Customer reviews from swiffer.com
Swiffer - WetJet Starter Kit - Purple
Average customer rating
4.1
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
727
4 Stars
240
3 Stars
75
2 Stars
57
1 Star
147
72%of customers recommend this product.
(
391 out of
544)
Customer Reviews for Swiffer - WetJet Starter Kit - Purple
Customer Rating
4
Easy, convenient
on October 12, 2023
Posted by: Tinad8
from USA
[This review was collected as part of a promotion.] Like all Swiffer products, this is easy to use right out of the box, took 2 minutes to set up. No instructions needed. As a mom with little kids and pets, this is fantastic. It is quick, easy and convenient for quick pickups
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
3
Small spill champion
on October 16, 2023
Posted by: Rika894
from USA
[This review was collected as part of a promotion.] I gave it three stars simply because it didn’t work to my liking. I have 3 kids and 2 dogs so my cleaning is heavy duty. It works amazing for small spills but to use as my main source of mopping system it wouldn’t fit my lifestyle. I like using it for small spills and floor touch ups but I don’t think it is suitable for my type of flooring which is linoleum. All in all it is a decent product and I will continue to use for here and there maintenance.
I would recommend this to a friend!
Response from Home Tester ClubBy Customer Care, November 15, 2023
Thanks for sharing your honest feedback. Our products undergo many quality checks to ensure they get to you with the best results. For the best results:
*sweep or vacuum the floor first
* leave the solution on the floor for 10 to 15 seconds before mopping.
So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.
*sweep or vacuum the floor first
* leave the solution on the floor for 10 to 15 seconds before mopping.
So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting Home Tester Club
Customer Rating
4
The new wet mop of today.
on October 17, 2023
Posted by: Blakerboo2
from USA
[This review was collected as part of a promotion.] All in all ive honestly got to say that this is a lifesaver!! On my back,my floors,and my wallet as well!! Its ease to set up/& use is out of this world!! My son who's 13 can & does use it when he helps out and he has no issues using it whatsoever.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
4
Convenient and Effective Mop
on October 18, 2023
Posted by: DoryM9
from USA
[This review was collected as part of a promotion.] The mop is easy to use, and I appreciate the convenience of the integrated cleaning solution bottle. The one-time-use wipes add a level of hygiene that I find practical. The cleaning solution has a pleasant aroma, and while it doesn't achieve spotless results, it works well for light cleaning tasks. I especially like that it's suitable for my hardwood floors at home. Overall, a handy tool for quick and efficient floor cleaning
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
A new favorite cleaning product!
on October 23, 2023
Posted by: KadenRose7
from USA
[This review was collected as part of a promotion.] I love this! It makes clean-ups so much easier, and quicker. It's really easy to put together, and works great, especially with sticky messes, like a spilled drink. Not only does it cut the cleaning time down, I feel it cleans better than using a mop, because you could put on a new cleaning pad for different messes; for example, when cleaning the kitchen and the bathroom. Also great for elderly people, pregnant women, or anyone who finds it difficult to carry around the mop and bucket, and having to constantly be bending down to wring out the mop.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
yes
on October 30, 2023
Posted by: swifer wetjets wife
from New York,NY
i love swiffer wetjet so mutch. i will marry it and have a huge family with it. <3333
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
Swiffer Wet Jet-just ok
on November 8, 2023
Posted by: Katee1
from USA
[This review was collected as part of a promotion.] The swiffer wet jet starter kit is great in terms of all you get with it. It includes multiple mopping pads that can be thrown away after use, the mop itself, a small bottle of cleaning solution, and the batteries for the mop. The biggest issue I have with this item is that it leaves floors sticky. It doesn't matter if you use a little or a lot of the solution it leaves a weird film on the floor that's sticky and just unpleasant. The smell of the solution is nice. It kind of convenient for super small messes to clean up quickly but the pads have to be changed A LOT or they really don't clean at all. Over all I still have to mop the same amount as I do without the swiffer.
No, I would not recommend this to a friend.
Response from Home Tester ClubBy Customer Care, November 14, 2023
We're sorry to hear that this has been your experience, since our WetJet goes through many quality checks to ensure that you can enjoy an easy, effective clean. We'd be happy to share some tips so that you can get the best possible results. We sugget making sure to sweep or vacuum your floors first before using our WetJet to mop. In areas with tough stains, allow the solution to sit on the spot for 10-15 seconds before mopping it up. As well, make sure this product is suitable for your floors, as our WetJet shouldn't be used on unfinished, oiled, or waxed wooden floors, as well as non-sealed tiles, We hope this is helpful. If you'd like any further assistance, please give us a call at (800) 742-9220 when you have a chance.
Written by a customer while visiting Home Tester Club
Customer Rating
1
New model is junk!
on November 12, 2023
Posted by: Britre
from New Hampshire
ZERO STARS! I had the original for a very long time. No problems with it till the handle broke. I bought the new one and very disappointed. Barely worked the first time using it and after that doesn’t work. Changed the batteries and nothing. Wish I still had the original.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, November 14, 2023
We're sorry to hear that a loyal Swiffer user like you had this experience, as our WetJets go through strict quality checks to ensure that they reach you in the best possible condition. You definitely took the right step by replacing the batteries. We also suggest making sure that the solution bottle is completely inserted and not empty, and you can gently brush the nozzles to ensure that they're not clogged. We hope this helps. If you'd like further assistance, please give us a call at (800) 742-9220 when you're able.
Written by a customer while visiting swiffer.com