how it cleans my bamboo floorsBernardine0
on January 4, 2025
Posted by: Bernardine0
My lid on the bottle that came with my wet jet was broken when I tried to take the lid off to refill with more liquid cleaner, now it pours our when I try to spray my floor. can I get just the bottle, without having to buy the complete wet jet?
Response from swiffer.comBy Customer Care, January 7, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from your WetJet. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
I do not recommend this product
on January 4, 2025
Posted by: Millions
from Florida
Piece of garbage, used once and never worked again..
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, January 7, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure your WetJet works like a charm. We recommend to try fresh batteries, gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
2
UTTER DISAPOINTMENT!
on January 16, 2025
Posted by: Petra
NOT happy with replacement liquid floor cleaning liquid.:1) 42.2oz bottle ! 2) THIS MAKES movement USELESS to my Arthritic hands! 3.) Original worked for us ! WHY would the BIG bottle replace the original size????????? Greatly increasing the weight !!
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 17, 2025
We're sorry to hear that you feel this way, as a lot of thought goes into the design of our products. We'll be sure to share your feedback with our team, and we'd also be happy to learn more about your experience. Please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
5
I love this convenience!
on January 19, 2025
Posted by: Mrs G
It is the easiest way to clean up a spill or do a quick clean up. It’s light enough that it doesn’t hurt my joints.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
Doesn’t get anymore convenient
on January 19, 2025
Posted by: Dana5
from USA
The wetjet mop is so easy to use and convenient! Good value. 4 stars because it doesn’t clean as well as a real mop but great for quick messes.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
